Check your policy certificates. I got fined for going to an MOT because the times on the policy differ to the quote. Even their past policy history page doesn't match the certifcates. Ghost brokin... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It’s not always I do reviews on stuff like this, But I must say I’ve used this app quiet often and to say The service is Excellent… really good easy to use app ! 100% Top ratings from Me 👍
L'entreprise a répondu
Good quick customer service when checking if car had to be insured by current owner, on test run. Easy to take policy out on line and price seemed cheap enough, bit that I compared! 🙄😃
L'entreprise a répondu
Had a disastrous situation by my mistake of clicking a box, spoke to one before who said computer says no… Started the chat again, fortunately being put through to an absolute gem of ability ‘Millie’... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Briefly is a fast, flexible motor insurance provider offering temporary car and van cover from 1 hour up to 28 days. As part of the Acorn Group, we specialise in short-term insurance products that help drivers get on the road quickly and confidently. Whether you need cover for borrowing a vehicle, test driving, or driving a newly purchased car, our streamlined platform makes it easy to purchase insurance online in minutes. We also offer impound insurance policies, helping drivers meet legal requirements and retrieve seized vehicles without delay. Our mobile-friendly quote journey is designed for speed and simplicity, with insurance documents available immediately and clear, transparent terms. We focus on delivering a hassle-free experience with flexible cover options tailored to your needs. At Briefly Cover, we’re committed to making temporary motor insurance straightforward, affordable, and customer-focused. With responsive support and a user-first approach, we help drivers get insured quickly and safely. Whether you need insurance for a few hours, a weekend, or nearly a month, Briefly is your trusted solution for short-term motor insurance in the UK.
Coordonnées de contact
Royaume-Uni
- brieflycover.co.uk
4,5
Excellent
199 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sick of annual and used this so…
Sick of annual and used this so convenient just put driving licence number in purchase fair price too and your away
25 novembre 2025
Avis spontané
Réponse de Briefly
Hi Andrew - we're pleased that Briefly works for your needs! Thanks for the positive review.
Briefly team
1st time
First time I have ever needed cover for such a short period very easy to use
4 novembre 2025
Avis spontané
Réponse de Briefly
Hi allisonjoe - thanks for taking the time to leave a review and for your positive feedback,
Briefly
Avoid at all cost
The app changed the value of my car from 3000 to 300 yet they continued to sell me fully comp insurance with a 500 excess then tried to blame me when I complained. This is still ongoing
20 octobre 2025
Avis spontané
Réponse de Briefly
Hi Abdy - sorry this has been frustrating.
Our system is set-up so that we don't quote if the vehicle value is less than the excess - so this situation shouldn't arise.
We'll reach out and try and get this resolved for you.
Briefly
Older but careful
Easy to access, catering for the older more careful driver. All worked out well.
11 novembre 2025
Avis spontané
Réponse de Briefly
Hi Mr Cook - Thanks very much for your positive review. We're glad we met your needs.
Best regards,
Briefly
You guys are very expensive
You guys are very expensive, even though my car was in great condition and bought from dealership, I told customer care if I can get any discount and I was ready to share pics of car but not luck. And ended up buying high value insurance, you guys should improve service for customers whose car in great condition.
27 septembre 2025
Avis spontané
Réponse de Briefly
Hi Rais,
We only sell via the briefly website. We provide you with an insurance quote based on the information you give in the sales journey. Our customer service team can help with any issues or problems but do not provide discounts or sales.
Sorry we couldn't provide you with a price that was acceptable.
All the best,
Briefly team
Very cheap insurance that I required…
Very cheap insurance that I required for a few days.
24 novembre 2025
Avis spontané
Réponse de Briefly
Hi Russell,
Thank you very much for your positive review - much appreciated!
Briefly team
My car has been written off in flood
My car has been written off in flood. It took approximately 10 mins to complete the information and obtain insurance. able to drive immediately.
The site is easy to navigate.
I would recommend this company, and wouldn't hesitate in using them again should the need arise.
19 novembre 2025
Avis spontané
Réponse de Briefly
Good morning Jennifer,
Really sorry to hear that your car was written off in a flood. Given the circumstances we are extra pleased that Briefly was able to get cover sorted for you quickly and easily! Thanks for the 5 ⭐️ review!
The Briefly Team
Réponse de Briefly
Good Morning Sergio,
Thanks for your 5 ⭐️ review, we are happy you were pleased with the price!
Have a great day!
The Briefly Team
Cheap temporary van insurance
Very easy to use and cheap ,great service!
7 novembre 2025
Avis spontané
Réponse de Briefly
Good Morning
Thanks for your excellent feedback and 5 ⭐️ review!
Have a great day!
The Briefly Team
Quickly reassured…
Took out a short term policy and the morning after I convinced myself that I had misinterpreted the question regarding traffic offences so used the web chat to see if I could amend my policy. Spoke with Millie who checked everything and reassured me that all was good and my original understanding was correct. So I was safe to use the car. Mille was very helpful and clear in her replies. Nice to communicate with a human rather than a bot.
6 novembre 2025
Avis spontané
Réponse de Briefly
Hello Mike,
Happy to hear Millie was able to assist you with your query. We will be sure to share the feedback with her!
Have a great day
The Briefly Team
Definitely worth using for future purposes!
After trying several insurance companies before I try this one, none of them has offered me temporary insurance because I have an old BMW, but Briefly has. The only one that offered me insurance for £103 for 4h only. However, I was really glad with the price and quick service with Briefly. Definitely to use for future purposes!
2 novembre 2025
Avis spontané
Réponse de Briefly
Hello Muhannad,
Happy to hear you were able to get covered with Briefly and that it was a quick process for you. Thanks for the 5 star review and we hope you will consider using Briefly again in the future.
Have a great day!
The Briefly Team
Very easy to use and cheaper than other…
Very easy to use and cheaper than other websites, highly recommended
29 octobre 2025
Avis spontané
Réponse de Briefly
Good Afternoon Julia,
Great to hear that you found Briefly easy to use and found our prices to be very competitive! A quick tip for the future - as an existing customer you can get an even quicker quote when using the Briefly Portal
Have a great day!
The Briefly Team
Great service
Great service - had to drive my elderly fathers car back home and this service made it possible.
Easy to use and good value
Highly recommend it
25 octobre 2025
Avis spontané
Réponse de Briefly
Good Morning Gordon,
We are glad to hear you found Briefly useful for your journey and were happy with the price!
Have a great day!
The Briefly Team
Simple to use
Simple to use . Very cheap . Love the fact you can insurance a vehicle for hours rather than a whole day. Really simple and easy .
26 septembre 2025
Avis spontané
Réponse de Briefly
Good Morning Kat,
We're happy to hear that you found Briefly easy to use, were satisfied with the price and appreciated the flexible policy lengths
Have a great day!
The Briefly Team
Very helpful online chat
I had problems with the online cancellation form but was able to do an online chat and the lovely lady went above and beyond for helping me
22 septembre 2025
Avis spontané
Réponse de Briefly
Good morning Becky,
We are sorry you encountered issues with the online cancellation form and are glad that a member of the team was able to assist you!
You'll be pleased to know that shortly it will be possible to complete a cancellation directly from the Briefly customer portal.
Have a great day!
The Briefly Team
Quick, easy and good quote
Quick and easy online process. Needed one day cover to move our son back to Uni. Quote received from Briefly was almost half of others we tried. No brainer 😁
11 septembre 2025
Avis spontané
Réponse de Briefly
Hi Mark,
Thank you for the 5* review! We are happy to hear you were pleased with the price and found the process easy! Hope the Uni move went without a hitch!
Have a good day!
The Briefly Team
Thanks veer good service
11 septembre 2025
Avis spontané
Réponse de Briefly
Hello Lakhdeep,
Thank you for your 5* review and excellent feedback!
Have a great day!
The Briefly Team
I wish I give no star but no option
I wish I give no star but no option. People should think before deal with.
30 août 2025
Avis spontané
Réponse de Briefly
Good Morning Asm,
Thank you for replying to the request to provide more information. We can see that you contacted us about cancelling an impound policy that you purchased. Unfortunately Impound policies are non refundable so we are unable to help on this matter. If you need any further assistance on anything else please reach out to the team.
Thank you,
The Briefly Team
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