Great customer service I didn't realise when I joined it was on auto renew, my mistake as signed up in as hurry. As soon as I realise the money had come out my bank I emailed asking if I could cance... Voir plus
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Lisez les avis des autres
We have just had £44 taken from our bank account for membership renewal inspite contacting them twice that we didn't want to renew our membership after they sent an email that they were going to do th... Voir plus
Auto renewal was applied to my account which I didn't know about. No advance warning about withdrawal. Payment was a 25% increase on previous year. I've tried to stop auto renewal without success.... Voir plus
Since I gave Britstops 1 star for taking my money without my authority and for asking me to rate a conversation I had not had with them, they have been in contact and have been very helpful. It is Ap... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A family run business located in Kingston Ontario. Offering a large selection of British goods whether you are trying for the first time or are wanting a taste of home, we have the products for you. Free Kingston Delivery & Flat Rate Shipping Across Canada. Shop-Click-Delivered! Our reputation is your satisfaction....The Brit Stop is truly your British One Stop Shop!
Coordonnées de contact
349 Janette Street, K7P 0K8, Kingston, Canada
- 6135832309
- info@britstop.ca
- britstop.ca
2,7
Bas
166 avis
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Al & Jo very pleased with everything
2 janvier 2021
Réponse de Britstop
Hi Peter, thank you for taking the time to review BritStop. We are very happy to hear you were pleased with our service. Wishing you and the family a very Happy New Year and we look forward to assisting you again soon. Best Regards, Al & Jo, BritStop
Fantastic service
Great products, great customer service and they are quick. We will order again and again and again!
Paul & Lisa
30 décembre 2020
Réponse de Britstop
Hi Paul & Lisa, Thank you so much for the kind words and taking the time to review BritStop. Our aim is to locally deliver customer orders in a time sensitive way. It is our vision for the future to broaden our product range whilst continuing to provide our customers with quality service. Wishing you a very Happy New Year and we look forward to assisting you again soon. Best Regards, Alan & Jo, BritStop
Great place to get food items from the…
Great place to get food items from the UK. Wonderful products and excellent customer service. The home delivery is great too.
29 décembre 2020
Réponse de Britstop
Hi Mike, Thank you so much for taking the time to review & comment about BritStop. So pleased to hear you had a good experience of our service & range of products. As we move into 2021, we hope to broaden our product range further. Thank you again & wishing you & Lise-Ann a very Happy New Year. We look forward to the opportunity of serving you again in the future. Best Regards, Alan & Jo, BritStop
Highly recommend ordering from Brit…
Highly recommend ordering from Brit Stop, I received confirmation from Canada Post with 25 minutes of me placing my order that it had been picked up, great packaging and great service.
17 décembre 2020
Réponse de Britstop
Hello Garry, thank you for taking the time to write your review. We aim to have our customers orders fulfilled and shipped at the earliest opportunity. Our objective is to ensure as far as we can that customers orders arrive in the same condition as they left us. Thank you once again & we look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
Great customer service
Great customer service. Received the order the same day I placed it.
14 décembre 2020
Réponse de Britstop
Hello Katie, Thank you for reviewing and commenting about BritStop. We are so pleased you found our service exemplary. Our focus is to ensure our customer receives their order in the shortest amount of time possible. Thank you for supporting our business and we look forward to assisting you again soon. Happy New Year and Best Regards, Alan & Jo, BritStop
Fantastic experience
Ordered twice now. Both times excellent product and amazing service. Will definitely order again and highly recommend The Brit Stop.
13 décembre 2020
Réponse de Britstop
Hi Debra, thank you for your review and comments, much appreciated. It is great to hear you enjoyed our service and product range. Our priority is to provide first class service to our customers and continually widen our product range to satisfy as many customers tastes & requests as we can. Thank you again and we look forward to assisting you & your family again soon. Best Regards, Alan & Jo BritStop
Excellent service and such kind owners
Excellent service and such kind owners. The snacks have been perfect for exam studying!
11 décembre 2020
Réponse de Britstop
Hello Jessie, Thank you for your review and kind words. We are so pleased that you found our service exemplary and hope the goodies helped in some way in getting the results you were looking for from your exams. We look forward to be of further assistance to you. Best Regards, Alan & Jo BritStop
Very fast and efficient service
Very fast and efficient service. Lots of items to choose from and they were well packaged and love the flat fee postage. Found our go to “Britstop” for our fix of home! Would highly recommend
10 décembre 2020
Avis spontané
Réponse de Britstop
Hello Liz, Thank you for your review and kind comments. We are so glad your goodies arrived safely, we take special care to pack the products to make sure they arrive in as good condition as they leave us. We are also always looking to widen our product range as we continue to grow and listen to customer requests. We appreciate you supporting our business & look forward to serving you again in the future. Thanks again & Best Regards, Alan & Jo BritStop
Highly recommended!
Easy ordering and check-out process, fast delivery and friendly owners who obviously really care about their customers. Would highly recommend if you’re missing some home (food) comforts!
10 décembre 2020
Réponse de Britstop
Hi Tina, We really appreciate you taking the time to review and comment about BritStop. We view the customers experience as the most essential component to our business so we are encouraged to read your feedback. Thank you once again & Best Regards, Alan & Jo BritStop
GREAT SERVICE VERY FAST AND EFFICIENT
GREAT SERVICE VERY FAST AND EFFICIENT. EXTREMELY HAPPY
10 décembre 2020
Réponse de Britstop
Hi Catherine, thank you so much for taking the time to review and your kind comments. We are pleased that you were happy with our service. Looking forward to assisting you again in the future. Best Regards, Alan & Jo BritStop
The Britstop team were brilliant!
The Britstop team were brilliant and made Christmas for my parents a little more special with the treats from England. They kindly offered to wrap and label the items instead of just packing them in a box. Everything was well received and enjoyed thoroughly!
9 décembre 2020
Réponse de Britstop
Hello Stephanie, thank you so much for reviewing and commenting about BritStop. We were honoured to be asked to make yours & your parents Christmas a little more special. We have & are still living through a very difficult period and 2020 will certainly be remembered as one of the most challenging years in recent history. To do something small to lift the spirits of others & bring a little cheer is the least we can do as a business. Thank you for choosing BritStop to be part of your Family Christmas. Best Regards, Alan & Jo Bellingham, BritStop
Réponse de Britstop
Hello Hazel, Thank you for taking the time to review and comment on BritStop’s service. It is reassuring to know that you found our range of products and service met expectations. We aim to have orders fulfilled and shipped within 24 hours, earlier if we can! We are looking forward to being of assistance to you in the future. Best Regards, Alan & Jo, BritStop
The service was excellent and I would…
The service was excellent and I would buy products from them again, fast delivery and caring service.
5 décembre 2020
Réponse de Britstop
Hi Judith, thank you so much for your review and kind words! We are so happy to hear you found our service exemplary. Providing excellent service to our customers is the most important part of our business. We look forward to assisting you & the family again. Best Regards, Alan & Jo, BritStop
I'm very pleased with our received…
I'm very pleased with our received items. Very quick delivery. Well packaged.
4 décembre 2020
Réponse de Britstop
Hello Annette, thank you for taking the time to review BritStop, we are pleased that your delivery was speedy and your goodies arrived safely. One of the most important parts of delivering products is ensuring as much as possible that they are protected from the rigors of travel. We look forward to being of service to you again soon. Best Regards, Alan & Jo, BritStop
Very professional and helpful.
Very professional and helpful.
Great service - will order again
2 décembre 2020
Réponse de Britstop
Hello Kate, Thank you for taking the time to review & comment about BritStop. Providing exemplary service to our customers will always be our priority because without customer satisfaction we have no business being in business. We look forward to being of assistance to you & your family in the future. Best Regards, Alan & Jo BritStop
Réponse de Britstop
Hello Paul, Thank you for taking the time to review and provide feedback on our service. We use Canada Post as the most cost effective means, so we can offer Flat Rate Shipping to all our customers and absorb the remaining cost ourselves. Our primary objective is to keep our prices & shipping low so that customers get the very best value for their money. We look forward to assisting you again in the future. Best Regards, Alan & Jo BritStop
The britstop sent out my order super…
The britstop sent out my order super fast , well packaged so nothing got damaged, really good communication with the owners from start to finish ,I'll definatly be ordering again!
29 novembre 2020
Réponse de Britstop
Hello Lourinda, so pleased your package of goodies arrived quickly and safely. Thank you for your review & kind words about BritStop. We make every effort to ensure our service is the way we would want to be treated by a business. Looking forward to being of assistance to you & your family again in the future. Best Regards, Alan & Jo BritStop
Add on to my order and they were great…
Add on to my order and they were great with accommodating me!
25 novembre 2020
Réponse de Britstop
Anna, nothing is too much trouble for our customers. Going the ‘extra mile ‘ should be every businesses service priority! Thank you, Alan & Jo BritStop
So happy to have discovered Britstop!
So happy to have discovered Britstop! Great selection and the prices are very reasonable. Wonderful friendly folks and very fast delivery as well.
24 novembre 2020
Réponse de Britstop
Hello Lena, Thank you for your kind words and review of BritStop. Our first priority is to provide our customers with the service they deserve and a variety of products they are looking for. As our business grows, so will our range of products while listening to our customers requests. Thank you for placing your trust in BritStop and we look forward to assisting you again in the future. Best Regards, Alan & Jo BritStop
Service is the best but far.
23 novembre 2020
Réponse de Britstop
Hi Steve, Thank you for your review. We are so pleased you were happy with our service. We appreciate your business and look forward to assisting you again soon. Best Regards, Alan & Jo BritStop
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