Budget Seeds Avis 

Hatching eggs- DO NOT BUY!!!
If I could give zero stars I would!!
I bought a dozen hatching eggs from budget seeds which arrived quite poorly packaged which caused 2 to crack. This isn’t unexpected when buying eggs online. I placed these in incubator with some of my own eggs. I candled the eggs to check for development but due to the colour of the eggs (black copper marans) I found it very difficult to see anything. I was able to see development within 1 of my own eggs so I kept all the budget seeds eggs in (and my one) and continued with the incubation. I followed the same lockdown/hatching procedure that I have previously. On day 21 my own egg pipped and successfully hatched. I patiently waited for the others to start to pip and remained hopeful as many forums online talked about hatching on day 22-24. Not one of the eggs from budget seeds hatched, I wish I had never bought from them as it has been a complete waste of money. I have now had to spend more money on additional chicks as I can’t keep 1 by itself in the brooder. I contacted customer services but received no reply which I (as a business owner myself) find very unprofessional.
It has been incredibly disappointing so I would not be recommending Budget seeds and will not be purchasing anything from them again.

Brought quite a lot of seeds. None germinated.
When I complained I got the following very rude reply: "These are certified seeds, they are tested for germination before legally being allowed to be sown. To have a complete failure points to a local issue which we are not responsible for." So customer service zilch. It seems to me that the only way to test seeds is to see if they grow. I planted mine in seed trays in appropriate conditions. I will never use this company again.

Terrible. Mixed morning glory: pink only. Tricolor chrysanths: deformed. Zinnia mix: almost all pink,leggy. Nigella: dwarf. Marigolds - lots of green,small flowers setting seed in a couple of days. Linum brighteyes,ok.Nasturtium,small and disappointing. Never again!

Ordered fertilised eggs and none were fertile. Have had experience with 5+ other sellers and similar delivery services with no failure but was lied to by this company. Customer service is appalling too. Please avoid

Hi everyone.
I'll try to keep this short.

AVOID this company, if you are not looking for disappointment.
Order placed on the 22nd on June.
Delivery was promised between 1-3 days for £13.00
(order number was 57727)

No delivery so far.

No communication from delivery company (DX).
Failed promise about 'call you back'.
Failed promise about full refund.

AVOID!

Hi there.

Thanks for your answer.
However I can not take it as a valid point(s).
As soon as your buyer paid to you, with a paying method created by you, YOU are responsible for success or failure.
If you have any issue of any of your business partner/service provider that is your responsibility to deal with. Why? Because we, YOU and ME are having a valid contract. You are liable to make the transaction/delivery/refund smooth and fast as my money has landed on your account. You are the one who has to take any risk after you received payment from EVERY customer. So you can't blame any third party, you can't pass your unprofessional business manner to your customer. I/we have no chance to solve your problem as we have nothing to do with your partner(s). You should fight to keep ALL of your customer happy. How?
Send a replacement IMMEDIATELY. Then you can handle the problem without customer is involved.
Today?
You still have my money you still have my paid product. I have nothing but disappointment.

I bet you know all above...

Regards,
Zoltan

Ordered 12 runner duck eggs, 11 were fertilised and 9 hatched. For hand turning the eggs and having them delivered in the post I was very happy with this result. I also left my dad in charge when I went on DofE but he really messed up and continued to turn the eggs and didn’t change the humidity during the lockdown period so the hatch rate surprised me. There is a lot of variation between the ducklings as well. I would 100% recommended buying eggs from here.

I ordered some giant strawberry plants from budget seeds at the back end of March this year 2026, on arrival I contacted them as the plants looked dead, “oh there dormant, plant them and give them some sun they said” 3 weeks later I emailed them again as the plants still hadn’t got any growth, they said “we had to buy an industrial heater to get ours to grow, yours need more heat” at this point I asked for a refund (didn’t happen) so I purchased a seed house and a paraffin heater long with paraffin, as of the 26th May 2026 there is NO growth at all. I have emailed them again and attached all photos from start to 26th May 2026, I have asked for a full refund and quoted the consumer act of 2015 that says if items aren’t fit for purpose you are entitled to a full refund, two email’s have now been sent they have not replied or given a refund. PLEASE DO NOT USE THIS COMPANY AS THEIR PRODUCTS ARE NOT OF GOOD QUALITY

Received expired seeds
A sticker with best before date of 2029 is on the package, however I noticed underneath the sticker, the seeds were originally been labeled a “best before” date of 2025. I am unsure about the viability and freshness of the seeds, disappointed to have received seeds with such quality.

Really good quality seed at a great price. We had a small issue but this was rectified quickly with a replacement packet and an apology. I found this to be an excellent company that I'll certainly be using again.

Over email, the company confirmed they are a second website of Pretty Wild Seeds. Yet to see the quality of the seeds but the customer service is poor. When I chose to order directly and asked for a price match to their Amazon price over email immediately upon placing the order, the response was "There’s little I can do if you had all the information in front of you, and opted for the more expensive option?"

When sending my order, there was a mix up with my seeds and someone who lived locally. No issue, mistakes happen.

However, when I emailed them I was extremely concerned to receive a phone call from the company advising that they'd given my address to the other customer and advised him to come to my home to swap the seeds. Not 15 minutes later, a stranger was banging on my front door which I opted not to answer. Had I been asked if this was acceptable, I would have had less of an issue, but the lack of consent was extremely troubling.

When I addressed this with the company, I received a very unprofessional, defensive email filled with disingenuous apologies and lessons on morality such as 'Personally, I come from an area where that’s what people do, you help people' and 'it’s a shame that in 2026 trying to solve an issue can cause something like this, but it’s a sharp lesson learned'. It completely bypassed Steve at Budget seeds that this was a business/customer relationship and that giving out my personal details was a complete breach of GDPR. I truly do hope that the sharp lesson was learned.

Also I still haven't received my seeds in the post. I will not be buying from this poor excuse of a company again.

Mediocre approach to customer service. Deceptive advertising and refusal to honour legitimate refunds. Don't waste your money.

Edit:- 2
Communication with company continued. Was told that the lack of of response was caused by a technical issue. The effort to chase it up is appreciated and there is not reason not to give the benefit of doubt so rating and title adjusted accordingly. Rest of review will be left original for the sake of accuracy in showing company response to my claims and comments.

First time using this site, they had bulk quantities available which is exactly what I was looking for so thought I would give them a try.

I put in my order and took delivery in good time and everything to that point was fine. On inspection I had found a mistake was made with my order, no issue these things happen. So I contacted them on the same day on a Tuesday (so within the 48 hours they demand). It is now a Friday and I have heard nothing back, seems the 48 hour rule does not apply to themselves. An incorrect order being sent is not a big deal to me if you can contact customer service and get it sorted, but that does not seem to be the case here.

Edit - ORDER NUMBER 40381
Trust pilot name does not match what I ordered with on the the seed site for reasons that have been understood for the last 20 years. How is sending an e-mail to an e-mail address that has already received no reply going to help? Surely you could look at the e-mails that were sent Tuesday to see which one mentions an incorrect order instead of trying to publicly trying to call me a liar after only doing a quick spot check based on an internet alias.

The website was easy to order from, I received my purchase very well packaged and promptly.
I bought am the Bee key cupboard as a house warming gift and I am very pleased with my purchase.
It is well made and the decoration on it is pretty

Only used a couple of times but they do seem to be a pleasant honest company, netting was a good price as were the seeds and all delivered in good time. So far the seeds I have sowed all have a good germination rate, will use again.

very few seeds germinated and grew, very disappointing. made my order in May and planted when I should and looked after as I should, have a few years experience with plants and my greenhouse, I will not use again, Budget seeds yes, but very low success rate, I will pay more for my seeds next year, with reputable well known names, think the Rhubarb is dead too, Chilli plant ok

Ordered a selection of vegetable seeds
Courgette seeds turned out to be white goose seeds (invasive weed).

Very good value and fast delivery. The packs are small enough for individual allotments or gardens with a very good variety.

Great experience with this company. I ordered seeds on Tuesday, they arrived Wednesday. All in stock and everything I ordered arrived with no issues. Great communication and really good price.

I ordered 2 plug plants but they were in soft packaging with no marking to say they were live plants. The postie squashed the package through the letter box resulting in damaged plants that were flattened and broken stem on one. I did take photos and contact budget seeds but have heard nothing from you. Also only 4 out of 10 beans have germinated. Updated 24th April. One plug plant died and the other is hanging on by a thread but has not grown any bigger than when it arrived.Complete waste of money.