Putting 5 stars as otherwise the review doesn’t go through. This company is in breach of Australian consumer law in countless ways. It advertises the product as $99 and then charges $150. It says it’s... Voir plus
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Wasn't thrilled to find my order was returned and no one told me. 7 weeks later and many emails that never got replied to I finally have my order. I do have to say it is an amazing product I have love... Voir plus
I wish there was negative rating button. Never approved to charge extra 50 for just barrels. This is fraud be aware learned lesson read the reviews before buying something. I have been emailing them s... Voir plus
Purchased 5-1 styler for $99 for their EOFY, only to find after I made the purchae they billed an additional $40 for the 2 curling barrels in the kit. I didn't approve that transaction it just happene... Voir plus
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I am really happy with how quickly my…styler delivers what was promised
I am really happy with how quickly my product arrived. The hair tools do exactly what I was hoping for, are of very good quality and have everything I need to style my hair. I am also really thrilled with the easy-to-understand tutorials. Bondibabes is great!
I find the product very easy to use
I find the product very easy to use , lightweight & does a great job curling , straightening & drying hair
I bought the product in an offer for…
I bought the product in an offer for 99.00 dollars after I purchased my bank receive another charge for 39 dollars, I purchase that I didn’t do it. They send me order numbers but none work, and then they send me the shipping order with the second charge of 39 dollars for a curler that I didn’t purchase, I make a claim and they never answer me, and the 2 order numbers ( different) when I click on them, send me to 2 curlers, so they stole me 99. Dollars, they don’t communicate , I’m already doing my scam complain to my bank to see if I receive my money back. Don’t buy here.
Terrible service got charged extra is…
Terrible service got charged extra is meant to be express delivery took over a week tried contacting customer service many times can only contact them by email to say I was overcharged and I want a refund still having trouble now.
don't buy from bondi babes
bought for my girlfriend. . terrible product, does not work as advertised, and they are saying no returns even when it is 1 day since delivery. don't buy from them. .
they tried to charge my family member…
they tried to charge my family member an additional $39 for the attachment barrels 💔 no consent, just another random charge the day after purchasing 😳. I'm also in Australia.
Do not trust this company.
Good quality
Received regular updates about delivery and was delivered a lot earlier than was expected. Product is good quality and easy to use.
I ordered this today
I ordered this today, and wish I had read the reviews on here first! Like many others, I have found a second charge for $39 on my card. I am now going to cancel my card and lodge a dispute through my bank. I fear they will put more charges on the card. Like others, I also believed it was Australian. Stupid of me to not check but I am getting sick of these Chinese companies pretending to be Aussie. I will also be lodging a complaint with Consumer Protection and suggest others that have had the same experience should do the same. Putting an extra charge, hidden in a drop down is deceitful!! Do NOT buy from this company!!
Delivery was pretty quick and love the…
Delivery was pretty quick and love the product! Being able to style my hair different ways with the one tool.
Great experience.
Great experience.
Quality good in this price
Product is very good
Good dupe of dyson
Delivery was on time .tracking was easy
WARNING DONT BUY FROM BONDI BABES
WARNING: DO NOT BUY FROM BONDI BABES UNLESS YOU WANT TO BE CHARGED EXTRA FOR SOMETHING YOU DIDN'T AGREE TO!!!
I ourchased the 5 in 1 (5, very important number in this story) Dyson hair wrap dupe for $99 from their Facebook ad. Minutes late a second charge for $39.99 came through on my card. It was apparently for two 'extra barrel attachments that I didn't order.
I queried this with the company and they said it wasn't an extra two barrels (as the original 5 piece deal came with two barrels - the packaging shows this) it was the two barrels you get with the kit - they come separately and are charged separaetly. WHAT??????????? Who does this??? They said check the fine print on the website. We state this.
No!!! The ad said 5 pieces for $99 and the packing states and shows 5 pieces on the printed box.
THIS IS A SCAM COMPANY AND THEY HAVE DONE IT TO MANY MANY OTHER PEOPLE!!! DO NOT BUY FROM THIS COMPANY. IT'S FILTHY BUSINESS PRACTICE.
Kmart sell one for $59 that I bought that is amazing!! I had to buy it because I still don't have my product delivered.
Great item perfect price
Terrific price, Great item, I was unsure if it would be easy to use but it’s definitely proved me wrong. Easy to hold, light and easy to swap parts on, the shipping was fast and was shipped from warehouse the day after I purchased. Highly recommend this product and the company
Buyer be aware - BondiBabes 5 n 1 additional charges
I purchased the BondiBabes 5 n 1 multistyler and was charged an additional $39.95 for the 2 curling barrels. Customer service told me that the cost was on their website and although I didn't purchase it, the website does state that the curling barrels are billed separately for $39.95.
This information is hidden under a drop down. It's not a cost that is advertised upfront so you wouldn't know about it unless you looked through each drop down. Yes this is my error but I feel as a consumer, this information should be advertised up front. It's not $99.95. It's $99.95 + $39.95.
Buyer beware … unauthorised credit card purchases
Buyer beware …. Immediately after paying for the 5 in 1 multi styler this company double dipped into my credit card and sent confirmation for a second order I did not place ($39.95 additional) and charged it to my credit card without me authorising it. They did not respond to emails requesting cancellation and reversal of the unauthorised purchase, nor did they reply with an explanation. This left me with no option but to cancel my credit card to prevent further unauthorised transactions.
If that’s not bad enough, a few days after purchasing, those charges on my card changed to be a few dollars higher on each!
On the upside, the order arrived within 6 days of placing. Am yet to use it.
Works exactly as advertised
Works exactly as advertised. No surprises, just great hair every time.
Very happy with the results so far
Very happy with the results so far. It's exceeded my expectations honestly.
Great product
Quick delivery. I bought this for my sister, she really loved it. Great product.
Purchased online as a gift
Purchased online as a gift
Noted Free postage in Australia
Charged postage at checkout.
No response when screen shot of free postage offer sent via email.
Product arrived and not fit for use
Does not create a curl
Photo sent to show not fit for purpose
Ongoing back and forth. Against Australian returns and refunds laws company claim customer has to pay for return
ACCC site information sent to company regards return for product. Not payable by customer.
Now company claiming product to be un used. How pray tell does one find out a product doesn’t work if you don’t use it?????
Another overseas company masquerading as Australian.
This product works less effectively than the K Mart equivalent.
Update: company refusing refund still
Continue illegal practices
- no refund for non functioning product
-back flip to refund but I pay for return post and it’s store credit card
ACCC got back to me and suggested contacting credit card used for purchase
Dispute now opened via credit card
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