Broadway Auto Transport Avis 

155
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I wa... Voir plus

Noté 5 sur 5 étoiles

Very nice to talk to on the phone. Driver was polite and all business. felt sorry for him it was almost 100 degrees. Delivered on time like he said he would. The person he delivered it to gave him a t... Voir plus

Noté 5 sur 5 étoiles

I had my 2017 Ford F250 transported from GA to VA, and it was inoperable, so I was honestly a bit worried about how everything would go. Thankfully, I worked with Mike Brandon, and he made the whole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier automobile

Écrit par l'entreprise

Broadway Auto Transport is a top rated car transport management company, located in New York. As we have 10-year experience in the field of vehicle shipping sphere, we can provide a huge range of services like door to door car shipping, Open car transport, Enclosed auto transport, Motorcycle shipping across country, Express car shipping etc.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(155)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Answers the phone quickly

Works great,

16 février 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad you found our team responsive and easy to work with. We appreciate your support!

Noté 5 sur 5 étoiles

Excellent company to work with very…

Excellent company to work with very communicative people Excellent price 👌🏻👍 I had a great experience with Max at Broadway Auto Transport. He was very helpful, kept me informed during the whole process, and was honest about pricing. The driver was professional, and my vehicle was delivered safely and on time. I would definitely recommend their service.

I had a great experience with Max at Broadway Auto Transport. He was very helpful, kept me informed throughout the process and was honest about the prices. The driver was professional, and my vehicle was delivered safely and on time. I would definitely recommend your service.

13 février 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you so much for the amazing feedback! We’re thrilled to hear that Max provided clear communication, honest pricing, and a smooth experience from start to finish. It’s great to know your vehicle was delivered safely and on time. We truly appreciate your recommendation and look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Shipped my Car

Every promise this company and its employee Mike Brandon made was kept and they went over and above what I expected. I would tell everyone to use Mike when they want to move a vehicle. 5 Stars!⭐️ ⭐️⭐️⭐️⭐️

11 février 2026
Avis spontané
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Réponse de Broadway Auto Transport

We’re thrilled to hear that Mike Brandon delivered on every promise and exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to helping you again whenever you need vehicle transport!

Noté 5 sur 5 étoiles

I had my 2011 Toyota RAV4 transported…

I had my 2011 Toyota RAV4 transported from CA to RI and I'm really happy with how everything turned out. Mike Brandon handled my shipment, and from the very first call I felt like I was in good hands. He explained the process clearly, stayed patient with all my questions, and made sure I always knew what was happening.
The pickup and delivery went exactly as discussed. The driver was courteous and professional, and my vehicle arrived in the same condition as it left. No surprises, no last-minute changes -- just honest, reliable service.
What I appreciated most was the communication. Mike checked in during the transport and followed up after delivery to make sure I was satisfied. That level of care makes a big difference.
I would absolutely recommend working with Mike Brandon if you need to move a vehicle, and I wouldn't hesitate to use the service again in the future.

4 février 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for sharing your experience! We’re thrilled to hear that Mike Brandon provided clear, patient communication and made your shipment smooth and stress-free. Ensuring your vehicle arrived safely and on time is always our priority. We truly appreciate your recommendation and look forward to assisting you again in the future

Noté 5 sur 5 étoiles

Max did an outstanding job he was super…

Max did an outstanding job he was super helpful and he is probably not getting paid enough
He keep working when other brokers gave up to find the perfect load to take my car.
Max thanks so much for helping me and my family. I greatly appreciated your efforts.

12 février 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your kind words! We’re thrilled to hear that Max went above and beyond to find the perfect load and make your shipment smooth. Your appreciation means a lot, and we’ll be sure to share your thanks with him. We’re glad we could help you and your family!

Noté 5 sur 5 étoiles

Mike Brandon’s communication and follow…

Mike Brandon’s communication and follow up was outstanding. Everything went exactly as he outlined. It was first time shipping and he made the experience trouble free.

2 février 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your kind feedback! We’re thrilled to hear that Mike Brandon made your first car shipping experience smooth, clear, and trouble-free. We truly appreciate your trust and recommendation!

Noté 5 sur 5 étoiles

Charlie from Broadway Auto Transport…

Charlie from Broadway Auto Transport was honestly such a help. He was very communicative and very helpful. I let him know my budget and he helped me get a driver. I recommend Charlie if you need tour car delivered. I would definitely use them again.

11 janvier 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad Charlie was able to help and provide clear communication while staying within your budget. We truly appreciate your recommendation and look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Communication and Feedback

Communication and Feedback

16 janvier 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your feedback! We’re glad our team was able to provide clear communication and timely updates throughout your shipment. Your input helps us continue improving, and we look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Dispatch of Automobile Transport

Working with Jim has been an absolute pleasure from a dispatcher’s perspective. He is one of the most reliable and straightforward brokers I’ve worked with. Communication is always clear, fast, and professional, and he consistently provides accurate load details with no surprises.

23 janvier 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for the kind words! We’re glad to hear Jim continues to be reliable, clear, and professional from a dispatcher’s perspective. We truly value your partnership and look forward to working together again.

Noté 3 sur 5 étoiles

There was a lack of communication…

There was a lack of communication between the company and the driver, and they also gave me two phone numbers that didn't belong to the driver. This creates distrust and anxiety.

17 janvier 2026
Avis spontané
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Réponse de Broadway Auto Transport

We’re sorry for the frustration and confusion this caused. Clear and accurate communication is very important to us, and we understand how receiving incorrect contact information can create anxiety. We appreciate you bringing this to our attention and will use your feedback to improve coordination with drivers and ensure better communication moving forward.

Noté 1 sur 5 étoiles

AWFUL - STAY AWAY - SO HORRIBLE!!

AWFUL - TERRIBLE- STAY AWAY -RUN.
I booked my Subaru for transport and paid my 500 dollar deposit for the total fee of 1100 dollars and was told my car would be picked up on a Monday and that everything was “a go.” Then Sunday I get the traditional “we appreciate your understanding “ but we don’t have a truck yet but will keep you updated. I was NOT updated and I texted and called numerous times for three days with NO answer or reply. After three days I did get in contact with my contact at Broadway and was told he had no idea when my car would get a truck to transport it and my contact said “we don’t need your money” and went on to state ( and I quote) “you know what? I hate this job” and continued to complain that he didn’t know if he would get a truck and told me he would transfer me to his manager Brian who would refund my money”- this would leave my car stranded. Thank goodness, the manager Brian did find me a driver but for an additional (and I kid you not) for an additional 600 dollars - Brian did refund me 150 for the aggravation but it was not enough. It was a horrible experience- LISTEN to me - STAY AWAY - find your own carrier - this place was HORRIBLE!!!

2 janvier 2026
Avis spontané
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Réponse de Broadway Auto Transport

We’re sorry for your experience and understand your frustration. The lack of communication and professionalism you described is not acceptable and does not reflect our standards. While a driver was eventually secured and a partial refund issued, we recognize that this did not make up for the stress caused. We sincerely apologize for the inconvenience.

Noté 5 sur 5 étoiles

Very fair quote right from the start

Very fair quote right from the start. Landed this company after a fair amount of research. Easy to communicate and good business practices. Car picked up fast and arrived on time in perfect condition. Driver was responsive and professional. I shipped a 8 series BMW via enclosed transport. Transport vehicle looked top notch. Charlie Davis was my contact. Highly recommend broadway auto transport.

15 janvier 2026
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your kind words! We’re thrilled Charlie Davis and our team could provide smooth communication, fast pickup, and a safe, on-time delivery for your BMW. We truly appreciate your trust and recommendation!

Noté 5 sur 5 étoiles

Working with Broadway Auto Transport…

Working with Broadway Auto Transport has been excellent. Chris is professional, organized, and communicates clearly, making every load smooth and hassle-free. Always a pleasure partnering with such a reliable broker!

25 novembre 2025
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for the positive feedback! We truly appreciate your partnership and are glad to hear that working with Chris and our team has been a smooth and reliable experience. We value your trust and look forward to continuing to provide you with excellent service on every load. If you ever need anything, we’re always here to help!

Noté 1 sur 5 étoiles

Don't bother this company is a click…

This company is a click and bait company. Don't make the same mistake I made, don't give them any money. If Brian Davis contacts you, don't buy into his lies. They will promise and tell you they have a transport, and when they can't deliver they will try to back out of the contract, which means they will get to keep $200 of the $300 that you pay for your reservation. Don't make the same mistake I did, lost money and more importantly time dealing with these people, more specifically Brian Davis. Trying to keep people from making the same mistake I did, please walk away, they look like a legitimate company, but they are not, they are leeches, feeding off of people with good intentions, looking for a service.

26 octobre 2025
Avis spontané
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Réponse de Broadway Auto Transport

We’re very sorry to hear about your experience and sincerely apologize for any frustration or inconvenience caused. At Broadway Auto Transport, we strive to provide clear communication and reliable service to all our customers. We take feedback like yours seriously and will review our processes to prevent similar issues in the future.

If you’d like to discuss your situation directly so we can work toward a resolution, please contact our support team at support@broadwayautotransport.com
or call our mainline. Your experience is important to us, and we want to make things right where possible.

Noté 5 sur 5 étoiles

I’ve had the pleasure of working with…

I’ve had the pleasure of working with Jim from Broadway Auto Transport, and I can honestly say he’s one of the best brokers out there. Communication is always clear and timely — no last-minute surprises or missing details. Jim is professional, honest, and genuinely cares about keeping things running smoothly for both the customer and the carrier.

3 novembre 2025
Avis spontané
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Réponse de Broadway Auto Transport

Thank you for your kind words! We’re thrilled to hear that Jim provided clear communication and a smooth experience from start to finish. His professionalism and dedication to both customers and carriers are qualities we truly value. We appreciate your trust and look forward to working with you again!

Noté 5 sur 5 étoiles

Working with Jim from Broadway has been…

Working with Jim from Broadway has been an excellent experience. He’s professional, reliable, and communicates clearly throughout every load. Jim always provides accurate information upfront and follows through to make sure everything runs smoothly from pickup to delivery.

He’s quick to respond, easy to work with, and always treats our team with respect. We truly appreciate his honesty, attention to detail, and commitment to keeping drivers moving efficiently. Jim consistently goes above and beyond to make sure both dispatch and drivers are taken care of.

15 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Lies and scams

Lies about guaranteed shipping date. Lies about all in cost. Brian Davis liar and coward. If you need more info or proof you can email me.. Brian also threatened me that I would never see my car again if I left a bed review online. I have proof of all of this.

17 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Broadway Auto Transport, led by Adam and his team, has been an outstanding partner for our vehicle shipping needs. Adam is professional, efficient, and dedicated to providing excellent service from start to finish. They handle every detail, making the entire process smooth and stress-free. Communication is top-notch, and their rates are competitive without sacrificing quality. Highly recommend Broadway Auto Transport for anyone needing reliable and trustworthy vehicle transport services!

10 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The best

Great company .Easy communication, fast payment. The unit was ready when we got to the shipper location.

6 octobre 2025
Avis spontané

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