Overall, very easy to select and pay online and collect once notified. Competitive prices. The only reason it wasnt 5 stars was the collection process - having to collect a ticket from the counter,... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The main thing that irritated me was the driver saying he couldn't crane the order to the side of my house which was accessible instead would leave it on the pavement/grass outside our front door....... Voir plus
L'entreprise a répondu
I was in need of some fence panels from a local company due to our location and access. I found the items required and better quality/price than elsewhere, did an online order which was very straight... Voir plus
L'entreprise a répondu
Bradfords St Austell is a fantastic branch. They are always so helpful and welcoming. They go the extra mile in their customer service, which really unusual for building merchants. They will alwa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de construction
- aussi dans
- Charpentier
- Entrepreneur spécialisé dans l'isolation
- Maçon
- Magasin d'outillage
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Manfield Way, PL25 3HQ, St Austell, Cornwall, Royaume-Uni
- 01726 793279
4,8
Excellent
348 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and easy to order on line,quick…
Quick and easy to order on line,quick confirmation of order and next day free delivery Excellent
8 décembre 2022
Réponse de Bradfords - St Austell BBS
Good Afternoon Mr Newquay
I am happy to hear that you found ordering online easy to navigate and where happy with the next day delivery service received from our St Austell Branch.
Wishing you a Happy Christmas and New Year,
We hope to see you again soon
Kind Regards,
Katie
Réponse de Bradfords - St Austell BBS
Good Afternoon Mr Forshaw
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a very efficient service from our St Austell branch,
We hope to see you again soon.
Kind Regards,
Katie
prompt delivery
21 novembre 2022
Réponse de Bradfords - St Austell BBS
Hi Martin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Excellent company to do business with
Excellent company to do business with, unbeatable service from start to finish, all staff extremely helpful and polite with great knowledge, fast free delivery and kept me informed at all times.
18 novembre 2022
Réponse de Bradfords - St Austell BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
First online order
I've been trading with Bradfords Merchants for years and this was the first online order placed (mainly as they were offering a 10% discount). But I have to say it was faultless, easy to navigate and use the website, discount applied as expected and payment made, delivery within 2 days.
Had advance warning of the delivery on the 2nd day with anticipated delivery window, it arrived in that timeframe and the driver couldn't have been more helpful, no fuss or rush, great service, (actually better than trying to find yard staff to help you load).
18 octobre 2022
Réponse de Bradfords - St Austell BBS
Good Morning
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience placing your order with us online and that you received a brilliant service from our St Austell branch from start to finish,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
an excellent service ordered on…
an excellent service ordered on Wednesday. Phoned me next morning re delivery Got up following morning to find delivery in the drive .Cant ask for better. always found their team to be brilliant
13 octobre 2022
Réponse de Bradfords - St Austell BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Réponse de Bradfords - St Austell BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Réponse de Bradfords - St Austell BBS
Hi Tracey,
Thank you for taking the time to leave us a review.
Kind Regards,
Lorna
Respectful and helpful service
Only purchased two lengths of timber - ordered online which was very easy and then collected from St Austell store. Staff there were so helpful and friendly. This made me want to order items and return more often. This is particularly important as I am a woman and often building stores can be quite chauvinistic. I was treated equally and with respect and felt very comfortable shopping in this store.
22 septembre 2022
Réponse de Bradfords - St Austell BBS
Good afternoon
Thank you for taking the time to leave us a review.
I am so glad you enjoyed your customer service, we do strive for that.
We will see you again soon,
Thank you,
Joe.
Always flexible and helpful
I've ordered lots of stuff for a newbuild and the St Austell branch has always been super helpful about organising deliveries taking into account the narrow driveway and timings for when they will arrive.
Delivery drivers have been prompt, polite and helped offload, and James at the branch even remembers about small lorry without me asking!
13 septembre 2022
Réponse de Bradfords - St Austell BBS
Good Afternoon Neil
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and organised service from our St Austell branch and that Delivery's have been prompt and the drivers polite and helpful.
Your Feedback will be passed on to all involved with your orders,
We hope to see you again soon.
Kind Regards,
Katie
Great service very helpful and friendly…
Great service very helpful and friendly staff
4 septembre 2022
Réponse de Bradfords - St Austell BBS
Good Evening Philip
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a great and friendly helpful service from the the St Austell branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great delivery
20 août 2022
Réponse de Bradfords - St Austell BBS
Hi Roy,
Thank you for taking the time to leave us a review.
Kind Regards,
Lorna
Click, find it yourself and wait longer than a regular customer
No notification that click and collect was ready, but when called told it had been picked and was ready to collect.
However, when we arrived we had to go and get the product from where it was usually kept (not picked) and then we had to wait for click and collect paperwork to be processed which took longer than if we just came in found the item and bought it normally.
12 août 2022
Réponse de Bradfords - St Austell BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a poor experience with us due to not being contact when your order was ready and collection taking longer than expected.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Réponse de Bradfords - St Austell BBS
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and that your order was delivered in a timely manner, your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Dropped in on the St Austell Branch…
Dropped in on the St Austell Branch yesterday looking for a particular product to match up too as my usually go to merchant (literally adjacent to where your too ) had'nt got what i required. im glad i did as not only did you stock exactly what i required but the guys in the yard in particularly Louis were so helpful and friendly. His product knowledge was spot on and was also able to assist and offer advice as to other queries i had about relevant up coming requirements. Needless too say i'll be making Bradfords my first port of call in Future... such a refreshing change to receive such great customer service Thanks Louis.
6 août 2022
Avis spontané
Réponse de Bradfords - St Austell BBS
Hi Mike
Thank you for taking the time to leave us a review.
I will pass your comments to the branch and Louis and I am sure it will make their day.
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service
20mm gravel 1 bag delivered to my front yard to top up parking surface. Very efficient, placed the bag exactly where it was needed and without too much disruption to traffic flow. Excellent service.
1 août 2022
Réponse de Bradfords - St Austell BBS
Good Evening Carl
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, and received a very efficient delivery service, this will be passed on to all involved in the branch!
We hope to see you again soon.
Kind Regards,
Katie
Excellent customer service and very…
Excellent customer service and very polite delivery driver
20 juillet 2022
Réponse de Bradfords - St Austell BBS
Hi Bryan,
Thank you for taking the time to leave us a review.
We will pass on your thanks to your delivery driver.
Lorna
The slabs that I ordered arrived…
The slabs that I ordered arrived promptly and were exactly what I needed to repair the pathway across the front garden. Many thanks.
17 juillet 2022
Réponse de Bradfords - St Austell BBS
Good Evening Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and you are happy with your pathway repair.
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - St Austell BBS
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great building supplies company
Great building supplies company. Everything you need and pleasant people to deal with. Even have small vehicle for difficult access deliveries.
13 juillet 2022
Réponse de Bradfords - St Austell BBS
Hi Kenneth,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.