Bluwayautotransport Avis 

This company here scammed me out of 150.00 demanded me to pay reservation fee and then up the price. Never got the full information about my vehicle and didn’t do anything but answer the phone and lie about what they service was

I hired them to pickup my car from NY to IN. They quoted me $500. After the quote I said, "Just to confirm, are there any hidden charges or additional charges that will be acquired that I'm not aware of?"

Their reply, "No hidden charges or additional charges."

After I agreed, signed the contract, after a day or two, they were ready to pickup my call. Then I got the call. They are going to increase the pickup and drop off to $800.

They tried the bait and switch with me. I fired them and got a refund for their fraudulent service. Disappointing experience.

I had an absolutely flawless experience with Bluway Auto Transport moving my vehicle from California to Nevada. From the initial quote to the final drop-off, their team was professional, transparent, and incredibly communicative. Shipping a car can be stressful, but they handled everything with such efficiency that I didn't have to worry for a second. The driver was punctual, polite, and the car arrived in perfect condition. Highly recommend Bluway for anyone needing reliable auto transport

Bluway autotransport provided an outstanding experience. Their communication was excellent, with clear and precise information every step of the way. There were no hidden fees, no haggling, and no misleading promises just professional, straightforward service. The door to door transport was seamless and reliable. Highly recommend for anyone needing auto transport.

I had a great experience working with this brokerage team from start to finish. Communication was excellent throughout the entire process. They were professional, responsive, and transparent, making sure all the details were handled efficiently.
The dispatch information was accurate, and everything was organized before pickup. They stayed in touch during the shipment and were always available whenever I had a question or needed assistance. Payment was processed as agreed without any issues, which is something every carrier appreciates.
It's refreshing to work with a broker who values both the customer and the carrier, treats everyone with respect, and follows through on their commitments. The entire process was smooth, and I look forward to hauling more loads with them in the future.
I highly recommend this company to any carrier or driver looking for a reliable, honest, and professional brokerage. Thank you for the excellent experience, and I hope we can continue doing business together!

😡Bait and switch. I Don’t recommend this company! They scammed me and costed me over $600 in flights just for my car to sit an additional week without pickup. Vanessa Brown told me it would cost me $550 to transport my car, waited until day of then changed the price to $1500.

They emailed me repeatedly, then when I said I got a better price, they were mad and said to wait till they bait and switch. Which is ironic cause that’s what they’re accused of…

I booked for $800 and paid a $250 deposit. On the day of pickup, there was no driver and he moved the pickup to the following day. On the next day, still no driver so I requested a refund. He said I can have a driver but you would have to pay $1650 for him. I DO NOT RECOMMEND!!!!! Classic bait and switch company!

Predatory Bait-and-Switch Company — Do Not Trust!

Avoid Bluway Auto Transport at all costs. I booked them to ship my Tesla to the Chicago area for a locked-in contract price of $600 and paid a $250 deposit.

On the exact morning they were supposed to pick up my car, they called me to extort more money, claiming the driver was "too in demand" and that the price was now doubled to $1,200. To make matters worse, I had already left the state the day before, so they intentionally waited until I was completely vulnerable and away from my old home to pull this scam.

When I told them absolutely not and demanded my money back, they texted me: "Refund is not possible at this stage." Once I threatened to report them to the FMCSA and BBB, they started behaving like scammers—wildly haggling and dropping their mandatory price from $1,200 down to $950, then $800, and then $750 trying to trap me into keeping the order.

had to go through the headache of filing a fraud dispute with my bank just to get my $250 deposit back. They are brokers who lock you into a cheap price, hold your deposit hostage, and try to price-gouge you on moving day when you have no other options. Absolutely disgraceful business practices.

!! SCAM !! Please trust your intuition and never do business with these guys. I would bet they are not located in California, and are likely not even a real company. I was scammed $400 from them for deposits on two vehicles they promised to ship across the country the next day. They quoted me a price, and said they would be picked up the next day. I needed to pay a deposit of $200 per vehicle, and the rest in cash upon delivery directly to the driver. I paid the $400, and sure enough the next day the drivers truck broke down. They recycle the same pictures of a broken down truck and likely sent it to me, and 10 other customers that day. Was told it would be picked up the next business day, and if it wasn't, my $400 would be refunded no questions asked. Next business day comes and you guessed it ... no update or pick up. Upon calling them to get my refund, I was told it is no longer possible. They since then have informed me that the price has tripled to get these vehicles shipped. I found a real company to ship the vehicles no problem. PLEASE learn from my $400 loss mistake and never do business with these scam artists - they will over promise and communicate effectively before your deposit is paid, but after that, they no longer care about you.

Typical bait and switch. We have the best price, access to the best drivers, we can easily move all three vehicles for your business. Just pay the deposit and the quote is guaranteed. But that isn't what happened. They quoted us a price and we paid the deposit then they told us the driver needed 30% more or he wouldn't pick up the vehicles from the dealership. And oh by the way if you cancel now that we have assigned a driver you have to pay the full requested price. They were so quick to call and respond till they got our deposit, then it was crickets. I wish I would have seen the Trust Pilot reviews before selecting this company. The driver who picked up the cars was in no way connected to the Broker and his part of the service was incredible. Ironically if they had bid the price in advance we would have been happy with it. But to get one price and get approval from our bosses to do it then poof another price. Quotes mean nothing. Customer Service means nothing.
Below is an excerpt from the National Consumer Complaint Database:

Bluway Auto Transport — Broker Complaints and Verification
Bluway Auto Transport LLC (MC 1795327, USDOT 04528500) is an active FMCSA authorized freight broker based in Stockton, California, but has a poor Trust Score and no bond on file, raising red flags for some carriers.
Broker Authority & Compliance
• FMCSA Status: Active broker authority, allowing it to arrange transportation of freight transportationrecovery.com.
• Location: 10042 Talung Dr, Stockton, CA 95219 transportationrecovery.com.
• Process Agent: Not on file — required for legal representation in each state where the broker operates
• Bond Status: No $75,000 surety bond or trust fund listed; brokers are legally required to maintain this to protect carriers from nonpayment
• Trust Score: F (0/95) on FMCSA SAFER, indicating serious red flags and not being recommended
Customer Complaints
• Trustpilot Reviews: 40 reviews, average 3.2 stars.
• Positive: Some customers report straightforward booking, responsive service, and safe delivery Trustpilot.
• Negative: Multiple complaints about missed pickup dates, changing quotes, and lack of communication Trustpilot.
• Common Issues:
• Failure to show for scheduled pickups despite prior agreement Trustpilot.
• Changing rates or quotes without explanation Trustpilot.
• Delays and lack of follow up communication Trustpilot.
How to Verify & File a Complaint
• FMCSA SAFER: Search MC 1795327 or USDOT 04528500 to confirm active authority, bond status, and any revocations transportationrecovery.com.
• National Consumer Complaint Database (NCCDB): File a complaint if you experienced unsafe or unfair practices. FMCSA will notify you of the status NCCDB - National Consumer Complaint Database.
• Contact FMCSA: For questions or to report issues, call 1 888 DOT SAFT (1 888 368 7238) NCCDB - National Consumer Complaint Database.
Key Takeaways
• Legally Active: Bluway Auto Transport is authorized to broker loads, but missing bond and low Trust Score are significant concerns.
• Customer Feedback: Mixed — some positive experiences, but recurring complaints about reliability and communication.
• Best Practice: If you work with them, verify bond status, document all agreements, and monitor payment terms. If issues arise, file a complaint with FMCSA or NCCDB to escalate the matter.
If you need to report a specific incident, you can submit it directly to the FMCSA National Consumer Complaint Database National Consumer Complaint Database.

Thank You Vanessa for help me transport my car very quick.

If you want great service look no further Bluway will take care of you I would give them 10 ⭐️ if I could ,please I encourage anyone who wants to get their vehicle ship reach out I was so pleased by the service that I shared the company info on my social media platform and to friends and family don’t go through the theses other companies that only want your money and don’t provide great customer service,You will get it all in one with Bluway ….DON’T WASTE TIME BOOK NOW 🚙 🚗 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!

Run the other way. I was lied to throughout the process of having a truck transported. promised pick up dates ,lies about transporters , changing the $ multiple times. Save yourself the disappointment and do not do business with this outfit

Bluway Auto Transport provided an outstanding experience from start to finish. I was initially nervous about shipping my vehicle because I had never used an auto transport company before, but their team made the entire process easy, smooth, and stress-free.
The staff was very professional, knowledgeable, and responsive throughout the shipment. They explained everything clearly, provided realistic timelines, and stayed in touch with me during every stage of the transport. I really appreciated their honesty and transparency regarding pricing and scheduling, which made me feel comfortable and confident working with them.
The driver arrived on time for pickup, handled the vehicle carefully, and delivered it safely without any issues. The communication throughout the transport was excellent, and I always felt informed about the status of my shipment.
What stood out the most was their dedication to customer service. Anytime I had a question, they responded quickly and professionally. It's rare to find a company that genuinely cares about its customers and works hard to provide quality service.
I highly recommend Bluway Auto Transport to anyone needing reliable vehicle shipping services. They are professional, dependable, and truly committed to making the transport process as smooth as possible.

This company appears to engage in deceptive practices. They routinely accept customer deposits and then provide repeated excuses for delays, such as claiming the truck driver is unavailable, the truck has broken down, or they need more time to secure another vehicle for pickup. Despite these promises, the vehicles are rarely transported as agreed.
Customers report that deposits are taken but never refunded, with the company offering only vague or fabricated reasons. The representatives often use names that sound fictitious, and the operation does not appear to be legitimately based in the United States. Staff are frequently “on break,” unavailable, or claim that the finance manager is not in and will call back later calls that never come.
This pattern of behavior suggests a systematic issue rather than isolated problems. I strongly recommend that affected customers document all communications, file formal complaints with their state Attorney General’s office, and consider pursuing legal action for recovery of deposits and any additional losses. They are liars and lie and claim they never receive any I formation of payment of the people and keep your money.. it’s clear that you guys are liars and thieves and have been reported. Good luck

UPDATE: GET YOUR MONEY BACK IN 24 HOURS

So after a week of being ghosted and all of their phone numbers no longer working, I filed a claim on their surety bond. In less than 2 hours I received a confirmation refund email, and in less than 24 hours I had my deposit back in my account.
Their bond provider is Merchants Bonding Company. Submit a claim directly on their site. I got my money back right after doing that.

Original review:
Absolutely no integrity. We signed a contract for an agreed rate, I paid a $250 deposit and the day the pick up was scheduled, the price was almost doubled. Absolutely 0% communication, accountability, and professionalism.

On May 1, 2026 I put down a deposit of 175.00 to have my car transported from ATL to Chicago. The car was supposed to be delivered on May 4th, 2026. No delivery! Call Bluway and they told me they couldn’t find a driver at first; then turn around and told us they found a driver and the car is to be delivered on Tuesday. NO CAR DELIVERED! This time the excuse was the driver truck broke down and was in the shop! Wednesday, the driver truck still in shop! STILL NO CAR DELIVERED! To make a long story short, THESE PEOPLE ARE SCAMMERS! I SPOKE TO MYRA, who is supposed to be the manager and requested a refund and today is the day for me to receive refund, never received refund and now they will not answer the phone! They did not call me with an update on driver, refund, no apologies for wasting my time BUT THEY TOOK MY MONEY! You should be ashamed of yourselves for scamming people out of their money! STAY AWAY FROM THIS COMPANY!!!! BEWARE!

Excellent services by Vanessa Brown thanks for your help.

Very disgusted. I ordered my car to be picked up paid 100.00 waited for pickup at 1 pm as told never called never showed called at 115 was told sorry we can’t get car til next day unfortunately I couldn’t wait I had to be out of hotel that evening was told by mgr Myra I’d be reimbursed since not my fault and I’d have money back next day. Never happened been 2 months after numerous calls texts still no money back after weeks of being told it was being sent back. Stay far away from this company they lie to you and don’t refund your money