FHR Airport Services Avis 15 750

Amazing service, we've used FHR twice last year. Can't fault the service always there to greet you as soon as you turn up. We'll be using them again this year.

Chloe was very responsive, professional and helpful.

prompt service
needed to amend a booking
done seamlessly
good firm to deal with

I’ve been using FHR for airport meet and greet for a few years and they’ve never let me down. Twice I’ve had to change my booking and they’ve always been quick to come back and make the changes free of charge, I even had a refund on one change to a different day. They’re always there within 20 mins and definitely cheaper than other operators.

I asked customer services to change the car details on my airport parking booking. Chloe did this for me in a friendly and efficient manner by way of email.
Very happy with the service.

I always use the FHR website if looking for an airport parking, as they have the lowest prices and many different options to choose from. I just had to contact the agents to change the details of the car and it was done in minutes - amazing support!
Highly recommended!

Regularly use this service and I always find all involved from the booking team to the car drivers to be very helpful.

Easy to book airport parking and very easy to amend the drop off time.
Knowing we will receive a confirmation phone call 30 minutes prior to our arrival provides reassurance too

I've had to cancel my parking for in a weeks time due to injury to myself. The cancellation process was brilliant-i just emailed explaining and all done-refunded myself. Will not hesitate to book with them in the future.

Quick and efficient responses to my queries, very satisfied.

Very good service and quick responce and last vist was very helpful getting car booked in so easy pure love it cheers

Speedy response for cancelling and rebooking at different airport due to flight schedule changes.

I have used FHR many times and find the booking process very easy. Their prices compare very well and their customer service is excellent. I can highly recommend them.

This was the first time I've booked airport parking through FHR so I don't have a lot to go on but I had to cancel and was fully expecting the runaround and rejection and the loss of £50. To my surprise Alanna sorted out my problem within an hour and therefore I will book my next airport parking through FHR.

We received a Fantastic service from start to finish. Calls, emails and queries were very well & VERY professionally handled - special mention Alanna & Arun. The parking offers comprehensive Security: not only is there CCTV monitoring, there is manned security, and a secure entry and exit system. Their IT system is also quite spot on, because the lady (Karen?) was able to correctly pinpoint exactly when emails / info was sent out to me. We retained our car keys which is what we wanted. Shuttle service drops off at Hatton Cross. The driver explained that earlier the drop offs used to be to the Terminals, but this was changed due to the long times it could sometimes take owing to traffic congestion @ Terminal approaches. This was slightly inconvenient for us as we had 4 x suitcases, but we managed, and the overall service & facility made up for it. Thank you Allegiance Park and Ride!

Karen replied to my query extremely quickly and sorted my issue out. No trouble whatsoever!
An amazing company, wouldn't use any other.

Very good customer service when amending a booking

Helpful in updating my drop-off and pick up times.

We were forced to rebook flights which changed the days we needed parking and it was all rearranged with a simple email. Thanks