We too hired BMB Matrix in July 2023, Since then my Amazon account has been permanently deactivated. Since I could not sell items I requested a refund. BMB offered us an eBay account, which we were... Voir plus
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THIS COMPANY IS A HUGE SCAM!!! I joined this company back in May of 2023 in hopes to expand my e-commerce business; instead they got me kicked off both amazon and eBay platforms permanently because o... Voir plus
After 14 months of frustration, I finally got my money back from BMB Matrix, but it was a nightmare. None of the stores worked: Amazon-eBay, communication was awful and they ignored deadlines. I lef... Voir plus
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After getting our mature (in operation and profitable before signing with BMB) Amazon store permanently suspended and also our Ebay store we were finally offered a refund. Issues from day one have bee... Voir plus
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Has BMB Matrix become…
Has BMB Matrix become CartCapital.io.com? Is her still at it?
Owed $150k
My business partner and i were scammed out of almost $150k
First few months were great so we kept investing. we should have noticed the red flags.
we lost it all, everything we worked for. gone.
TOM IS A SCAMMER. NEVER GOT MY MONEY
WAS PROMISED 2 CHECKS FOR MY REFUND. IT HAS BEEN ALMOST A YEAR AND I AM STILL WAITING FOR THE SECOND CHECK. THE FIRST CHECK BOUNCED. AND TOM IS HIDING IN A LITTLE CORNER SOMEWHERE BC HE LOST ALL THIS MONEY AND CAN'T PAY UP. WHAT A LOSER OF A PERSON. MAN UP.
Does anyone that was ripped off live in…
Does anyone that was ripped off live in PA? I think someone needs to takes these clowns in for fraud. This is definitely fraud and I think we need to put an end to this!
Refund Never Received!
I started in 2024 with this company. Promised a website, ebay, and Amazon store. website took over 5 months. Ebay store and Amazon store never opened. When my website was shut down ( which they couldn't explain) i was offered a full refund. We both signed the refund agreement that stated i would get monthly payments back for the next 10 months starting in 120 days from signing the agreement. i was supposed to get my first payment in Feb 2025. I have yet to receive anything. I call the numbers and email i used this whole time to communicate with them but no one responses. Hoping to get a response here.
I am owed $5710.57 from BMB Matrix and I still don't have my money back!
I am owed $5710.57 from BMB Matrix. I requested this refund over a year ago on April 9th 2024, and today is May 17th 2025. I still don't have my money back.
BMB Matrix, GIVE ME MY MONEY BACK!!!
Read
Their dashboard is supposed to allow you to withdraw sales whenever you want. Mine was requested about 2 months ago and the site doesn’t work. Multiple calls, emails, and contacts on Basecamp and not one reply in about 2 months. Number on the dashboard provided doesn’t even work. Contract states they are required to payout every 30 days. They have not done this. No one replies. Tom seem to have disappeared. Also found this mydigitalsupply.com. Im not telling anyone what to do, but feel free to read. Found and article - “How a store at the Moorestown Mall grew out of what investors call a massive e-commerce scam.”
Huge SCAM
If I could leave a negative number here I would. This so called company is nothing but a huge scam!!! I was told I would get my refund (1st installment of 2) on January 22, 2025. I have emailed them numerous times and have heard nothing back from them. I have had to resort to getting my lawyer to draft a letter and take them to court!! DO NOT DO BUSINESS WITH THIS SO CALLED COMPANY!!!!
I am very upset with BMB matrix
I am very upset with BMB matrix. I still have not received my refund. Back In June 2024, I removed negative review because they reached out to me and asked me to remove negative review so they can release payment. The total refund was supposed to be sent in installments. They sent 2 payments and then stopped. After back and forth emails, i heard from customer service on oct 22, 2024 that due to system delays my payment will be delayed. Email said i should expect to receive payment in 60 to 90 days and they will apply 2% interest fee to my total refund. Ok so I waited and seems like 90 days ended on jan 22, 2025. Today is March 3, 2025 and still nothing. I want my refund. I sent follow up email on Jan 12 asking about update but no reply yet. I have no choice but to report review here. I can provide copy of the email if needed.
AND THE GASLIGHTING CONTINUES.....
AND THE GASLIGHTING GAMES CONTINUES.....
As previously I joined this company back in May of 2023 in hopes to expand my e-commerce business. Instead, THEY GOT ME KICKED OFF both amazon and eBay platforms permanently because of their poor communication and negligence with customers under the full supervision of their business.
As per your closing contract;
My total refund amount is the initial service agreement fee plus any credits minus any profits generated.
Initial Service Fee - $4,995.00 USD
Credits - $1,036.66 USD
Total Balance Due - $6,031.66 USD
Payment needed to be liquidated 50 -60 days and should have started from Feb 23, 2024 to March 5, 2024 with payments of $1,507.91 each until the agreement was paid. (As outlined in their attached closing agreement)
Without mentioning; they claimed FULL liability for their negligence. Resulting with a signed contract for refund of investment; no payment as of date has been received. I've already contacted local police TOM Q and my lawyer. THIS IS NOW CONSIDERED A FORM OF WIRE-FRAUD AND WILL BE UNDER INVESTIGATION.

Réponse de bmbmatrix.com
Do not under any circumstances…
Do not under any circumstances associate with this business. They're outright thieves this business isn't even worthy of a star! Since I've been working with "Sa n ve n" for abpot six month and have had a positive overall experience, I recently traveled down to visit them because they offer excellent service.
I have been with BMB Matrix for over 10…
I have been with BMB Matrix for over 10 months now. I have paid over 30k with startup and inventory. At this point, I was told I would have a payout last August, that was pushed until November 27th. That date came and they said payout would occur in January. Its now February and No payout. What I did get, was a video, talking about how hard they are working. Its all B.S.. They dont respond to any correspondence ever. I have asked for the contact information to their legal department several times only to be ignored. Tom Parker who now seems to be going by Thomas Q, is a liar and conartist. If he was legimate he would pay people what is owed instead of making videos in somebody elses warehouse. All of the 5 Star reviews on this site are fake. I recognize the names of employees with whom I have dealt with in the past. Do any business with these people and you will lose everything you give them.
This company is a total scam!!!
This company is a total scam!!!! Do not invest one penny with them. I invested $10,000 and they stole all of it. I have not received one bit of back. They signed an agreement to refund a portion of the money by 12/31/24 and have yet to send any payment.
Complete scam!! Fake names. Fake company!
Complete scam! Don’t let these newest flood of reviews fool you! Tom Parker (which is a fake name - Adetunji Thomas Quarcoo - massive red flag if you and your staff have fake names btw) have been a scammer for YEARS! They understand the art of conning. Just google his REAL name and it will reveal lots. We have lost all our savings. This business does not deliver ANY of the promises that it makes. We were give empty excuses of payment. Didn’t receive a DIME. Don’t fall for any of it. He and his team will take the money and run. But prison bars will be in his future very soon.
This is a criminal enterprise
Whatever you do, do NOT get involved with this company. They are straight up thieves! This company doesn’t even deserve one star! You WILL lose your money.
I got involved with BMB Matrix 9 months ago. I have invested 30k between startup fee and inventory. I gave them an established Amazon store, and I also got into their retail program. So far after 9 months I have been paid 1189.00 from the Amazon store. Even though there is over 8k in sales on the books. I believe they are pocketing the sales from stores they don’t own then telling the store owners that payout from Amazon is inconsistent and unpredictable. Both statements are completely untrue, Amazon does not operate that way. On the retail side, I have not been paid a single dime after 9 months. There are 8500 in sales from invoices that were to be paid on Aug 24, 2024. Instead of being paid, I was given some excuse about how their merchant account had been shut off and they couldn’t payout then, that it would be delayed to Nov 27th, 2024. On NOV 27th, I again was told that payout had to be delayed to January 2025. No reason was given as to why. Randy J my “project manager” refused to answer any questions about why money owed was again being delayed by 3 months. They sent me an order sheet on July 7th claiming that they paid an invoice to me in the amount of $3,331.86. This never happened. I have bank records to prove this. As of this date, I have not been paid one cent from their retail program. There are several provable instances of invoice fraud and other fraud. If you read the other reviews, you will see that this is how they do business and that my story is far from unique. All of the positive reviews are from employees and friends of Tom Parker, David Stone and Emilie. Many of their store and warehouse addresses are bogus. Their 800 number is disconnected.
In an effort to try and understand and resolve what was happening I requested a meeting with Tom Parker and/or David Stone since my “project manager” was unable to answer any questions about anything. After several weeks of being ignored, Tom finally agreed to a phone meeting on NOV 19th which I recorded. Tom was extremely hostile from the second he got on the phone. I asked one question; “what is happening with my money, and where is it” He then started screaming and yelling for the next 6 and half minutes. I could not speak at all, when he was done yelling, he just hung up. At a couple of points in this conversation he called me stupid and told me I had no idea how business and investments work. Who conducts business like that?
As of DEC 18th, 2024, I have been told that there will no longer be project managers to run stores, answer questions and liaison between myself and BMB Matrix. Instead, I am to email all business questions etc to a generic customer@ email address. Not only does this breach the contract that THEY wrote, that is the level of customer service 30k will get you with these people. It takes days, sometimes weeks for them to respond to even the simplest questions.
I have asked four different times since December 18th for the contact info for their legal department or lawyer. Four weeks no response. What I do get are multiple videos of Tom Parker wandering around dirty warehouse spaces talking about how great things are going. Yet, still no money paid for invoices that are now months overdue.
I am filing charges as are many others with the attorney general in Pennsylvania, cyber crimes FBI, Federal Trade Commission. At last count there are 5 lawsuits filed, my lawsuit will make it six but there are probably more coming. There is also a class action suit being filed. Bottom line, this is a criminal enterprise. Tom Parker and David Stone are con artists and thieves. Get involved at your own peril!
Responce to BMBs answer.
Thank you Tom for posting some of the invoices so the world can see the depth of your criminality. The thing that makes no sense, is all those dollar amounts, where is that money Tom? None of it has been paid out to me. Everyone knows that if it actually went through Amazon it would have been paid out. The inventory listed on those invoices has seemed to have disappeared as well. On January 31, 2025, Tom sent out a video where he offered to sell all inventory that I purchased on liquidation.com. I accepted his offer. Since then there has been no responce. So this too, was a false promise, and a lie. He had no intention of even attempting to make things right. Tom isnt even his real name, he has gone by two different names since I have started with BMB. Why the aliases? Look to all the other complaints. Yes Tom, everyone is wrong but you.

Réponse de bmbmatrix.com
I am going to share this here as I know…
I am going to share this here as I know that the leadership of this company, if you can call it that, reads the reviews.
Per Article 3.1, I am entitled to a mediation process and would like to exercise that right as soon as possible.
I will pick the mediation group, just let me know when "Tom" is available. If I do not receive a response, I will be forced to get an attorney.
If you are contemplating using this service just google BMB Matrix lawsuits. Even other companies are suing them for posting fake reviews on their websites.
If you are a BMB customer, please visit the FaceBook page here: BMB MATRIX SCAM! THEY MUST BE STOPPED. We have posted recommendations as to what entities to file with. We can also band together with class action lawsuits.
Out of patience
Though I have held out posting poor reviews on this company - giving them a chance to come clean- (i am a subscriber to their services IE paid money to participate), at this point i feel compelled to publish my own. I too have been in touch with other subscribers to BMB Matrix who s terrible experience with the company matches my own, to a point where i question any recent favorable reviews as being real. In any event the person running the show there, Tom Quincey has been elusive and evasive and generally exhibited poor character dealing with other people's money and in dealing with the people behind the money as well. Though I have given Tom chances myself to be successful for those who entrust money to him, and be open to questions regarding the poor performance that has been the reality, he has been neither successful nor transparent about what matters to us.. money matters, and many representations to us from customer support about when we will get our purchase money plus GP back have turned out to be lies over the months.
I keep the door open for him to have address all subscribers in a transparent and effective way, however until now he continues to exhibit the same poor ways in dealing with people. His approach is that he doesn't have to is my experience. I have written off this investment for now, and encourage anybody contemplating investing their money in this gig do DON"T simply based on the character of the person running the show.
I must say this is the most crooked…
I must say this is the most crooked business I ever dealt with, stole 10,000$ of my Money and I can’t even get in contact with a single member from their team. Having my lawyers file a lawsuit as we speak. I wish anyone luck that does business with them.
BUYER BEWARE!!
Like others have experienced, I paid a lot of money ($13,495 to BMB Matrix for their "Amazon Standard Package" plus another ~$1,500 setting up an entity) and spent a lot of effort working to build an ecommerce business but never got what was promised from this company. They claim their products have been "carefully selected based off supply and demand on Amazon", when in actuality the invoices they send you state they are "Liquidation Products" (i.e. returned products, some missing parts and used). I had about a dozen sales worth about $1000 in the first three months and got excited, only to be crushed when almost all of these items were returned! And by the way, BMB doesn't refund your money, but instead issues you a credit. After going through an Amazon Audit, Amazon shut my account down since I couldn't prove my source of products or knowledge of where they were coming from, so BMB switched me to eBay and the whole thing started over. Same result though, some sales and then most getting returned. After a lot of frustration and me being a pain, they agreed to paying me back ($14,255.71 including refunds owed)...but over 8 payments - should be a lump sum like I paid them, but fine. Not surprisingly, they didn't adhere to the agreement, so I pestered them, and they finally sent a first payment, then more threats by me and a complaint to the Attorney General, and they sent a second payment. After getting sick and tired of dealing with this company, I turned the whole thing over to a collection agency. It's been five months of demand letters, and they have lost contact with BMB, so we're in the process of filing suit. Recently their attorney informed us that he was representing them as a friend but is no longer representing them (go figure that one out!). Be careful what you are getting into with this company. Ask them to speak to some of their happy clients before you sign up and see what they say.
SCAM - THEY STOLE MY MONEY!!!
SCAM! SCAM! SCAM!
Its been rocky from inception, beginning with our Amazon store. There was a brief moment of hope with their Retail Store, but that ended when they STOLE OUR INVESTMENT.
Twice, they’ve sent multiple silly videos attempting to appear like a real operation, showcasing the inventory purchased with our money—only to still not pay us, even after 2 of the biggest shopping holidays. Meanwhile, Tom flaunts a different pair of expensive shoes in each video.
On the rare occasion they respond, they quote their own breached contract, conveniently ignoring the sections where they’ve failed to meet their own promises.
When you ask for a refund, they resort to games—sending termination contracts including an attempt to get you to agree to receive your large investment back in the form of cheap inventory. They couldn’t even afford that postage. I believe they are broke. It seems any money they receive goes toward paying themselves, covering rent for their Value Vault store in the NJ mall, and managing the excessive overhead they’ve taken on. And shoe shopping.
The entire operation is a scam and a joke. They lack basic business sense and are shockingly comfortable stealing people’s money. They exhibit an air of entitlement as if they’re doing nothing wrong beyond slightly inconveniencing you. Their morals and integrity are nonexistent, and they live their best lives at your expense.
Instead of resolving issues, they offer repetitive lies, recycled excuses, and fake apologies like, “We are working on it, thank you for your continued loyalty and patience.” But they never actually pay out—it’s all gaslighting time-wasting fluff.
I’ve filed reports with the NJ Mall, FTC, FBI, and Bank for Wire Fraud. I also reported the fraud to the police (at the bank’s recommendation). Although we’re in different states, the bank advised that filing with my local police is critical, as wire fraud is taken very seriously. Once reported locally, authorities here will then proceed contacting authorities in the originating state.
If you haven’t already, I strongly suggest filing similarly. There is strength in numbers, and I hope this review prevents someone else from enduring this hardship.
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