Builditwithrob Avis 

After watching Build it with Rob on YouTube for years we knew he was the man to convert our loft. We went through designs and drawings together and made the best possible space. The steel kit was erected very quickly we was very impressed, the roofers quickly started on the externals and Rob finished bits inside. Very happy with our new loft space would highly recommend.

Rob and his team were absolutely brilliant. If I ever had any questions about anything he would explain in detail how things work or what was the best option. They carried out the work to a fantastic standard and I am very pleased with my loft. The system was fitted and water tight in a very short period of time compared with what others were offering. If I had a second home I'd have them in again no questions asked. 5 stars from me.

Rob and his team installed front and rear dormers on our bungalow. There standard of work was tip top! Very professional service from start to finish and the level of finish is fantastic. I would recomend them to anyone looking for building work.

Highly recommend Rob and the team, talked me through step by step and delivered as promised. Couldn't ask for more

We paid for survey and measuring for steels for a loft conversion but the job was never started. I would strongly advise against using this company. We paid the builder upfront, but they failed to turn up or give a reasonable explanantion and finally would not refund our money after confirming they were unable to do the job. They have continually ignored all our requests for a full refund despite multiple promises to return our money, the company has now gone completely silent and is unresponsive to all communication. A very disappointing and costly experience.

I paid a large deposit on 06 October 2025 for a site survey visit and measurements, with the clear understanding that this would lead to a full loft conversion completed to ready‑to‑use living standards.

Immediately after taking the deposit, the company advised that they were unable to deliver on the agreed service due to internal issues and stated they could only provide a much more limited, skeletal finish if we were to proceed with the project. This was a significant change from what was originally promised and agreed.

On this basis, I confirmed that we did not wish to go ahead, and I was assured that my deposit would be refunded immediately as they could no longer deliver the agreed conversion. Unfortunately, this did not happen. Despite multiple follow‑ups over the following months and repeated assurances, the refund has not been returned, and the matter remains unresolved to date, which is why I am now leaving this review.

Whilst I have tried to resolve this amicably, giving them chance after chance to make good, the continued retention of my deposit without any service being supplied has left me out of pocket, extremely disappointed, and frustrated with how this company operates. So based on my personal experience and opinion, I would not recommend using this company as they are not completely transparent on what they can and can’t deliver on UNTIL they have secured your deposit.

Amazing work very honest and very down o earth man despite his large following. Work was perfect and I’m absolutely amazed with how fast and great my steel went up.

I engaged Build It With Rob Ltd for a loft conversion and, unfortunately, the overall experience has been extremely poor.
The project was abandoned before completion and before Building Control sign-off, leaving me to deal with unresolved compliance issues and additional costs myself. Communication deteriorated significantly towards the end, with calls and messages going unanswered despite prior agreements to complete outstanding works and supply required documentation.
There are serious workmanship issues. The new loft floor suffers from very loud and intrusive squeaking throughout. No isolation strips were installed, and no apparent steps were taken to prevent movement between the floor and the structure, despite my specific request that the floor be solid and silent. I have since been advised that the floor may require partial or complete refitting to remedy this, which has significantly marred the build.
I have also obtained independent second opinions on the roof works, which identified broken tiles at interlocking points and poor finishing in places. In addition, waste from the roof works was not properly managed and resulted in blocked drains that required remedial work.
I paid regularly and in good faith throughout the project, including payments ahead of milestones, on the understanding that remaining works would be completed at the end. This did not happen. Due to the abandonment of the project and lack of cooperation, the matter is now subject to legal action.
Based on my experience, I would not recommend this company.

I had a velux loft conversion done with Rob which took a few weeks to complete. Rob and the guys were always on site when they said they would be and were always communicating where they were up to in the build and sent regular pictures and videos. I'm really happy with the work they did and the finish is amazing. If you need a loft conversion then Rob would be my immediate recommendation. They work around you, clean up after themselves and just get on with the job!

Rob gave me a very good price on a dormer shell, I got a few quotes and robs price and knowledge stood out. He was very fast getting the job complete within a few weeks. And the results are amazing everything looks flawless and has been completed to a very high standard. Robs a really friendly understanding bloke who will work around you and clearly takes pride in the work. He’s always In communication and I was fully aware of where we were at in the build and what had been done and why as well as this rob given me some advice on how to continue with my own building work once robs part was complete. Absolutely over the moon with the work couldn’t recommend him enough.

Rob was very professional, showed up on time and kept to the time scales he mentioned. Payment was easy and fully transparent. Work was done to a really good standard and very happy. Would recommend for abyone

I had a delux storage conversion done with Build it Rob, before it was a dark space I didn’t like to venture in and now it’s a lovely light room.
Rob and his team not only did an excellent job, but they were very profession and friendly as well, I’m very happy to recommend them.

Well, I must say that what a great human being and a true gentleman Rob is. He is extremely professional, polite and very helpful. He is master in his skills and poses a very in depth knowledge. He is very patient when it comes to a customer asking so many questions. I hired Rob to do my loft. He and his team did a very fantastic job. They finished the job as per his given time scale. Job was completed within 5 days. Every single day, he & his team was on time. He and his team made sure that while doing the job, they keep protecting my property and not to damage anything. I am extremely happy with the job from start to finish. I have no doubt in my mind hiring Rob again in future for anyother job. I can confidently say that I highly recommend Rob for any building work. I can assure you that you won't regret.

I would definitely recommend Rob and his team, the work was done in a few days as promised
Very pleased with outcome
Very hard working team

We had Rob convert our loft out earlier this year and it was easily the best decision we’ve made since buying our house back in 2021. The quality of work is excellent, Rob and the team did a brilliant job. We now use the loft as a home cinema / office space which has transformed how we use the house.

I’ve happily recommended him to other people and when we move home, i’ll be getting in touch with Rob for his help again!

Rob was exactly as he seems on youtube happy friendly very experienced with great knowledge of loft conversions, He was able to explain everything to me in great detail making sure i understood what he ment.
our loft conversion turned out perfect just as he has described to us, after 3 weeks of work we had not seen anything he had done then the loft hatch was cut out staircase was fitted and we was blown away.

EXCELLANT SERVICE QUICK RESPONSE .THANK YOU FOR ALL YOUR HELP WITH GIVING US THE CORRECT INFORMATION ON CONVERTING OUR LOFT. NO SALES PITCH GIVEN WHY YOU SHOULD DO THE JOB JUST GOOD OLD HONEST ADVISE .
REALLY APPRECIATED

Rob and team converted my loft in early 2024 and did an amazing job. Super professional, protected everything, worked like machines and the end result is perfect. I contacted him after watching his Youtubes because his work speaks for itself. I would not hesitate to recommend.

After watching Rob for many years on youtube i approached him for my loft conversion, after a few calls and emails a site visit was arranged he was on time polite and reassuring. He talked me through every aspect of the conversion explained how it would all work and gave me a schedule of works with plans drawings and an overall sense of professionalism.
If i ever buy another home he will be the first trade i call in, highly recommended.