Bondibabes Avis 

Purchased online as a gift
Noted Free postage in Australia
Charged postage at checkout.
No response when screen shot of free postage offer sent via email.

Product arrived and not fit for use
Does not create a curl
Photo sent to show not fit for purpose

Ongoing back and forth. Against Australian returns and refunds laws company claim customer has to pay for return
ACCC site information sent to company regards return for product. Not payable by customer.

Now company claiming product to be un used. How pray tell does one find out a product doesn’t work if you don’t use it?????

Another overseas company masquerading as Australian.
This product works less effectively than the K Mart equivalent.

Update: company refusing refund still
Continue illegal practices
- no refund for non functioning product
-back flip to refund but I pay for return post and it’s store credit card
ACCC got back to me and suggested contacting credit card used for purchase
Dispute now opened via credit card

It was beautiful experience, i love the products.

Great service, fast delivery

9There seems to be an increasing amount of companies that charge for items that were not purchased. I ordered and paid for the 5 in 1 hair styling kit for $99.95 only to be charged separately for a curling brush @ $39.95. I did not order the extra at any stage during the checkout process. It’s happening so frequently that I am starting to be reluctant to online shop. Be very aware that this company with add extras on without any authorisation.
Edited: 24th June 2026
I notice that there has been an influx of 5 star reviews. All.of these reviewers have only reviewed Bondibabes. It would appear the company is somehow doing their own reviews. Dodgy behaviour.

The attachments click in really easily and feel completely secure. No wobbling or looseness at all.

My hair genuinely feels healthier than it did when I was using multiple separate tools every day.

I love how versatile it is. I can go from sleek and straight to full curls in just a few minutes.

ordered the 5-in-1 Styler, but I was charged extra for the curler rod without being clearly informed of the additional cost before purchase.My main concern is that the product is advertised as a “5-in-1” styler, yet some of the attachments appear to be sold separately. If the curler rod is not included, this should be clearly stated in the product description and pricing to avoid confusion.
The lack of transparency regarding the extra charge was disappointing. I would appreciate clearer information about what is included in the package and any additional costs before customers complete their purchase. They deleted my comment on their facebook page.

I ordered the item. Had to pay $20 for express shipping, no other option.

They do not say that its shipped from China. They also do not reply to any correspondence. It is being sent to an address I lived in 7 years ago, that was not saved on my phone or in the Shopify app. I contacted immediately (within 1 minutes of ordering) to rectify, and was ignored.

Don't bother ordering from them. They look like theyre an aussie company. But theyre not.

It's a scam company. Never received my product even after waiting 50days and spending $90. Never replied on customer service. It's a fraud. Don't deserve a 1 star.

I purchased the 6in1 hair tool from the website on instagram. The site was very easy to use, I received regular updates on my purchase and shipping/delivery time frames. Item is fantastic! Very good experience. Wish I bought the case to go with the tool.

Have been eyeing this off for a while and finally gave in. It was on sale, its australian, and has great reviews. I was a bit disappointed to find that it was shipped from china. Other than that, so far it works well.

Simple and effective. Does exactly what it says it will do.

Heats really evenly and never snags or pulls on my hair. That was a big concern for me and it's been great.

So much better than a Dyson ! Easy to use and fast shipping !

Delivery took awhile paying $20 but the cost of the product and what I got definitely worth it. 5 tools in one and can take from wet to dry is a time saving as as my curls don’t last normally but using this doing from wet to dry they do last. Happy with what I got and so easy to look good.

Fast delivery , arrived on time
Upon using the Bondi babes styler I have nothing but good things to say it is excellent

Scammers. They will charge you for the hair styler and then make a 39.95 unauthorised transaction for a product you didn’t order. They delete comments from their Instagram account and don’t respond to emails. Stay away, do not buy! So dishonest.

A lot of plastic that gets very hot within a few seconds and you cannot hold to use the tool. I turned mine on twice, didn't use on my hair, turned it back off when it got too hot and then packed it back up. Seeking a refund is like pulling hens teeth with excuse after excuse. I'm seeking advice from ombudsman.

I think it takes some time to learn how to use the wave. The rest of the accessories are great. A chunky to take in a travel bag. Overall good but not as easy to use as I thought.