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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything ran smoothly! Very helpful and kind, had back boiler removed new combi boiler installed loft insulation updated vents in window every room aswell as fans put in bathroom and kitchen. Cleane... Voir plus

Noté 5 sur 5 étoiles

Sukh and he's team arrived on time, did not STOP working from the time they arrived until finished!. Fitted a new boiler, bathroom extractor fan, reinstalled all my loft, put on thermostats on radia... Voir plus

Noté 5 sur 5 étoiles

I had a new Bosch boiler and new loft insulation down Saturday 2nd December. All workers were so professional and lovely , very good with my dog and my 14 year old. They were polite, very clean, har... Voir plus

Noté 1 sur 5 étoiles

Horrible company to deal with. Terrible customer service. Stay away from them. Had a boiler fitted. Atrocious experience. The engineer had no idea what he was doing and flooded my house because he did... Voir plus

À propos de l'entreprise

  1. Solutions et équipement énergétiques

Écrit par l'entreprise

British Energy is an installer of: Loft, External/internal Wall, Boilers Installation, Ventilation System, Electric Storage Heaters & Renewables. We proudly work with homeowners and private on a national basis *subject to availability and can do more than just install your home insulation or heating upgrade. Our expert team will advise, guide, and assist you from start to finish, even helping you access funding opportunities where appropriate. Get in touch today to find out more.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

203 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(203)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really good service by AJ

Really good service by AJ. Explained everything we needed to know and answered all the questions. Very friendly and professional!

4 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

ten out of ten.

ten out of ten.
guys came all the way from east london to bristol.they arrived before time,they took time to introduce themselves and talked me through the job.
before they started the work they gave me options for boiler relocate and waited patiently for me to decide location.
i was nervous beforehand but within an hour i was totally assured.
work wise-
they were very neat,very precise and very fast.they agreed to work on to late at night to completed the job.
after completion they sat down with me and went through the boiler operation and aftercare.
lastly their character was fantastic and i can’t recommend them highly enough.
great job guys and thanks

28 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Sukh and he's team arrived on time

Sukh and he's team arrived on time, did not STOP working from the time they arrived until finished!.
Fitted a new boiler, bathroom extractor fan, reinstalled all my loft, put on thermostats on radiators, and put on vents on my windows. Aboustley great Job guys and even took all old rubbish away, and left my home how they found it, all clean.. well done 👌👌

29 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I received a fantastic service from…

I received a fantastic service from Britain Energy. The process was smooth, communication excellent and the work was completed to a very high standard in a timely manner. I would highly recommend this company.

11 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

British Energy Had Granted me the New…

British Energy Had Granted me the New Government boiler Scheme. Within 2 weeks of the company coming to my town house to do a complete house survey of my property, They sent a Team of Marvellous guys who are very Professional Efficient, Hard Working, Precise and Knowledgeable to complete the whole entire project in one whole day, they worked very hard until job was completed. Im incredibly grateful and happy with Simon and his Team of Work Colleagues, Honestly incredibly Professional and honoured to have met such amazing Team members. Highly Recommend Applying for the new boiler Grant as this company is The BEST, Great Work colleagues that give the Best Customer Service Experience Ever 10 Gold Stars All the Way! Thankyou incredibly much for everything

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great job, professional installers, very happy

The boiler installers worked long and hard to get the job done in 1 day and were very respectful of my property! I'm very happy with the Worcester Bosch boiler. My house hasn't been this warm for years. I could never have afforded a new one without this fantastic offer, I'm so grateful.

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Couldn't have been sent a better team team

Couldn't have been sent a better team. They were friendly, helpful and punctual. Worked tirelessly and efficiently all day with attention to detail. Went beyond their call of duty to ensure all was working well. Explained and made sure I understood the new installation. They tidied after and took a
old boiler and rubbish with them. They didn't even have lunch. Completely satisfied with everything that was done..
Thank you guys..

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding work by Simon and his team

Simon came to fit in a new heating system for my house im very happy with how he did his work very respectful and easy going person got the job done in no time and left us with excellent work. Im very happy with him and his team will definitely recommend!!

17 février 2024
Avis spontané
Noté 5 sur 5 étoiles

What a breath of fresh air

The gentleman who conducted the survey was polite, courteous and extremely thorough.
I would 100% recommended this company.
The office staff have been extremely helpful also.
What a breath of fresh. Great company and great staff.

16 février 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY THEY ARE…

DO NOT USE THIS COMPANY THEY ARE SCAMMERS AND GET YOU TO SIGN UP AND EXPECT YOU TO FIND INSTALMENT OF THE BOILER AND INSULATION
YOU THEN SAY ON MONDAY AFTERNOON THAT IF YOU FIT A RADIATOR I WILL QUALIFY WHICH I AGREED YOU COULD DO
I DONT HAVE ANY SOLAR PANNELS???
YOUR COMPANY IS A SHAMBLES
THEN IM TOLD TO FCK OFF ON THE PHONE!!!

24 janvier 2024
Avis spontané
Logo de British Energy

Réponse de British Energy

Hi Darren Crane/ Palmer/ John Allen. As we mentioned, due to the insulation and solar panels on your property, and that it was built between 2004-6, your property is considered too efficient to qualify for the ECO4 scheme.

Noté 4 sur 5 étoiles

Polite and professional.

Polite and professional. It was my understanding that after drilling the holes in the wall to check for cavity filling, that the holes woud be filled? If I am correct, this has not happened.

19 janvier 2024
Avis spontané

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