Bradfords - Honiton BBS Avis 

109
TrustScore 4.5 sur 5

4,4

Station Approach, EX14 2EZ Honiton, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent product used to top up existing soil prior to laying new lawn. All staff at this branch knowledgeable and friendly whether purchasing large or small items.and make you feel a valued custo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order and good value. Within half an hour received a call to organise delivery. Kept up to date on day of delivery regarding times etc. Products delivered to place most convenient for us with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot recommend Bradfords in Honiton highly enough. Every member of staff that I have spoken to has been polite and helpful. Both John-Mark and Gerry were the perfect delivery drivers, ensuring eve... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Did the click and collect thinking it would be a faster option to collect goods as it is with many other businesses, however I still had to go and wait in the office for two?! staff to work out how th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. Maçon
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • Station Approach, EX14 2EZ, Honiton, Devon, Royaume-Uni

  • 01404 42161

4,4

Excellent

TrustScore 4.5 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(109)

759 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Helpful staff and a good range of…

Helpful staff and a good range of products and also great network of depot’s

31 octobre 2020
Logo de Bradfords - Honiton BBS

Réponse de Bradfords - Honiton BBS

Dear Alan,

Thank you for taking the time to leave us a review.

Your feedback is highly valued.

I am glad that you have had a positive experience with us across the business.

Kind Regards,

Charlotte from Customer Services.

Noté 2 sur 5 étoiles

Bad communication

Placed order online for collection, told that the branch would contact me about collection, heard nothing for 5 days so rang them to be told yes your order is ready and waiting for you.!!!!

4 juin 2020
Avis spontané
Logo de Bradfords - Honiton BBS

Réponse de Bradfords - Honiton BBS

Not good at all, I am really sorry that you were not called, a simple thing that when not done causes chaos and ruins the whole customer experience.

Noté 3 sur 5 étoiles

I can’t fault the delivery driver or…

I can’t fault the delivery driver or the materials. Poor communication from the office to me, the client, which in turn led to delays! Eventually sorted. Branch manager did apologise & I appreciate his honesty.

18 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Ingenious system to keep everyone safe

We urgently needed some supplies to be able to get on with our building project - but delivery couldn't happen for a couple of weeks or more so I was very impressed with the alternative system for collection from the store (Honiton) that Bradfords devised: it protects the staff AND the customers, yet still allows (by appointment, for Trade customers) for essential building supplies to be fetched. The office staff - by phone only - were also very courteous and helpful under stress of trying to organise it all. The yard gate is shut while the yard staff pick and place on a pallet the customer's online order. Then - on a pre-booked time-slot - the customer drives in and loads their own vehicle from their own pallet - while the staff keep their distance. It may be a bit slow BUT that matters far less than the alternative - to shut altogether! All the kit we bought was of the usual good quality. Well done, Bradfords - absolutely brilliant for everybody!

22 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Delivery during Covid19

Despite all that's going on Bradford's delivered with a smile to keep my project going. The driver was professional, kept a healthy distance, and unloaded safely and quickly. A great job done. Thanks Bradford's for supplying when others have closed.

8 avril 2020
Avis spontané
Noté 3 sur 5 étoiles

Quality of sleepers disappointing

Quite understandable in the circumstances but 2 promised delivery dates were missed. When it did come the delivery driver did a great job in craning the oak sleepers into my back garden.

The oak sleepers themselves were of variable quality to say the least with several twisted or warped. One did not have a rectangular cross section which ,made using it rather tricky. Almost all had bits missing.

7 avril 2020
Avis spontané
Logo de Bradfords - Honiton BBS

Réponse de Bradfords - Honiton BBS

Thank you for the detailed feedback Alan, and apologies to you for the missed deliveries.

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