Broadway Auto Transport Avis 

155
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I wa... Voir plus

Noté 5 sur 5 étoiles

Very nice to talk to on the phone. Driver was polite and all business. felt sorry for him it was almost 100 degrees. Delivered on time like he said he would. The person he delivered it to gave him a t... Voir plus

Noté 5 sur 5 étoiles

I had my 2017 Ford F250 transported from GA to VA, and it was inoperable, so I was honestly a bit worried about how everything would go. Thankfully, I worked with Mike Brandon, and he made the whole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier automobile

Écrit par l'entreprise

Broadway Auto Transport is a top rated car transport management company, located in New York. As we have 10-year experience in the field of vehicle shipping sphere, we can provide a huge range of services like door to door car shipping, Open car transport, Enclosed auto transport, Motorcycle shipping across country, Express car shipping etc.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(155)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Honesty

Honesty, very reliable and perfect in their delivery. Will recommend it to anyone

26 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very nice to talk to on the phone

Very nice to talk to on the phone. Driver was polite and all business. felt sorry for him it was almost 100 degrees. Delivered on time like he said he would. The person he delivered it to gave him a tip and that person is very cheap. In 47 years he has never given me a extra dollar!

17 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam alert

Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I was told they couldn’t find a driver at the agreed price and would now charge $1,600. My car was never picked up, and my request for a refund remains unresolved. Based on my experience, I would not recommend this company.

11 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT GO WITH THIS COMPANY

Please when I tell you DO NOT BOOK WITH THIS COMPANY
read before!

Before signing the contract, I specifically asked if the quoted price was final because I could not afford for it to increase. I was assured it would not. Based on that promise, I signed the contract. Then, when it came time to actually pick up my vehicle, I was told it would cost more because they couldn’t find a driver at the agreed upon price. If the quoted price wasn’t realistic, that should have been disclosed before I signed the contract not when I was one day away from my flight and had no time to make other arrangements.
To make matters worse, my friend booked with this same company weeks in advance for peace of mind and then the day of her pickup was told it was going to cost more. That completely defeats the purpose of booking ahead!
Because of this, we both had to scramble to figure out how we were going to get our cars to Florida, rethink travel plans, and deal with an unbelievable amount of unnecessary stress. You’re not just moving cars you are affecting people’s schedules, finances, jobs, and major life events. Reliability matters in this industry and this company is not that!
My advice is simple: Even with everything in writing they went against our contract that is fraud and they're not to be trusted even when you get everything in writing please be careful this company deserves to have there license revoked due to dishonest practice and fraud

20 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Well organized well communicated made…

Well organized well communicated made it easy Third time I used them

20 mai 2026
Avis spontané
Logo de Broadway Auto Transport

Réponse de Broadway Auto Transport

Thank you for your continued trust! We’re glad the process was well organized, clearly communicated, and easy for you again. We truly appreciate you choosing us for the third time!

Noté 5 sur 5 étoiles

Expectational service

Expectational service. I received my car in great condition & I have no complaints. I will definitely refer someone to you guys.

29 avril 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad your vehicle arrived in great condition and that you were satisfied with the service. We truly appreciate your recommendation and support!

Noté 5 sur 5 étoiles

Had a good experience working with…

Had a good experience working with James on transporting a 2001 Jaguar XK8 in Florida. From the first call to delivery, everything went smoothly. Communication was consistent and straightforward, and the whole process felt well organized. Easy to work with and reliable , I’d be happy to work together again on future shipments.

1 mai 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad James provided consistent communication and a smooth, well-organized transport experience for your vehicle. We truly appreciate your trust and look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Max did good job didn't work out in…

Max did good job didn't work out in small window need to send down payment back

29 avril 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for the update and your feedback! We’re glad Max was able to assist you, even though the timing didn’t work out this time. We appreciate your understanding and hope to work with you again in the future!

Noté 5 sur 5 étoiles

Max has great customer servince

Max has great customer servince

28 avril 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad to hear Max provided great customer service. We truly appreciate your support!

Noté 1 sur 5 étoiles

0 STARS

I wish I could give this company 0 stars. It was the worst experience of my LIFE. They texted me over and over saying there could transport my vehicle for 550. A rated they came up with. When I responded I was told there would be a reservation fee. I was reluctant and stop responding. I was then told…. They would waive the reservation fee. So… I booked with them. He sent me a contract and I signed. My car was supposed to be picked up on the weekend. NOTHING HAPPENED. I informed the company that Monday delivery would be a prb but I could POSSIBLY make it work since they couldn’t deliver as promised. I was sent another contract with the reservation fee added. I signed it Bcz At this point… just WHATEVER. I spoke with Bruce on Sat pick up day who told me there were no drivers available.
Wellll why did you have me commit to something? I’ll tell you why. Bcz this company over promises and under delivers! I was called
Today and told I could get my car delivered for 850. I told them you can pay the 300.
I signed a contract for 550. It was a huge scam to lock me in a contract and take a reservation fee by quoting a lower
Price with NO intention on finding a driver that would transport for that price. Bruce was rude and yelled at me. Terrible

6 avril 2026
Avis spontané
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Réponse de Broadway Auto Transport

We’re very sorry to hear about your experience and understand how frustrating and upsetting this situation must have been for you.

Pricing and carrier availability in auto transport can sometimes change based on market conditions, but we recognize that clear communication and setting accurate expectations from the beginning are critical. It’s also concerning to hear about your experience with communication and tone from our team, and that is not the standard we expect.

We take your concerns seriously and would like the opportunity to review your order in detail and investigate what occurred, including the communication and pricing changes you described. Please contact us at support@broadwayautotransport.com so we can address this properly.

Thank you for your feedback—it will be reviewed internally to help us improve our process and service.

Noté 5 sur 5 étoiles

Great support help g me resolve the…

Great support help g me resolve the issues

2 avril 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad our support team was able to help resolve the issue. We truly appreciate your support!

Noté 5 sur 5 étoiles

Adam did an excellent job handling my…

Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch throughout the shipment and followed up after delivery to make sure everything went well. My car arrived safely and on time, and I was very satisfied with the service.

27 février 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad Adam provided clear communication, transparent pricing, and consistent updates throughout your shipment. It’s great to hear your vehicle arrived safely and on time. We truly appreciate your trust and support!

Noté 5 sur 5 étoiles

I had my car shipped from California to…

I had my car shipped from California to Florida, and Bruce was incredibly helpful throughout the entire process. I was truly impressed by how he handled all the details—from scheduling the pickup to coordinating everything smoothly.

The whole experience was seamless and completely hassle-free. The shipping went perfectly without any issues, and I couldn’t be more satisfied.

I will definitely use this service again in the future!

16 mars 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your kind feedback! We’re glad Bruce made the entire process smooth and hassle-free, from pickup coordination to delivery. It’s great to hear everything went perfectly. We truly appreciate your trust and look forward to working with you again!

Noté 5 sur 5 étoiles

Bruce Kane was so helpful getting my…

Bruce Kane was so helpful getting my car shipped to AZ when other carrier failed.

24 mars 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad Bruce was able to step in and get your vehicle shipped smoothly when others couldn’t. We truly appreciate your trust in us!

Noté 5 sur 5 étoiles

Best Service out there

I haven’t had any problems and the service was faster than I thought. These are some hard working people and they worked through everything with me step by step. Best part is they will stick with you until the end.

19 mars 2026
Avis spontané
Logo de Broadway Auto Transport

Réponse de Broadway Auto Transport

Thank you for your kind words! We’re glad everything went smoothly and faster than expected. Our team is committed to supporting our customers every step of the way, so we truly appreciate your recognition and trust!

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