Have used Builder Depot before and they performed again I bought the Grohe Euro Ceramic wall-hung toilet with the soft-close seat from Builder Depot, and I am very impressed. Their price was the best... Voir plus
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Lisez les avis des autres
Bought timber with 10%excess for any defects, splintering warping etc. Didn't need the 10%, everything was perfect. Delivered on time with friendly, helpful driver.
L'entreprise a répondu
The products are good but the delivery for online orders is a hit and miss. I placed two orders and both had issues with deliveries. The drivers just dont seem to have a care in the world of whether... Voir plus
L'entreprise a répondu
Only listing stock unlike jewson, listing prices, having a fast website not some piece of junk from 1999, delivery was great. Rang up to confirm delivery, managed to speak to a person quite easily. Tr... Voir plus
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À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin de bois
- Magasin de bricolage
- Magasin de matériel de plomberie
- Société de construction
À propos de Builder Depot
Écrit par l'entreprise
Builder Depot is one of the UK’s leading independent builders’ merchants, bringing over 100 years of industry expertise.
Stocking over 15,000 products at competitive trade prices, Builder Depot offers great value. Plus, regular promotions such as monthly ‘Depot Deals’ & ‘Bulk Buy’ provide even more savings!
As well as an online store, Builder Depot has 4 branches across North London. Our flagship branch in New Southgate N11 and is one of London’s largest merchant sites.
We provide bespoke in-store services, including paint and render mixing, brick matching, and timber cutting, helping to make every project smoother and more efficient. For large orders, our helpful team can provide price quotations, arrange direct loads, and source special products.
Whether you're shopping online using our next day delivery service, click and collect or making an in-store purchase, we pride ourselves on being a reliable choice for building supplies across the UK.
Click & Collect Timber & Sheets Building & Roofing Drylining & Insulation Decorating & Tiling Flooring Doors, Joinery & Windows Security & Ironmongery Tools & Fixings Electrical & Lighting Plumbing & Heating Kitchens & BathroomsCoordonnées de contact
Builder Depot, 17 Station Road, New Southgate, N11 1QJ, London, Royaume-Uni
- 020 8362 8100
- builderdepot.co.uk
4,5
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Builder Depot
We’re pleased to hear you were happy with both the quality of the products and the efficient delivery service.
Thank you for choosing Builder Depot and for taking the time to leave us a 5-star review. We hope to serve you again soon.
Kind regards,
Emily
Quick delivery and great choice and…
Quick delivery and great choice and competitive prices
28 août 2026
Réponse de Builder Depot
Thank you for your 5-star feedback!
We’re delighted that our wide product range, competitive pricing and quick delivery all contributed to a positive experience. We appreciate your custom and look forward to serving you again.
Kind regards,
Emily
Réponse de Builder Depot
We appreciate you taking the time to leave us a 5-star review.
It’s great to know you were happy with our competitive pricing and that your order arrived quickly and well packaged. Thank you for choosing Builder Depot.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for the 5-star rating!
We’re really pleased you had a great experience with Builder Depot. We appreciate your support and look forward to welcoming you back.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for sharing your 5-star feedback.
We’re pleased you found our pricing competitive and appreciated the delivery updates throughout your order. It’s great to know everything went smoothly from purchase through to delivery.
Kind regards,
Emily
BUSY BUSY yard but quick
BUSY BUSY yard. Click and collect was easy. Find a space. Click on the link, fill in your details and bosh the items are with you in no time
9 septembre 2026
Avis spontané
Réponse de Builder Depot
It’s great to hear that even during a busy period, you found our Click & Collect process quick and easy.
Thank you for the 5-star review. We’ve worked hard to make collections as convenient as possible, so we’re pleased to know you were back on your way with your items in no time.
Kind regards,
Emily
No problems
No problems ordering and getting things deliverd. Expectations met and great service
30 août 2026
Réponse de Builder Depot
We’re pleased to hear everything went smoothly, from placing your order through to delivery.
Thank you for the 5-star review and for recognising the service you received. It’s great to know we met your expectations.
Kind regards,
Emily
Quick service
Quick service. I parked and checked in. Very short time Aron came and brought the goods.
Very happy
8 septembre 2026
Avis spontané
Réponse de Builder Depot
Thank you for your 5-star review!
We’re delighted that your Click & Collect experience was so quick and straightforward. It’s also great to hear that Aaron provided such prompt service, we’ll be sure to pass your positive feedback on to him.
Kind regards,
Emily
Click and collect was easy!
Ordering was easy as per usual but I the Click and Collect counter was new to me. It worked really well and the chap who fullfilled my order was very pleasant and helpful.
7 septembre 2026
Avis spontané
Réponse de Builder Depot
Thank you for sharing your experience with our Click & Collect service.
We’re pleased to hear the process worked so well for you and that our team member made your collection even better with his friendly and helpful service. We really appreciate your continued custom.
Kind regards,
Emily
Great price on the paslode battery got…
Great price on the paslode battery got it delivered next day excellent
26 août 2026
Réponse de Builder Depot
Thank you for your 5-star feedback!
We’re pleased you found the Paslode battery at a competitive price and that it arrived the very next day. We appreciate your custom and hope to assist you again soon.
Kind regards,
Emily
Réponse de Builder Depot
It’s great to hear that you can consistently rely on us for next-day delivery.
Thank you for your continued custom and for taking the time to leave us a 5-star review. We really appreciate your support.
Kind regards,
Emily
Great price for the DeWalt cordless…
Great price for the DeWalt cordless planer.
Delivery great.
27 août 2026
Réponse de Builder Depot
We’re delighted to hear you were happy with the price of your DeWalt cordless planer and the delivery service.
Thank you for choosing Builder Depot and for sharing your 5-star feedback. We look forward to serving you again.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for the excellent 5-star review!
We’re pleased that the product, pricing, communication and delivery all met your expectations. It’s great to know you had such a positive experience throughout your order.
Kind regards,
Emily
All staff provided excellent service
All staff provided excellent service. Very competitive prices on all the items and great availability on 90 percent of items
21 août 2026
Réponse de Builder Depot
It’s especially rewarding to hear that our team provided excellent service throughout your visit.
We’re also pleased that you found our prices competitive and were impressed with the availability across our product range. Thank you for your 5-star review and for choosing Builder Depot.
Kind regards,
Emily
The clock and collect service is…
The clock and collect service is excellent
7 septembre 2026
Avis spontané
Réponse de Builder Depot
We’re delighted to hear you had an excellent experience with our Click & Collect service.
Thank you for the 5-star feedback. We aim to make collections as quick and convenient as possible, so it’s great to know the service worked well for you.
Kind regards,
Emily
The MDF i purchased wasnt great quality…
The MDF i purchased wasnt great quality and warped
26 août 2026
Réponse de Builder Depot
We’re sorry to hear that the MDF you received did not meet your expectations.
We can’t see any previous communication from you regarding this issue, so unfortunately we haven’t had the opportunity to investigate or assist. Please contact our Customer Service team with details and photos of the affected MDF so we can look into this for you.
Kind regards,
Emily
Réponse de Builder Depot
Thank you for the 5 stars and the big thumbs up!
We really appreciate your support and are pleased you had a great experience with Builder Depot. We look forward to seeing you again.
Kind regards,
Emily
Réponse de Builder Depot
We’re pleased to hear you had such a smooth experience using our online Click & Collect service.
Thank you for choosing Builder Depot and for taking the time to leave us a 5-star review. We hope to welcome you back again soon.
Kind regards,
Emily
I have deducted one star because my…
I have deducted one star because my order was not processed promptly, requiring me to follow up on its status, which resulted in a one-week delay in receiving it.
27 août 2026
Réponse de Builder Depot
Thank you for taking the time to share your feedback.
We’re sorry that your order was not processed as promptly as it should have been and that you needed to follow up with us. We appreciate how frustrating the resulting delay must have been and will take your comments on board as we continue to improve our service.
Thank you for your patience and for choosing Builder Depot.
Kind regards,
Emily
Réponse de Builder Depot
We’re pleased to hear your delivery arrived on time as expected.
Thank you for choosing Builder Depot and for taking a moment to leave us a 5-star review. We hope to serve you again soon.
Kind regards,
Emily
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