I had a really positive experience dealing with Ruby. I had a query about a halter neck top, and she was so helpful from start to finish. She answered all my questions, kept me updated, and made every... Voir plus
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Shop looked amazing, got a zippy and crew jumper and they are so so comfy, good quality material and wash excellent. Girls in shop went way above their call to assist you in any way. Excellent experie... Voir plus
I had an issue with an order a few weeks ago and ruby sorted it out within hours and got me sent out a new set. I am a bound apparel customer for years and the customer service is truly amazing. Thank... Voir plus
I emailed Bound Apparel around 10/11pm last night and I received an email back within the hour! I was so shocked. I was having difficulty with my tracking and Ruby so kindly helped me figure out w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.
Coordonnées de contact
5 Brayford Square, E1 0SG, London, Royaume-Uni
- hello@boundonlineapparel.com
- boundonlineapparel.com
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Help with my missing order
My order had gone missing and I contacted Ruby to help, she was so helpful and patient with me and sent me out a replacement! I will buy from bound apparel again and again due to their quality and customer service!
RUBY IS AMAZING/Bound Apparel ❤️
RUBY RUBY!!
That girl is an absolute credit to be part of bound Apparel. She is so kind friendly and a little sweetheart!
I emailed the other day asking about the grey set and she told me it would be announced in 2 weeks.
She went out of her way today and emailed me and told me when it was going to be in stock! Such a kind sweet gesture 😭 Like what an absolute darling!
She is an amazing person with a great personality!!
Please don’t be afraid to contact her she is so sweet!!
Please get your orders in! Amazing brand and excellent quality ❤️❤️ xx
Excellent customer service with Ruby
Return two items back and ruby from the customer service team was fab in helping me! Love bound apparel fab team xx
Genuinely so good.
Reallyyy impressed with the quality of the leggings and tank tops! Super flattering and comfortable. The leggings are actually worth the money imo. I'm a size 10 and they fit like a glove. Camel toe resistant! I couId'nt recommend them enough!! I will say with the tank tops, I'm a 34DD and I got a size 10. A very comfortable fit but I got a size 8 as well and it feels more secure. Size 6 is surprisingly very comfortable too! Makes the girls look incredible haha. I will be purchasing more in the future!
I had to contact bound apparel through…
I had to contact bound apparel through email in relation to an online order I placed. Ruby was an absolute dream to communicate with and she had my problem sorted within a few days and made the whole process so easy, thanks again Ruby !
Had to contact bound in relation to an…
Had to contact bound in relation to an online order. It was very easy to contact them and Ruby was brilliant to deal with.
It was my first time ordering from…
It was my first time ordering from bound apparel and I was so so excited to be able to get a few of the pieces including the navy tracksuit ! I had ordered a few pairs of leggings too but I ordered the wrong size. I got in contact with ruby and she helped me with exchanging the leggings for a different size. I can not praise her enough ,she got back to my email so quickly, was so lovely and understanding and got the situation sorted so quickly. Big thank you to all the bound team but just wanted to especially thank ruby for all her help and for being so kind ,thank you !
Amazing quality
Went to the pop up in the Kilkenny store in Cork absolutely fantastic experience, the girls from Bound were so happy to help, so kind and I got my hands on the navy tracksuit. Absolutely AMAZING quality, this was my first purchase from bound and certainly won't be my last!
Always a brilliant experience shopping…
Always a brilliant experience shopping at Bound Apparel. Customer service is outstanding and shipping time is super fast!! Ruby was very helpful when I contacted about exchanging an item. Highly recommend
Very happy with Bound Apparel
Very happy with Bound Apparel. Fantastic quality leggings, very helpful & friendly staff 😊. Very good customer service also. Thank you Ruby and all the staff. Looking forward to ordering more gear from Bound Apparel. I would recommend then, just on first impressions at their pop up shop @ Liffey Valley 😊
Absolutely love my new gym gear
Absolutely love my new gym gear. The sets are so gorgeous and so supportive for the gym I couldn’t be happier with them. Thank you!
Zippie hoodie exchange
I was sent a zippie instead of a hoodie I ordered in the navy restock, I emailed ruby and she had the hoodie sent out straight away and had a return set up for me to send my other one back, the loveliest girls to deal with x
Very helpful and kind!
Customer service is a solid 10/10
I recently purchased two pairs of joggers for my daughter from the Pop-up and needed to exchange both for a different size. Also purchased leggings and the Grandad Knit all fantastic quality. From start to finish, the customer service was absolutely outstanding. Ruby was fantastic — she followed up with both an email and a phone call, issued a credit note for one pair, and sent out the second pair straight away, all while I was still returning the original items.
I was able to use it for early access to the restock of the navy tracksuit, which was a brilliant touch. Their attention to detail and level of care is genuinely impressive. Customer service is a solid 10/10.
This is a female-owned brand, and it's clear they're passionate about what they do. I also purchased a hoodie from them at Christmas, and after countless washes, it still looks and feels like new — the quality is second to none.
Highly recommend Bound Apparel. Great products, great people, and top-tier service. Will definitely be back for more!
Excellent 😊
Placed my first order with Bound two weeks ago and my second a week after. Great quality clothing. Customer service is amazing, so responsive regarding queries and returns. Replaced a pair of leggings straight away when I had an issue with the first pair. 10/10 😊
Love Bound 10/10 on all!
Love bound 10/10 quality pieces, customer service and love the bound community. Birthdays, Christmas and any event sorted as bound is my go to brand for all! If your thinking of picking something up 100% do you won’t regret it!
Love love love the quality of these…
Love love love the quality of these shorts! and the shipping was super quick. Would highly reccommend !
Space Blue Leggings
Comfiest leggings ever🫶🏻 I am 5 ft 3 and they are the perfect length for me🫐 Currently waiting for the navy tracksuit to be restocked🤞🏻🫐💙
Abbie was so helpful to me and my…
Abbie was so helpful to me and my package came in a day
Prompt delivery and high quality…
Prompt delivery and high quality product. I love them. Great length in the ultra long leg. I usually find it difficult to get trousers of this length. Thank you.
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