Did an order online,got a call next day to confirm order and delivery day and am/pm preference. Contact on the day via text confirming details and approximate time. Driver, Jordan,was great, moved... Voir plus
L'entreprise a répondu
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Did an order online,got a call next day to confirm order and delivery day and am/pm preference. Contact on the day via text confirming details and approximate time. Driver, Jordan,was great, moved... Voir plus
L'entreprise a répondu
It was supposed to be a curbside delivery and they were going to contact me to arrange a convenient time. No contact so there was only my disabled wife at home. The driver carried a very heavy deliver... Voir plus
L'entreprise a répondu
First time I’ve used Bradfords and must say I was rather impressed . Ordered on website , that was easy to do. Got text and email confirming order. Then got a phone call later that day to arrange deli... Voir plus
L'entreprise a répondu
Simple and easy to find what you want. Straight forward payment process, clearly identifying delivery cost. Delivery quick and very helpful on the day. Great service.
L'entreprise a répondu
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Écrit par l'entreprise

Silverton Road, EX2 8ND, Exeter, Devon, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Ordered some fence posts for click and collect. Waited 3 days for a confirmation call like promised but nothing happened. So thinking its a mistake I called to confirm. All fine they said you can pick it up tomorrow morning. I was called back that afternoon just before closing to be told they actually didn't have the posts in stock and don't know when they would be. Also because of the lateness of there reply it left no time to arrange a replacement from somewhere else so had to wright of the weekend I had set aside for the project. Will never use again.

Réponse de Bradfords - Exeter BBS
I placed an order online, then got a phone call confirming delivery date. On that date, the order hadn't arrived by 3pm. so I rang them. They said the order was confirmed for that day but didn't know why it had not gone out and now they had no time to get it out. Then they rang back and said it would be with me shortly, as they had found someone who could deliver it. It came, delivered by a really nice, helpful guy. So they screwed up but saved the situation. Is that great service, or bad service?
Great quick delivery , driver was fantastic and of loaded exactly where I wanted it !!!
Excellent website, personal service, quality of materials and prompt delivery
had to wait 10 days and then it arrive at 16:00 and derived by one girl driver. said Steve sent her out. what happened to social distance when it need a two man lift.
please get your act together
wont be using again until this is sorted.

Réponse de Bradfords - Exeter BBS
Excellent help given by delivery driver even with social distancing
Goods arrived on the due date, as promised. Courteous driver, excellent service.
Although I cancelled the order the young lady who I dealt with was excellent. She was very understanding and very efficient in dealing with my cancellation and returning my cash.
Kept in contact about changing situation during covid-19 situation. Delivered within decent timeframe and with proper distancing observed. All goods as expected. Good job.
Finally a builders merchant that was still operating during this trying time. collect worked well.
Great service, easy to order from the website and very helpful staff

Réponse de Bradfords - Exeter BBS
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