Boon Brokers Avis 

1 161
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kathryn has been fantastic throughout the entire process, explaining what will happen and how long it should take every step of the way. I'll definitely be coming back for the next remortgage. Thank y... Voir plus

Noté 5 sur 5 étoiles

I couldn't have asked for better support with my mortgage. From our very first conversation, they took the time to understand exactly what I needed and talked me through every option clearly. What... Voir plus

Noté 5 sur 5 étoiles

Very easy to deal with. Took all of the information into account as I dont have a generic employment set up and managed to find me a mortgage that suited my needs. The premium package has made... Voir plus

Noté 5 sur 5 étoiles

Kath was really helpful during our remortgage process - helped us secure a good rate and explained how everything worked during the process. Would reccomend!

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Courtier d'assurances
  3. Investissements immobiliers

Écrit par l'entreprise

Boon Brokers Limited is an independent, mortgage, insurance and equity release brokerage. We offer remote advice and arrangement services to our clients with no client fees attached for mortgages or insurance. Our firm is directly authorised by the FCA. Number: 973757 and offers whole-of-market services. All advice and arrangement can be conducted through telephone, video or e-mail correspondence.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 161)

209 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jay Blackaby, what a guy!

My partner and I worked with Jay Blackaby. We started the process hoping to move at the beginning of 2025. After working quickly with Jay to get an estimate for a mortgage amount and discussing different rates we agreed to postpone to a later date when we could get a larger mortgage.
When we came back to Jay in early 2026, we picked up exactly where we left off. We continued on with immense speed and got straight to it. Every call I had with Jay was polite, informational and supportive. He was great help in emails, on the phone and whenever we needed him. Very prompt to reply and get things done which is such a big thing when working towards a mortgage.
We cannot thank Jay enough for all his hard work and constant dedication to helping us.
Highly recommend to anyone and everyone!
We hope to work with him again soon!

30 avril 2026
Noté 5 sur 5 étoiles

A fantastic experience 3rd time running.

Jay has helped me find the right mortgage since I’ve been buying property. He’s easy to talk to, breaks down industry lingo well, and follows up with agreed actions promptly. There’s a clarity and proactiveness to an otherwise daunting task that makes switching mortgages a much less painful experience. That alone is worth its weight in gold.

21 avril 2026
Noté 5 sur 5 étoiles

I was recommended Kathryn by a family…

I was recommended Kathryn by a family member. Wow an amazing service. Prompt professional service at all times. I was not sure if I would be able to get a mortgage but Kathryn was able to explain my options and recommend the best way forward.
My mortgage was arranged within days.
I woukd highly recommend!!

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

What’s not to like?

We contacted Boon Brokers for an Equity Release mortgage and benchmarked with both direct providers and other Brokers.

The service and advice that we got from Lucinda was exceptional and more comprehensive and straightforward than any others we spoke to.

Hence we have no hesitation in giving our unconditional recommendation for Boon Brokers

Thank you very much!

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly, approachable and practical guidance

Jay was really quick and helpful every step of the way. I've now re-mortgaged and worked out additional borrowing for a home renovation. He was consistently monitoring the market to see if there was a better opportunity along the way and quick to jump on a call to talk through my options. Would absolutely recommend Jay.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly, responsive and efficient

I’ve used Boon Mortgage Brokers several times now and have always been impressed by their professionalism, efficiency and excellent service. The team is polite, knowledgeable and proactive, and they’ve consistently delivered positive outcomes for me.

A special mention for Lucinda, who is an absolute pleasure to work with. She is friendly, highly responsive, and keeps everything moving even when there are bumps in the road. Her communication and support make what can be a stressful process feel much easier.

I wouldn’t hesitate to recommend Boon Mortgage Brokers to anyone looking for reliable, professional mortgage advice and support.

13 avril 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service! Jay from Boon Brokers has been my main point of contact through this experience of trying organise my first mortgage as a first time buyer and Jay couldn’t have made it easier. He took time to talk me through every step and went above and beyond throughout the whole process. Highly recommend

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend Boon Brokers

Would highly recommend Boon Brokers. Jay Blackaby was fantastic from start to finish. He kept me fully in the loop and responded to my enquiries quickly. I received my mortgage offer within a week. He also tailored the right insurance policies for me at a great deal.

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Lucinda was fantastic 👏

Lucinda was fantastic 👏

We have used boon brokers on two occasions now, initially with Gerard 5 years ago and now lucinda for a house move, we will be back to remortgage in another 2 years. Lucinda was very knowledgeable and provided us with expert guidance.

Thankyou
Rees and Amber Barnes.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Honest

Honest, open and informative. Excellent service

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Jay Blackaby assisted us with our…

Jay Blackaby assisted us with our remortgage after helping us two years prior with the mortgage for our house purchase. He found us a great deal and got it through quickly to lock in the rate. Both times we have had Jay assist us he has been very helpful, concise and quick to respond.

7 avril 2026
Noté 5 sur 5 étoiles

Great service provided

During the process of remortgaging Lucinda has been so helpful, happy to answer any questions and everything has been so quick! We will definitely continue to use Boon Brokers in the future. Thank you so much!

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Proactive and helpful mortgage brokers

Kathryn at Boon Brokers has been very proactive and helped us find a great mortgage offer. She is very quick to respond when we have sent emails and has always been very helpful. We've been using Boon Brokers since we first bought our flat in London 4 years ago and have already used them twice to remortgage. We are very happy with their service!

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Stress free mortgage

Can't recommend Boon Brokers highly enough. They were suggested to us by a family member as we were buying our first home in Hertfordshire. Adam was incredibly helpful with explaining everything, and he was able to quickly lock us in to a good deal. Thank you so much Adam and Boon Brokers!

18 mars 2026
Noté 5 sur 5 étoiles

Fully recommend!

Kathryn was an exceptional broker for us and did a fantastic job in securing our mortgage offer.

We made it clear early on in the process that we’d need a bit of hand holding and everything explained to us in full - and Kathryn did exactly that!

We fully recommend Kathryn and Boon Brokers!

26 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful service. Bad communication

I contacted Boon and was handed to Jay. At first he seemed nice and helpful but that deterorated quickly.

I was trying to get the process started before Christmas last year and began in early November. At first I was told it was no problem and could have an offer by the following week.

I asked to wait a couple weeks to make my account look better. "no problem" he said. When I try to continue the process, Jay doesn't answer emails, when I call he's not available and doesn't call back. It comes to Thursday 3 weeks in a row and then he's "not in" Friday. Then the year is over. In January we reconvene, only to be told eventually I need a specialist lender and they can't help me. Awful.

Went to another Broker and am now waiting to complete, all within about 6 weeks.

15 janvier 2026
Avis spontané
Logo de Boon Brokers

Réponse de Boon Brokers

Hi Shane,

We’re so sorry to hear about your review. Our aim is to provide an outstanding service to all clients, as reflected in our other reviews, so we will investigate your case thoroughly to see what could have been done better.

From an initial review of your file, we can see that there were delays caused by awaiting documents and the Christmas break. The Christmas break is an important time for our broker team to unwind, but we appreciate the frustration. Subsequently, the first week following the break is sadly always challenging due to the backlog.

Enjoy the rest of your day and thank you for the feedback.

The Boon Brokers Team

Noté 5 sur 5 étoiles

Excellent

Excellent, efficient, friendly and professional service once more from Lucinda.

26 mars 2026
Avis spontané

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