I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscrip... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscrip... Voir plus
L'entreprise a répondu
I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really usi... Voir plus
L'entreprise a répondu
Most productivity apps rely on toxic gamification, but Brain.fm takes a highly intentional approach. The offline downloads can be a bit slow to sync, but the core audio functional acts as perfect cogn... Voir plus
L'entreprise a répondu
Edited: The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often. The free trial ended before I cancelled, but t... Voir plus
L'entreprise a répondu
Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.
Chicago, Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Continuous problem with the subscription. Payed a yearly subscription and lost the access after 3 days, due to "subscription ended".

Réponse de Brain.fm
Me encanta, igual que otras aplicaciones pero con un precio muy descontado. La interface es simple pero muy muy buena y efectiva, la uso para dormir y trabajar

Réponse de Brain.fm
I was considering giving it a go but they wanted credit card details a little prematurely ... Big red flag so I didn't continue. Now they spam me with emails (every few days) from which I there is no way to unsubscribe.

Réponse de Brain.fm
The typical free trial where you have to provide payment details. If your product is so good, give me the trial without strings... I clicked on the how to cancel link, maybe the answer was in there, but in a sea of other stuff. Stand by your product! I didn't bother trying it for the reason above.
Update - After declining, I did get a free trial, they could have offered this first.

Réponse de Brain.fm
musics works, first year may be. than it just stops sort of. they did not updated their music for long period. have to go to youtube.
would be 4 starts, but.
scam subscription policies force overpay.
music was not updated during my time - so why subscription for set of static files?

Réponse de Brain.fm
It makes me as a copywriter and marketer get into flow and focus much faster. I can type many hours without realizing it. They also give you new sounds and songs every now and then (it shows as "new" next to the song). I really like the range of music and it is not very costly when you subscribe to the yearly option.
Definitely recommend. I realize they might be scummy/scammy during the free subscription, but that doesnt really scare me off. I love the concept and feel like they do their best for their customers :-)

Réponse de Brain.fm
- PRODUCT: The music works well, both for focus and sleeping. Once you listen to it, you sort of get it, it is more than just listening to lo-fi. It has the right speed and amount of complexity for your brain.
The app is a bit slow, but it doesn't really affect the listening.
- COMPANY: Like others have said, they charged me for a year without a reminder. They explicitly say during sign-up not to worry about entering your card details, because they will remind you before your trial ends. And they don't do it. I was actually going to subscribe, but that scares me away. They have refunded me right away after requesting it, but to me that just means they didn't manage to trick me.
If you search for them on reddit, you can also clearly see that they have bots shilling for them. ChatGPT accounts whose only purpose is to praise BrainFM.
These are scummy company decisions for what would otherwise be a good product.
No renewal reminders sent. Support refuse to refund even after a few minutes of unpredicted renewal. Really bad experience with customer service. Hopefully my $50 won't make them happy.
Be careful, and cancel auto renewal on the first day of your plan. Brain.fm are renewing plans without sending a mere reminder before (which is yet a broadly enforced market practice in the industry). And then, they refuse to cancel accidental renewals.
That’s the exact definition of a scam.
Been a customer for years. Love the product. And great to see a steady stream of feature releases.
This is scam. I can't cancel my subscription. I click and click and nothing happens. I can't delete the account, cause my sub is active. And they're trying to charge again and again. Fortunately I've already reported them as scammers to my bank.
Very nice product and great customer service.
They responded to my request very fast, and gave me an update as well on what I requested!
Very useful, I use it mainly for meditation and focus. Have used it for years.
Great responsiveness in customer service. Great product.
Great, great, great! I've been listening to Brain.Fm for about 10 months now and I could not be happier.
I think this is my first review ever on TrustPilot. I cared about writing it because they fully deserved it.
I'm a copywriter and Brain.Fm has seriously helped me stay focused while working.
Nonetheless, the better, longer focus was a big plus to my strategic and creative output :)
Thank you.
Do not trust this company! I'vep ut my card and it says membership expired. I contact the support, tell them abotu it and they say I have activated the free trial. Well good for them, they know how to read their backend on charges. However on the front end my account says subscription expired. They are wasting my time and now they ask about my 4 digits number to cancel my membership. They do everything not to cancel your subscription.
I adore this. I have always struggled with focus and anxiety about getting things done. It really helped me achieve my PhD, and now it helps me write books for a living. I have absolutely no idea how it works, but it does. It's also helped get rid of headaches in the past too. Well worth the money.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.