Kept up to date on the delivery, arrived on time, went above and beyond to get my gravel to where it was needed brilliant service.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Service was great and when I had a problem, the staff at my local store replaced the bad bit of wood the following day.
The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... Voir plus
L'entreprise a répondu
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Unit 5, DT9 4FW, Sherborne, Dorset, Royaume-Uni
- 01935 813254
4,7
Excellent
165 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Like the online ordering service
Like the online ordering service. Communication was good and delivery was swift.
29 décembre 2023
Réponse de Bradfords - Sherborne BBS
Good Afternoon Pidney
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very friendly
Very helpful, friendly and polite gentleman at the counter in the Sherborne branch.
22 novembre 2023
Réponse de Bradfords - Sherborne BBS
Hi Mr Legg
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear our staff are welcoming and friendly.
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords - Sherborne BBS
Hi Michelle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear our drivers are out there going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Helpful advice and prompt delivery…
Helpful advice and prompt delivery early in the day enabled us to get to work asap.
13 octobre 2023
Réponse de Bradfords - Sherborne BBS
Hi Bryan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Consistently Good
I always receive first class service, when I visit Bradfords Sherborne, from a friendly and knowledgeable team.
30 août 2023
Réponse de Bradfords - Sherborne BBS
Good Morning Mel
Thank you for taking the time to leave us a review.
I am happy to hear that you have received friendly and knowledgeable service from Sherborne branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Incredibly helpful staff went out of…
Incredibly helpful staff went out of their way to give me a hand and make sure I got what I needed, when I needed it.
31 août 2023
Réponse de Bradfords - Sherborne BBS
Hi James
Thank you for taking the time to leave us a review.
We are really glad that our staff service levels are up to are usual high standard on your order,
We hope to see you again soon.
Kind Regards,
Joe.
Handy Stanley.
I received quick and efficient service when I visited Bradfords at Sherborne.
20 août 2023
Réponse de Bradfords - Sherborne BBS
Good Morning John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good delivery and excellent product
Good delivery and excellent product. Purchased oak sleepers and some loam soil. Sleepers were of a good quality except for one which was replaced the next day.
30 mai 2023
Réponse de Bradfords - Sherborne BBS
Hi Mr Seward
Thank you for taking the time to leave us a review.
We hope to see you again soon!
Kind Regards,
Sam
Very easy to order
Very easy to order, very quick delivery. Helpful and cheerful delivery person.
4 juin 2023
Réponse de Bradfords - Sherborne BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that your found placing your order online to be an easy process and where happy with the helpful and cheerful delivery service provided,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service
Ordered easily online and the discount code worked with no problems. I was phoned the next working day to collect and a staff member wheeled the trolley to my car and loaded the goods into the boot. Brilliant service, thank you very much.
26 mai 2023
Réponse de Bradfords - Sherborne BBS
Hi Liz,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Réponse de Bradfords - Sherborne BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the delivery service received with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Highly recommend
Good products at reasonable prices. Easy to find what you are looking for on the website. Steve at the local depot called to arrange a convenient delivery day and he also kept me informed on the day. Overall a great service as usual.
19 mai 2023
Réponse de Bradfords - Sherborne BBS
Good Morning Scratch
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your kind words and feedback regarding the service received from Steve in our Sherborne branch with your order, this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Sherborne BBS
Good Afternoon Mr Leyland
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and where happy with the collection service provided by the branch,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Product was just what I was looking…
Product was just what I was looking for, website easy to use and collection a breeze.
23 avril 2023
Réponse de Bradfords - Sherborne BBS
Hi Pete,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Garden Sleepers
The goods were delivered on time and the driver very kindly assisted with bringing them into our garden.
26 avril 2023
Réponse de Bradfords - Sherborne BBS
Good Afternoon Antony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your kind words and feedback this has been passed onto all involved with your order in Sherborne branch,
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Sherborne BBS
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
The driver Steve was really helpful to…
The driver Steve was really helpful to deliver and put it where it was easy for us to lay the chippings
12 avril 2023
Réponse de Bradfords - Sherborne BBS
Good Morning Julie
Thank you for taking the time to leave us a review.
I am happy to hear that Steve from our Sherborne branch provided a helpful and friendly delivery services ,
Thank you for your feedback and kind words this has been passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Ordered over internet
Ordered over internet, called by sales to arrange best day for delivery and hey presto , delivered on time.
Great service, thank you.
26 mars 2023
Réponse de Bradfords - Sherborne BBS
Hi Martin,
Thank you for taking the time to leave us a review.
I am glad all went well with your order and you were kept updated.
We hope to see you again soon.
Kind Regards,
Joe.
I have found over the years how good a…
I have found over the years how good a company is by the way it deals with problems that arise from time to time. I had a small problem with the quality of a delivery which I raised with customer services. The problem was resolved with no fuss at the local branch in Sherborne to my complete satisfaction. Many thanks.
24 février 2023
Réponse de Bradfords - Sherborne BBS
Good afternoon
Thank you for taking the time to leave us a review.
I am pleased we were able to over come the issues you had.
We hope to see you again soon.
Kind Regards,
Joe.
Online ordering and delivery needs improvement
Fulfilment of online orders is madness. What should have been a next day free delivery of an online order took a week, as your systems insisted on trying to procure the full order roofing sheets from the nearest store, as opposed to store another 2.5 miles away, instead preferring to transfer the shortfall from the further store to the nearer store for onward delivery, rather than just delivering direct from the store that clearly had stock, albeit an extra 2.5 miles away. Madness, not eco-friendly and took a week. New time I might as well drive and collect it myself. Delivery was also a mess and automated systems delivered incorrect SMS messages and timing and drive could not find the delivery address. So not good I'm afraid. Not a reflection on the charming staff at the Sherborne branch but on the online systems.
18 janvier 2023
Réponse de Bradfords - Sherborne BBS
Good Afternoon Mr Garton
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delay in delivery of your order due to stock availability.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have feed this back to the Branch concerned.
Kind Regards,
Katie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.