Brian Gavin Diamonds Avis 

1 896
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had never heard of Brian Gavin Diamonds, but was routed to the website after looking up a specific GIA report number for a stone I found on another website. I worked with Emily to purchase that diam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really appreciated the level of detail that was provided within the online shopping experience. Customer support was very friendly and quick to follow up on everything. The rings arrived a few wee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can’t say enough about the Brian Gavin team. 8 years ago they crafted my wife’s engagement ring - more a work of art than jewelry on which she received countless compliments. Flash forward to two m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife is absolutely thrilled with her diamond studs from Brian Gavin. The cut quality is outstanding—tons of sparkle in every lighting situation. The handcrafted martini settings are clean, elegan... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Diamantaire
  5. Fabricant de bijoux
  6. Joaillier

Écrit par l'entreprise

Brian Gavin Diamond’s inventory ranges from the excellent to the most precisely cut diamonds in the world and we have an extensive collection of original and custom jewelry designs. In all cases we assure the best value for your money. Brian Gavin (Brian the Cutter) is a leading authority in the world of diamond cutting and jewelry design, and is committed to providing diamond buyers with an enriching, life-changing experience.

Écrit par l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 896)

75 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

In memory of Criscilla

The whole ordering process was easy, and great communication about my ring during the process for it to be made. It’s beautiful. Bent not Broken by Criscilla!

17 décembre 2025
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Réponse de Brian Gavin Diamonds

Thank you for this wonderful review and for your ring purchase in honor of Criscilla. We will all miss her.

Noté 5 sur 5 étoiles

Best diamond

Best diamond, tell friends and family about Brian Gavin is the most reliable and trustworthy diamond place to buy and the customer service teams are very helpful and respond quickly.

26 novembre 2025
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Réponse de Brian Gavin Diamonds

Thank you for this wonderful review, Lina. We appreciate your loyalty and repeat business!

Noté 5 sur 5 étoiles

Customer for life

This is the second time I’ve shopped with Brian Gavin. The first time was ten years ago when I was planning to propose to my wife. Katie at BG helped me then and that engagement ring is the most spectacular piece of jewelry I’ve seen still today. This time Katie helped me again(!), reaching out immediately when she saw I had started looking at jewelry for Christmas/ten-year anniversary. She worked quickly to find something that would work for me. She arranged everything and got a pair of beautiful diamond earrings to me quickly and safely. I cannot say enough about the customer service and quality at Brian Gavin, and I will be a customer for life I have no doubt.

12 décembre 2025
Avis spontané
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Réponse de Brian Gavin Diamonds

Chris, thank you for this wonderful review. It is very special that you returned to BGD to make your 10th anniversary gift purchase with us. We are so pleased that you were happy with the magnificent diamond earrings and with Katie's excellent service. Looking forward to working with you again soon.

Noté 5 sur 5 étoiles

Katie

Katie H

Katie has helped me with 3 or 4 orders now, literally the best customer service EVER. I dont know much about diamonds other then my wife likes them and Katie really makes things extremely easy for me! and my wife is happy every time! The quality/customer service/shipping/price all amazing, this is the only place I will ever buy diamonds!!

PS. The BGBlack Line of diamonds is absolutely insane, it even comes with a microscope to get a close look

9 décembre 2025
Avis spontané
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Réponse de Brian Gavin Diamonds

Keith, thank you for this great review. We are so pleased that your wife loves our diamonds. We love working with you to create her beautiful diamond jewelry and look forward to working with you again soon.

Noté 5 sur 5 étoiles

Absolutely the best!

I found Brian Gavin Diamonds while doing research into the best quality LG diamonds in the U.S. market. I had very specific ideas about the size and shape of the diamond I wanted, and both Lesley and Katie displayed utmost patience in working with me to find the right stone.

I was originally planning to have a local jeweler create the finished ring, but I enjoyed working with Lesley so much that I decided to have Brian make it. Once again, both Lesley and Brian extended utmost service and patience as we narrowed down the design, the side stones, the hand engraving and every single detail of this one-of-a-kind ring. Or, "piece" as Lesley calls it.

And that's what it is. A piece of fine art made just for me. The gorgeous custom packaging will surely make your beloved (or yourself ;) gasp with delight when it arrives, as I did.

I'm just delighted with my ring and can't recommend Brian Gavin and his team enough.

3 décembre 2025
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Réponse de Brian Gavin Diamonds

Cheri, it was an absolute pleasure to bring your creative vision to fruition. Your ring is a true masterpiece and we know that you are going to enjoy wearing it. Thank you for trusting us with this very special purchase.

Noté 5 sur 5 étoiles

Very good 👍🏻

Very happy with the service I received. Shopping was blazing fast and the stone was beautiful!

19 novembre 2025
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Réponse de Brian Gavin Diamonds

Thank you for this great review and for trusting us with your special diamond purchase.

Noté 5 sur 5 étoiles

Extremely impressed

I met with Brian in person to review diamonds and I couldn’t be more impressed with his in house collection. They were extremely helpful throughout the entire process and crafted the ring exactly to my requested specs. I’ll be referring everyone I know to BG.

1 décembre 2025
Avis spontané
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Réponse de Brian Gavin Diamonds

Colton, thank you for this wonderful review. We are so pleased that you were able to come in and meet with Brian Gavin to see our diamonds in person and that you were so happy with the finished ring. We look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Would recommend to anyone.

Process was very smooth from beginning to end. Employees was very helpful and kept me informed of any updates. Finished product is amazing.

25 novembre 2025
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Réponse de Brian Gavin Diamonds

Billy, thank you for this wonderful review. We are pleased that you enjoyed the whole process and are so happy with the finished product. Looking forward to working with you again soon.

Noté 5 sur 5 étoiles

Fantastic tennis bracelet

Brian Gavin Diamonds provided excellent service. The entire process, from start to finish, went very smoothly, with great communication. I'm very pleased with the experience and will definitely be returning for my next project. Thank you!

30 octobre 2025
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Réponse de Brian Gavin Diamonds

Ping, thank you for this wonderful review. We love working with you to create your beautiful diamond jewelry and look forward to working with you again soon.

Noté 5 sur 5 étoiles
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Réponse de Brian Gavin Diamonds

Thank you for trusting us with your diamond and jewelery purchases over the past 10 years! It is always a pleasure to work with you.

Noté 5 sur 5 étoiles

Genuine one on one support.

The one on one support with a human, Katie Homuth, as a posed to working through computer recordings. From conversation I was convinced of legitimacy of company and quality of the product. I have told my friends about you, and will take pride in describing to my now, fiancé, where her diamond came from.

Thank you.

22 octobre 2025
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Réponse de Brian Gavin Diamonds

Brent, thank you for this wonderful review. We are so pleased that you enjoyed working with Katie and that you are so impressed with your diamond. Referral business is the highest compliment and we look forward to working with your friends and with you again soon.

Noté 5 sur 5 étoiles

Happy customer

I am very happy with the service and the quality of the product

23 octobre 2025
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Réponse de Brian Gavin Diamonds

Marija, it was a pleasure to work with you and we are so pleased that you were happy with both the service and the finished product. We hope to work with you again soon.

Noté 5 sur 5 étoiles

Earrings in time for a birthday!

Earrings in time for a birthday!
I am very happy with the service from the Brian Gavin team. I ordered a pair of earrings only 1 week before my wife's birthday, and the team did a great job ensuring it arrived on time. My wife has received nothing but compliments on her new earrings!

While the Brian Gavin website may seem a little outdated, the customer experience felt personal and authentic to me. I could call and email, and a real person would pick up on the other end!

16 septembre 2025
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Réponse de Brian Gavin Diamonds

Harrison, thanks for the great review and for the constructive feedback. We are so pleased that we were able to get your wife's earrings out in time and look forward to working with you again soon.

Noté 5 sur 5 étoiles

Stunning pieces

Thank you for such stunning pieces! The customer service was phenomenal and the pieces are breath taking! Well above and beyond my expectations.

1 octobre 2025
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Réponse de Brian Gavin Diamonds

Tara, thank you for trusting us to create your magnificent jewelry for you. We are so pleased that you enjoyed the process and the customer service too! We look forward to working with you again in the future.

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