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Lisez les avis des autres

Noté 1 sur 5 étoiles

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscrip... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really usi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Most productivity apps rely on toxic gamification, but Brain.fm takes a highly intentional approach. The offline downloads can be a bit slow to sync, but the core audio functional acts as perfect cogn... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Edited: The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often. The free trial ended before I cancelled, but t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Électronique & technologie

Écrit par l'entreprise

Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 1 sur 5 étoiles

Non-compliant renewal practices

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscription renewal.

No "your subscription is about to be renewed," and not even a confirmation receipt when you're being charged. Be very mindful about giving your credit card details.

To their team, I suggest starting to read about subscription rules on the FTC's website.

8 mai 2026
Avis spontané
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Réponse de Brain.fm

Thanks for being with us over a year 💜 We hear you on the renewal notifications, and this is the kind of input that helps us improve. We'd really like to make this right for you personally, please send us an email at support@brain.fm so we can take a closer look at your account and follow up directly.

Noté 5 sur 5 étoiles

Not a scam!

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really using it, so I requested a refund within the 60-day free trial period and was successfully refunded. My interactions with customer service were courteous, everything worked smoothly—in short, I don’t think it’s a scam! As for whether it’s just AI-generated music, I can’t say for sure, but I haven’t found a better free alternative (on YouTube or Spotify).

1 avril 2026
Avis spontané
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Réponse de Brain.fm

Hi! Thank you so much for taking the time to share such a thoughtful and balanced review. 💜

We're really glad your experience with the app, the music, and our support team was a positive one, and that the refund process worked smoothly when you needed it. That's exactly the kind of experience we strive to give every user, whether they end up staying with us or not.

We also appreciate you being open about what worked and what didn't. Honest reviews like yours genuinely help others make informed decisions, and they help us keep improving. If you ever decide to come back and give it another go, we'd love to have you. Wishing you all the best! 🎧

Noté 1 sur 5 étoiles

Please reply

Please reply

you are asking for credit card details and then claiming its for a "Smooth transition" when you know exactly what you are doing, this platform is evil, whoever is responding to the reviews is lying to the people who are upset with the trial

2 mai 2026
Avis spontané
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Réponse de Brain.fm

Hi Tobias, thank you for taking the time to share this, and we're truly sorry that your experience left you feeling this way. That's never the impression we want anyone to walk away with. 💜

We take concerns about our trial and billing process seriously, and we want to make sure your specific situation is looked into properly. Please reach out to us at support@brain.fm with the email associated with your account, and our team will personally review what happened and help make things right.

We genuinely appreciate honest feedback, it's how we improve.

Noté 4 sur 5 étoiles

Most productivity apps rely on toxic…

Most productivity apps rely on toxic gamification, but Brain.fm takes a highly intentional approach. The offline downloads can be a bit slow to sync, but the core audio functional acts as perfect cognitive scaffolding for deep work. There are zero dark patterns or push notifications trying to hijack your bandwidth. A masterclass in ethical tech that actively protects your attention.

29 avril 2026
Avis spontané
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Réponse de Brain.fm

This genuinely means so much, thank you for putting it into words so beautifully! 💜 You've captured exactly what we're trying to build. We hear you on the offline sync hiccups too, the team is always working to improve that. Grateful to have you with us!

Noté 1 sur 5 étoiles

Deceptive "Dark Patterns" – Not a "Commitment-Free" Trial

Brain.fm uses classic "Dark Patterns" to mislead users. They advertise a "No commitment trial," bait you into providing your email address, and only after they have your data, they demand credit card information "in case you decide to continue."

This is a textbook lack of good faith. If a trial requires a credit card, it is NOT commitment-free—it's an opt-out trap designed to profit from people who forget to cancel. Despite numerous complaints about this exact tactic, they refuse to change.

A company that claims to help with focus shouldn’t rely on cheap psychological manipulation to get paid. I feel deceived. Avoid giving them your data.

25 avril 2026
Avis spontané
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Réponse de Brain.fm

Thank you for sharing this feedback, we genuinely hear your frustration, and we're sorry the trial experience felt misleading. That's never our intent. We require a card so the trial can transition smoothly for users who choose to continue, and cancellation is always available before any charge. We'd love the chance to make this right, please reach out to support@brain.fm so we can look into your account directly. 💜

Noté 3 sur 5 étoiles

Music didn't quite hit the spot

Edited:
The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often.

The free trial ended before I cancelled, but they were helpful and sorted a refund of fees. I was worried they wouldn't, but all nice and easy. Top marks for customer service.

20 avril 2026
Avis spontané
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Réponse de Brain.fm

This isn't the experience we want for anyone and we completely understand why that feels off. It looks like you've already reached out to our support team, and we want to make sure this gets resolved quickly for you. If you haven't heard back yet, please don't hesitate to follow up! We appreciate your patience!

Noté 1 sur 5 étoiles

f8(k this website asking for credit…

f*(k this website asking for credit card details, like first show me the program. report to police!!!

19 avril 2026
Avis spontané
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Réponse de Brain.fm

Sorry for the frustration! We offer a free trial so you can try Brain.fm before committing, which is why payment details are requested upfront, you won't be charged during the trial. If you'd like to learn more, feel free to reach out at support@brain.fm.

Noté 1 sur 5 étoiles

Dishonest advertising

Dishonest advertising. Free. Free.Free. give us your details. Not free. Bad behaviour by them in my view. Very misleading.

27 mars 2026
Avis spontané
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Réponse de Brain.fm

Sorry it felt misleading. We offer a free trial that requires payment details upfront, but you won't be charged if you cancel in time. We hear you, and we'll keep working to make this clearer. Feel free to reach out at support@brain.fm with any questions.

Noté 4 sur 5 étoiles

I have had no negative experience with…

I have had no negative experience with Brain FM.
Overall I think it has helped me focus easier and better, but I wouldn't say it's been a dramatic change. Nevertheless, it has helped.

23 mars 2026
Avis spontané
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Réponse de Brain.fm

Thanks so much for sharing! 💜 Even small boosts in focus add up over time, and we're glad Brain.fm has been part of that for you. Appreciate you being with us!

Noté 1 sur 5 étoiles

Ai Slop generated music

Ai Slop generated music, each song sounds like worse noncopyrighted music that sounds like its playing on a cheap Bluetooth speaker through spinning fan blades.
Maybe if someone has ADHD this would help I don't really know but there is better music out there for studying. Their company has some pretty huge promises when you join but it's a little disappointing to be honest

17 mars 2026
Avis spontané
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Réponse de Brain.fm

Sorry it didn't hit the mark for you. Our music is designed with neuroscience to support focus, but we know sound preference is personal and it's not for every brain. If you'd like to share more, feel free to email support@brain.fm. 💜

Noté 4 sur 5 étoiles

Solid in its job, but needs something extra

Honestly, brain.fm does well in doing its job. They give you a 3-day free trial without needing your payment details for once. There could be more features, though, like playlists or combining Deep Work and Rain Mix (or something like that). It's still 100% worth it, though.

12 décembre 2025
Avis spontané
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Réponse de Brain.fm

Thanks so much for the kind words and the thoughtful feedback! 😊 We're really glad Brain.fm is doing the job for you. We love the idea of playlists and mixing different modes together! That's great input, and we'll definitely pass it along to our product team. We're always working on ways to make the experience even better, so stay tuned! If you ever have more ideas, feel free to share them at support@brain.fm. We appreciate you! 💜

Noté 1 sur 5 étoiles

Predatory billing practises for ADHDers

The app offers a free 7-Day trial followed by monthly recurring fees. You cannot sign up for the free trial without providing your payment details. The app is designed for people with ADHD. People with ADHD are notoriously impulsive and forgetful, and avoid small administrative tasks. This billing practise is therefore prime to take advantage of people with ADHD who will be more likely to sign up, forget about it and end up paying months of fees for something they don't use, experiencing that avoidance/ paralysis against cancelling it. Brain FM could fix this by making the free trial available without inserting your payment details. They won't do this of course, because they would be losing out on money from the people I have described. They'll give some spiel about this being a normal payment method, no doubt. But they have a higher responsibility to think about their payment practises, given the vulnerabilities of the people that they are exclusively marketing this app for.

10 mars 2026
Avis spontané
Logo de Brain.fm

Réponse de Brain.fm

We hear you, and we appreciate you sharing this perspective — it's clear you care about the well-being of the ADHD community, and so do we. That's something we take seriously.

We want to be transparent: we do send reminder notifications before any trial ends to give users a heads-up, and we work to keep the cancellation process as simple as possible. We understand that even with those steps, there's always room to do better, especially for the users we're here to support.

Your feedback is the kind of insight that helps us improve, and we'll make sure it reaches the right people on our team. If you ever need any help with your account or have more thoughts to share, please don't hesitate to reach out to us at support@brain.fm. We're listening. 💜

Noté 5 sur 5 étoiles

This app has literally tripled my…

This app has literally tripled my productivity and focus over the past two years. Once I put it on, I feel immediately dialed in. I’ve tried other music, but the effect Brain.fm has on my focus is unmatched. It would be even better if you added more electronic tracks!

6 mars 2026
Avis spontané
Logo de Brain.fm

Réponse de Brain.fm

Thank you so much for sharing this! We're thrilled to hear that Brain.fm has made such a big difference in your productivity and focus over the past two years. That really means a lot to us. And we love the suggestion about more electronic tracks! We'll definitely pass that along to our team. Thanks for being part of the Brain.fm community! 😊

Noté 1 sur 5 étoiles

"Free trial" = SCAM!

Any service that says 'free trial' but also makes you have to input your credit card details is a scam. Why not let people see if this program will work for them before they commit? Looking at the other reviews here, definitely looks like they make it as hard as possible for us all to cancel so that way we still get charged. Taking advantage over those diagnosed with ADHD is wrong and will never contemplate using this "service" again.

Edit: Their response below is pathetic. No mention of how they are stealing money from people, just a generic, AI written message to try and 'act' like they give a crap, which if you read the other reviews on here, you'll know they don't. DO NOT FALL FOR THIS SCAM, AVOID AT ALL COSTS!

5 mars 2026
Avis spontané
Logo de Brain.fm

Réponse de Brain.fm

We're sorry to hear about your experience, and we understand how frustrating that must feel. We never want anyone to feel taken advantage of, and your feedback is something we take to heart. Our goal is to make focus support accessible, and we're always working to improve the experience for our users. If there's anything we can help with regarding your account, please don't hesitate to reach out to us at support@brain.fm. We'd love the chance to make things right.

Noté 1 sur 5 étoiles

Trial Cancelled, Still Charged

I signed up for the free trial of Brain.fm and cancelled it on the very first day to avoid any charges. Despite this, I was charged the full annual fee of $99 one day before the trial period was supposed to end.

Even more concerning, my account status was changed from “trial cancelled” to “yearly membership” without my consent. This is completely unacceptable.

I contacted Brain.fm about this issue but have not received any response. Charging customers after they have clearly cancelled a trial, and then changing the account details, seriously undermines trust.

Based on my experience, I cannot recommend this service and strongly advise others to be very cautious before signing up.

16 février 2026
Avis spontané
Logo de Brain.fm

Réponse de Brain.fm

We're really sorry to hear about this experience. Being charged after cancelling your trial is understandably frustrating, and we completely understand your concern. This is something we want to look into right away. Please reach out to us at support@brain.fm with your account details so our team can review what happened and work to resolve it for you as quickly as possible. We appreciate you bringing this to our attention.

Noté 1 sur 5 étoiles

Unethical Billing Practices

My experience with Brain.fm has raised serious concerns about its billing practices.

I cancelled my free trial at the very beginning of the trial period specifically to avoid being charged. Despite this timely cancellation, my card was billed — and notably, the charge was processed while there were still three full days remaining in the stated trial window. I attempted to contact the company again and only received generic responses of "we'll be in touch in 2 business days." With today being Saturday, they might not respond until at least Tuesday - which is now past the end of the 3-days remaining on the trial. Even though I requested the cancellation weeks ago, they didn't complete the initial request and by the time they respond, can claim the charge is valid.

A “free trial” carries a clear and reasonable expectation: if a consumer cancels within the trial period, no charge should occur. Processing a payment after cancellation, and before the trial has even concluded, is inconsistent with that expectation and calls into question the transparency and reliability of the company’s subscription management system.

From a consumer protection standpoint, subscription services have a responsibility to ensure that cancellation mechanisms are clear, effective, and honored without penalty. When a customer takes documented steps to cancel within the trial period, any subsequent charge undermines trust and may conflict with fair billing standards that are designed to protect consumers from precisely this type of situation.

Consumers should not have to monitor their accounts defensively after complying with cancellation procedures. The obligation rests with the company to implement accurate billing controls and to honor its own stated trial terms.

Based on this experience, I would urge prospective customers to exercise caution and carefully document any cancellation communications.

14 février 2026
Avis spontané
Logo de Brain.fm

Réponse de Brain.fm

We understand your frustration, and we take billing concerns very seriously. This is not the experience we want anyone to have with us. We sincerely apologize for the inconvenience and confusion around your cancellation. Please reach out to us directly at support@brain.fm so our team can review your account and resolve this as quickly as possible. Your feedback is important to us, and we want to make this right.

Noté 1 sur 5 étoiles

Why is it so easy to sign up but so…

Why is it so easy to sign up but so hard to cancel?

There is no button to cancel why?
I have tried the service, didn't like it. Searched for the cancel button. Its not displayed anywhere??? Only option is to contact support via email, waste my time...

The advertisement got me interested but the poor business practice left me hating.

"Cancel your subscription at anytime" but T&Cs says cancellation requests are processed in 2 business days. Very misleading. Guess I can't cancel NOW and have to wait 2 business days

subscribed via webapp

13 février 2026
Avis spontané
Logo de Brain.fm

Réponse de Brain.fm

We hear you, and we're sorry for the frustration. We appreciate you sharing this, and we'll make sure your feedback reaches the right team. If you still need help with your cancellation, please reach out to us at support@brain.fm and we'll get it taken care of as quickly as possible.

Noté 1 sur 5 étoiles

I cancelled my trial and still got charged

I cancelled my trial subscription two days before it was due and still got charged for the yearly subscription.

5 février 2026
Avis spontané
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Réponse de Brain.fm

We're really sorry to hear about that. That's definitely not the experience we want for you. We'd love to look into this and get it sorted out. Could you please reach out to us at support@brain.fm with your account details? Our team will take care of it right away!

Noté 5 sur 5 étoiles

Helps with focus and relaxtion

I've been using brain.fm fairly consistently for around 18 months - particularly on the days I really struggle with focus. I find myself just aimlessly 'achieving' tasks that have absolutely nothing to do with the productive work I need to be doing while sitting at my desk, then I remember to launch brain.fm. I notice a difference within around 5mins. It helps me lock in to the task I'm wanting to do, rather than mundane things that simply give me a dopamine hit. I've tried it for relaxation a couple of times - if you find the right music, it can really help. It helped massively the first time, and the second time not as much (but I noticed I wasn't vibing with the music / had some distractions that time as well). I recently reached out to support for help with something and they came back super promptly and resolved my issues. Great service!

30 janvier 2026
Avis spontané
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Réponse de Brain.fm

Thanks so much for this! Love hearing that Brain.fm helps you snap out of those "dopamine hit" tasks and actually lock in—18 months strong! For relaxation, it can take a bit of experimenting to find the tracks that click for you. And we'll definitely pass the love to our support team! 💙

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