Great customer service I didn't realise when I joined it was on auto renew, my mistake as signed up in as hurry. As soon as I realise the money had come out my bank I emailed asking if I could cance... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have just had £44 taken from our bank account for membership renewal inspite contacting them twice that we didn't want to renew our membership after they sent an email that they were going to do th... Voir plus
Auto renewal was applied to my account which I didn't know about. No advance warning about withdrawal. Payment was a 25% increase on previous year. I've tried to stop auto renewal without success.... Voir plus
Since I gave Britstops 1 star for taking my money without my authority and for asking me to rate a conversation I had not had with them, they have been in contact and have been very helpful. It is Ap... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A family run business located in Kingston Ontario. Offering a large selection of British goods whether you are trying for the first time or are wanting a taste of home, we have the products for you. Free Kingston Delivery & Flat Rate Shipping Across Canada. Shop-Click-Delivered! Our reputation is your satisfaction....The Brit Stop is truly your British One Stop Shop!
Coordonnées de contact
349 Janette Street, K7P 0K8, Kingston, Canada
- 6135832309
- info@britstop.ca
- britstop.ca
2,7
Bas
166 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Britstop
Thank you Veronica for taking the time to review BritStop. So pleased you found our service easy to use. We appreciated you supporting our business and look forward to the opportunity to assist you again in the future. Best Regards, Alan & Jo, BritStop
Great Service
Small purchase, big heart. Just made a small purchase but was impressed with quality of product and service. Great people to work with gives them a 5 star review!
15 mars 2021
Réponse de Britstop
Hello Debbie, thank you so much for taking the time to review BritStop, it is much appreciated. Irrespective of the size of a purchase every customer deserves the same personal service. We look forward to the opportunity of assisting you again in the future. Happy St. Paddy's Day for Wednesday! Best Regards, Alan & Jo, BritStop
Réponse de Britstop
Hi Jo, Thank you so much for your review. We are so pleased to hear that you were pleased with our service. Our focus is ensuring we meet our customers expectations with the standard of service we expect to receive. We look forward to assisting you again soon and thank you for supporting our business, Best Regards, Alan & Jo, BritStop
Réponse de Britstop
Hi Cathryn, thank you so much for taking the time to give BritStop your review. We are so pleased you found our service exemplary. Our most important asset is and always will be our customers. We make every effort to provide a shopping experience that puts customers first. We look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
The order came very quickly
The order came very quickly, I was notified of when it would be delivered, and the owners are very friendly. Excellent service!
24 février 2021
Réponse de Britstop
Hello Maggie, Thank you for taking the time to review BritStop, your kind words are much appreciated. We are so pleased you enjoyed our service. Our customers are the most important part of BritStop's business. We always look to provide exemplary service through a shopping experience with a difference. Thank you once again and we look forward to the opportunity of assisting you again soon. Best Regards, Alan & Jo, BritStop
Wonderfully local
Good local people with wonderful and delicious products at affordable rates . There delivery service is top rate
22 février 2021
Réponse de Britstop
Hello Will, thank you for your review, much appreciated. So pleased you are happy with the service and products we provide. We look forward to assisting you again soon. Best Regards, Alan & Jo, BritStop
I love the product and love the…
I love the product and love the service. I had a problem with my credit card and called the company and they sorted it right away!
20 février 2021
Réponse de Britstop
Hello Jenny, Thank you so much for taking the time to review BritStop. So pleased you enjoyed your experience shopping with us. We believe that nothing is too much trouble as our customers feeling at ease. Meeting customers requirements with exemplary service is the most important part of being in business. We look forward to assisting you again soon. Best Regards, Alan & Jo, BritStop
Réponse de Britstop
Hello Aaron, Thank you for your review of BritStop. We love serving and making sure we meet our customers requirements. We appreciate you supporting our business venture and look forward to assisting you again soon. Best Regards, Alan & Jo, BritStop
Réponse de Britstop
Hello Sean, Thank you for taking the time to review BritStop. Our business model is based on providing our customers with a complete experience; start to finish, exemplary service should always be focused on the customer. Thank you for supporting our business, we look forward to being of service again soon. Best Regards, Alan & Jo, BritStop
Excellent service and products
Excellent service and products, jelly tots were really stale and hard
15 février 2021
Réponse de Britstop
Hello Paul, thank you for the review, much appreciated. We are so sorry to hear about the quality of Jelly Tots. Please be assured that we keep a close eye on the expiry dates of our products and we never would knowingly sell out of date product. We will be connecting with you shortly. Thank you for bringing this to our attention. Best Regards, Alan & Jo, BritStop
Super fast delivery!
15 février 2021
Réponse de Britstop
Hello Kimberly, we appreciate you taking the time to review BritStop. We want to make sure that when customers place their order with us, that they receive it in the quickest time possible. We look forward to the opportunity of assisting you again soon. Best Regards, Alan & Jo, BritStop
Excellent service
Excellent service! My order was delivered right to my door very quickly. A very pleasant shopping experience, I will definitely shop at Britstop again.
12 février 2021
Réponse de Britstop
Hello Charlene, Thank you so much for your review of BritStop, much appreciated. We are so pleased you had a good experience shopping with us. Fast efficient delivery into the hands of our customers is one of the key parts of our business, assuring our customers they are our priority. We look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
Great selection and prices!
The website was very easy to navigate, I found all my favourite UK foods. The prices were pretty good too. Best of all it was delivered so fast!! Massive thanks!
7 février 2021
Réponse de Britstop
Hi Alison, thank you so much for taking the time to review BritStop and for the Tik Tok videos you sent. We want to ensure that our customers get value for money and delivery whether local or across Canada as speedily as possible. We appreciate you supporting our business and look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
Réponse de Britstop
Hello Michael, many thanks for taking the time to provide a review about BritStop. Our goal is to provide well priced products together with prompt service. We look forward to being of assistance to you again in the future. Thank you for supporting our business. Best Regards, Alan & Jo, BritStop
Order came very quickly
Order came very quickly , prices are very good and selection is awesome . Got a few things that i had missed from home , thank you so much .
22 janvier 2021
Réponse de Britstop
Hello Andrew, we appreciate you taking the time to review BritStop. So pleased to hear you received your order so promptly. Our principle is to provide our customers with a wide selection of products to choose from, whilst keeping our prices as affordable as possible. Thank you for supporting our business, we look forward to serving you again in the future. Best Regards, Alan & Jo, BritStop
Réponse de Britstop
Hello Sarah, thank you for the review. So glad to hear your order arrived quickly. We aim to keep our prices as low as we can. Thank you for your business and we look forward to the opportunity of serving you again soon. Best Regards, Alan & Jo, BritStop
Quick and easy!
Quick and easy!! Thanks for my much needed snack fix. I’ll order from here moving forward!!!!
15 janvier 2021
Réponse de Britstop
Hello Ashley, thank you taking the time to write your review of BritStop. We are so pleased to hear that you had a positive experience. We look forward to serving you with your future British snack cravings! Best Regards, Alan & Jo, BritStop
Tremendous Customer Service
Was told about this site at 3pm, placed an order at 4pm, was delivered free at 6pm = outstanding service.
15 janvier 2021
Réponse de Britstop
Hello Cameron, Thank you very much for your review. Our focus will always be putting our customer first in providing the highest quality service together with value for money. We look forward to the opportunity of serving you again soon. Best Regards, Alan & Jo, BritStop
Fantastic!
Easy ordering, fair pricing, good selection, free speedy delivery with a smile, no complaints from me! :)
14 janvier 2021
Réponse de Britstop
Hello JR, thank you for taking the time to review BritStop and your kind comments. Our focus is to provide customers with good quality products & services with an efficient website and conveniently responsive delivery. Very happy to hear you are pleased and we look forward to the opportunity of serving you again soon. Best Regards, Alan & Jo, BritStop
Great selection and prices
Great selection and prices! Amazing services and fast delivery!
5 janvier 2021
Réponse de Britstop
Thank you Rob, for your review of BritStop. Our priority is taking care of customers at all times, ensuring they experience customer service the way it used to be and how it should be now. We look forward to assisting you again in the future and thank you for supporting our business. Best Regards, Alan & Jo, BritStop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.