Boots Opticians Avis 

11 315
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I am always looked after so well at Boots Opticians in Stroud, yesterday by Leanne and Jayne. Warm, friendly and professional. Going the extra mile for my eyes, and so that I may continue enjoying rea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Absolutely brilliant service at Boots Opticians Wimborne! Huge thanks to Frances, Johnny and Demi who were all absolutely great from start to finish. Everyone was so friendly, professional a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have asked Boots opticians numerous times to stop ringing and texting me and asked them to remove my number because they are contacting me about my daughter’s appointments but use my number and not... Voir plus

Noté 5 sur 5 étoiles

Lisa was very friendly & professional whilst helping me re order glasses 👓 after mine have gone missing.. she put me at ease & explained the pricing etc & was quick & officiant… always very friendly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opticien
  2. aussi dans
  3. Centre d'ophtalmologie
  4. Fournisseur de lentilles de contact
  5. Grossiste en lunettes
  6. Magasin de lunettes de soleil

À propos de Boots Opticians

Écrit par l'entreprise

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(11 315)

2 212 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Everything went well from start to…

Everything went well from start to finish, everyone on duty that day were very friendly and accommodating.

19 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Five stars? We're seeing sparkles. You're the real vision here!

Noté 1 sur 5 étoiles

Bad experience Boots Optician Kingston, Milton Keynes

Visited Boots Opticians in Kingston Centre, Milton Keynes and will NEVER go there again. Was greeted by a man who told me I'd have to rebook as I was late as next customer was due in soon..
I was only 5 minutes late!!!! Was made to feel like I was nuisance as he continued to tell me that I had had a test within last 2 years so would not get a free test (despite being over 60) and didn't listen when I explained i was struggling to see computer screen.

Well done to this member of staff - you've lost my business, and that of my family too!!

28 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Thank you for taking the time to share your feedback.

We're sorry to hear that you were disappointed with your experience. We appreciate you bringing your concerns to our attention regarding your appointment and the service you received during your visit.

Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, answered all my questions fully

28 septembre 2026
Avis spontané
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Réponse de Boots Opticians

We're thrilled your visit was a clear success.

Noté 5 sur 5 étoiles

Visited Frome branch last week to get…

Visited Frome branch last week to get my glasses repaired as bridge pads had come adrift, the two young ladies were extremely helpful, friendly and sorted out the problem efficiently.
Thank you both so much.

21 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff. I feel like everyone had my best interests at heart. Very thorough and professional.

23 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Noté 5 sur 5 étoiles

Kind and helpful staff

Went to chelmsford boots opticians. My boots glasses frame had broken. Lovely helpful lady called Julie replaced them after looking at them within 15 mins very good service.

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Noté 5 sur 5 étoiles

Detailed scan

Shuhena Khan was very thorough in her assessment she clearly knows what she is doing I had a detailed examination for neurological purposes

26 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Noté 5 sur 5 étoiles

A service worthy of praise

Sana and Hassan in the Birmingham High street branch were just excellent. Talked us through every step of the process and provided all relevant advice and options available.

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Fabulous! Seeing all those stars truly made our day. Thank you!

Noté 5 sur 5 étoiles

I visited boots opticians today with my…father

I visited boots opticians today with my 80 year old father. They were so patient and through with him. Absolutely fantastic service, the lovely young assistant Katie and the optician Reenal were amazing

26 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Noté 5 sur 5 étoiles

As soon as l got in the the shop the staff made me feel at ease.

As soon as l got in the the shop the staff were very helpful . Tina & Rosy were friendly and helpful.
The Optometrist James Ma was professional and thorough explaining every stage of my test . He answered all my questions and gave me lots of good advice about my eyes . I would definitely recommend him .

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Noté 5 sur 5 étoiles

Rayleigh High Street Branch has…

Rayleigh High Street Branch has extremely polite, professional and helpful staff.
Good service, and I would highly recommend them.

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Five stars? We're seeing sparkles. You're the real vision here!

Noté 5 sur 5 étoiles

Eye appointment

Pakiza was absolutely brilliant, really friendly and helpful, and explained everything clearly. She made the whole appointment really easy and comfortable. Thanks Thomas

26 septembre 2026
Avis spontané
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Réponse de Boots Opticians

We're thrilled your visit was a clear success.

Noté 5 sur 5 étoiles

Boots Opticians, Brent X

Optomerist Rajvi (Gudka) was open, warm, friendly and highly professional in her dealings with me when carrying out my eyesight test.

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Noté 1 sur 5 étoiles

Not a good experience

They called me up to say my contact lenses have arrived and booked me in for Saturday for fitting, then when when I turn up for the appointment they tell me I have to book an appointment 2 weeks away because they dont do contact lense fittings on a Saturday. not a good experience very tempted to go elsewhere

26 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Thank you for taking the time to share your feedback.

We're sorry to hear that you were disappointed with your experience. We appreciate you bringing your concerns to our attention regarding your contact lens appointment arrangements and the information provided before your visit.

Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited.

Noté 5 sur 5 étoiles

It was very easy to get an appointment

It was very easy to get an appointment. I had tests done as soon as I arrived and was see by the optician who was lovely. She listened to the difficulties I was having and carried out more tests explaining everything well and was very reassuring. She suggested I had some more tests where she would dilate the eye with drops so she could see my eyes in more detail. I have agreed to this and have an appointment next week. I am very happy with the service I received.

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Noté 5 sur 5 étoiles

Seamless

Seamless. Friendly and knowledgeable staff

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Five stars? We're seeing sparkles. You're the real vision here!

Noté 5 sur 5 étoiles

All staff were pleasant and efficient

All staff were pleasant and efficient. I received prompt service from all. The Optometrist explained everything and was lovely. Shashma helped me choose my frames.

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

Fabulous! Seeing all those stars truly made our day. Thank you!

Noté 5 sur 5 étoiles

Very thorough

Very thorough, knowledgeable, friendly and courteous. Would not go anywhere else. Just wish the prices of glasses where a little more competitive

25 septembre 2026
Avis spontané
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Réponse de Boots Opticians

We're thrilled your visit was a clear success.

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