I have had boxtails in the past and they were premium. The ones they have just delivered are watery and taste and look like squash. Disgusting and I wont be getting them again.
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Ready mixed, good quality cocktails, beautifully packaged. Fantastic gift idea. Excellent customer service, had a problem with one of the boxes (rum instead of vodka), sorted within a couple of h... Voir plus
Tasty cocktails, but frustrated by misleading information on the website. FAQs state "All of our cocktails are sold with a minimum of 9-months shelf-life". This is not true. The three boxes receive... Voir plus
If I could give zero I would. Absolutely disgusted with this company - who quite obviously do not care about their customers. I have now contacted them 3 times with no reply regarding an incomplete or... Voir plus
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Items received not as advertised, non existent customer service
Items received not as advertised. No response to emails or form on website.
Boxtails had a problem with delivery…positive experience
Boxtails had a problem with delivery delays this Christmas but their customer set was great and they resent the two orders to go direct to recipients via yodel to get there for Christmas.
Terrible customer service
Terrible customer service. Place and paid for an order for Xmas. It did not arrive. Contacted them 5 times before they responded. No phone number on their website. Still not sorted so I requested a refund
Great cocktails working out at £5.50 per portion
Great cocktails working out at £5.50 a drink, depending on where you go out this is either good value for money or about the same as going out. I will say that a £5.50 cocktail at a bar isn't as nice as these boxtails, so that's a huge plus! I'd like to see some kind of bulk buy discount for bigger orders. As it stands the business offers no deals or discounts (appart from Tesco club card point conversion).
Also, the cocktails perfectly fill my umbrella glasses to the top and the espresso martini had a foam once shaken! (So the portion is as expected)
Excellent Customer Service
Love the product, and importantly received fantastic customer service - I had an issue with the delivery (more the fault of the courier and not Boxtails themselves) and I emailed the customer service - the owner of the company emailed me back , the issue was resolved and I felt like a valued customer - I will be back for more soon!!
Horrible cocktails
Found the products all to have a terrible chemically taste, completely over priced and after sampling 6 different flavours found none of them particulaly nice.
Fantastic Customer Service
Can't comment on quality as not arrived yet but wanted to note EXCELLENT customer service. When I stupidly put the wrong delivery address it was rectified within an hour or so late on a Friday evening. Thank you so much Boxtails!!!
Excellent product. Love love love
Excellent product! Ordered the mixed box and couldn’t fault them. All exceptionally tasty, not too sweet, quality drinks! If you look online there are optional ways to serve ( over ice, with fizz, garnishes etc ) but served over lots of ice on Christmas Day was a winner. Can recommend.
Cocktails through the letterbox
Ready mixed, good quality cocktails, beautifully packaged. Fantastic gift idea.
Excellent customer service, had a problem with one of the boxes (rum instead of vodka), sorted within a couple of hours on a Saturday night.
Would really love a Christmas box- clementine negroni?
We bought a voucher for boxtails and…
We bought a voucher for boxtails and tried the fiesta Mexicana and we were not disappointed. We didn’t need to add anymore alcohol as they were strong enough. We would buy again when on offer.
Excellent service and friendly staff
Excellent service and friendly staff. Product well packaged and makes a great present. I ordered a selection for my daughter. She starts Uni soon and thought they would be a good icebreaker to share with her housemates.
Great service
Great service, love the fact they are post box friendly. Love the mix in this box and am looking forward to indulging in them once the weather warms up.
Great service
Great service. Well packaged. Delicious cocktails. Great for our camping trip to sip in the hot tub.
A great idea
Cocktails tasted great but I didn't receive two that should have been in the pack and was sent alternatives. My friend was disappointed that her favorite was missing.
Fantastic cocktails
I bought these for a friend and she absolutely loved them.
Great cocktails would highly recommend.
Would definitely recommend.
Would definitely recommend.
My favourite is the Cuban club, especially the Strawberry Daiquri. Delicious.
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