Bound Apparel Avis 

I had a fantastic experience dealing with Ruby from Bound Apparel while arranging a return. From the very beginning, she was incredibly helpful, professional, and understanding. Returns can sometimes be a hassle, but Ruby made the whole process smooth and stress-free.

She responded quickly, explained everything clearly, and went above and beyond to make sure the issue was resolved without any complications. It’s rare to come across customer service that feels this genuine and supportive.

Thanks to Ruby’s help, what could have been an inconvenient situation turned into a really positive experience. Huge credit to her and the Bound Apparel team for such excellent customer care. I wouldn’t hesitate to shop with them again!

Customer service was great when dealing with my order! Ruby in particular was a great help x

I love every piece by bound apparel, from the zippies to the really comfortable and flattering tracksuits bottoms. I love the leggings and all the gym wear, sizing is amazing and very quick delivery. I’ve spent so much money on your clothes but it’s all so worth it

I ordered a hoodie that turned out to be too big, but Ruby from Bound Apparel was an absolute pleasure to deal with. Her quick responses and professionalism made the whole process really easy. I opted for an exchange and received the new one very quickly. I’d highly recommend Bound Apparel. I’ve just ordered two more tops today and can’t wait to bring them to Disneyland Paris next week ✨

Ruby was absolutely excellent. From the very beginning she was so nice & she said she would look into straight away. Didn’t question me and made me feel comfortable & heard. It was sorted in less than 24 hours. Great customer service all round.

All products were amazing quality and customer service is top notch

Fabulous service .. ordered on a Wednesday for delivery on Thursday
Quality of garments was gorgeous and price was affordable also
Definitely recommend Bound Clothing

Amazing quality

The customer service by bound is amazing! I emailed Ruby and she got back within 12 hours and had the problem fixed in 3! Would definitely recommend her and bound! A dream to deal with🥰

I had a great experience with Bound Apparel customer service. I had an issue with my order and Ruby got it sorted straight away no hassle at all. She was so helpful and quick to respond which I really appreciated. I was so happy with the service and will definitely order again💕

Ruby was very helpful with my query about a product I had received. Really nice to deal with.

The customer service was excellent, Ruby was so helpfull and dealt with my issue straight away. She kept me informed the whole time.

Love love love the quality and customer service is even better, ruby was amazing to deal with and so helpful, thanks girls! X

Ruby was brilliant to deal with and so quick to respond! I had an issue with my order and she had it sorted out so quickly! I will definitely be purchasing again as both the customer service and quality of the products were top class!!

Thanks a mill for all you help Ruby x

Had a small problem with one of my items (mostly my fault for washing it incorrectly) but I emailed and Ruby was so so helpful in sorting it out for me! Thank u and LOVE U BOUND

Love these clothes. Such good quality. It’s my birthday weekend and I ordered new items a week ago and was concerned they wouldn’t arrive in time. I emailed Jack in customer service and he chased for me and they arrived just in the nick of time. Thank you 🙏

This brand is amazing! I love my hoodie. The customer service from Ruby was absolutely outstanding, so helpful and efficient. Will definitely be buying from here again.

Received such amazing customer service from Ruby! Quick response and solved my small issue straight away🫶🏽such a pleasure to deal with ❤️

The lovely Ruby was super helpful and easy to deal with, she solved my issue in the space of one email reply! The company definitely focuses on the quality of their products and appreciates their loyal customers

I had an issue with dye transfer on my black Ultimate tracksuit, and Ruby from customer service was amazing. She responded quickly, explained exactly what had happened, and offered really fair solutions straight away. The whole process was handled so professionally and kindly. I already own a few of their tracksuits and love them, and this just confirmed how much they value their customers. Thanks again Ruby!🩷