Build The Power Avis 

75
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was nice to find a company that had everything all as one package and in stock and fast shipping don’t hesitate to buy from this company. They are very conscientious of the customers needs.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Guney was responsive and my order arrived as expected. This is definitely a small business. However, in this case it's the good kind where there's a real sense of ownership and humanity. Beyond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience buying a home battery system from Build the Power. From finding the product I was interested in on their website to getting my questions answered quickly and placing the order... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a new generator, it was delayed in shipping but they kept me updated like I have never been. This customer service was five star excellent. I actually could not get mad because they were... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service e-commerce

Écrit par l'entreprise

We are a small but rapidly growing company with a mission to revolutionize the home energy generation industry.Our approach is simple: we make it easy for you to obtain a comprehensive energy system. Unlike other companies and local installation services that have been charging exorbitant prices for energy systems, we are here to disrupt the market and change that.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(75)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fast ordering

Fast ordering, great customer service, they fixed an issue that came from the manufacturer and stood by their word.

16 septembre 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

I Was Impressed Before I Even Got It… deadass.

Although my EcoFlow River 3 hasn’t arrived yet, I want to highlight the excellent customer service I’ve received so far and why i’m even leaving this review. When I asked about shipping, I got a quick, clear, and supportive response. They even offered to speed up my order so it would arrive sooner… That kind of effort and communication really stands out to me and does not go unnoticed. I’ve had extremely bad experiences with customer service so I truly, truly, appreciate it. You guys truly stood out to me in the best way. You’ve earned a loyal customer in me, and I’ll definitely be supporting this company again in the future. I’m happy to keep doing business and will gladly recommend this company to others. Especially because of the insane deals they have for electronics!

B.T.P. on top! 😮‍💨

2 septembre 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Great service, great people!

Wonderful communication and ethics. I preordered an item that was out of stock and as SOON as it was available, the package was shipped. Great service, great people!

14 août 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Great communication!

Great communication!! I accidentally gave the wrong ship to, and it was addressed immediately. Also, my item was back ordered and I was kept informed the entire time, until it was delivered.

25 juillet 2025
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Bluetti cable

The part was good quality work as I needed customer service excellent knew when my shipment was going to be in

27 juin 2025
Logo de Build The Power

Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Everything arrived packaged…

Everything arrived packaged professionally and had good instructions to follow. The Battery was defective and I had expert help in diagnosing the problem and then they were fast in getting the warranty process completed and shipped me a new one right away. They kept me informed all the way and was very patient with me as I'm not a professional electrician.

5 juin 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

I ordered a new generator

I ordered a new generator, it was delayed in shipping but they kept me updated like I have never been. This customer service was five star excellent. I actually could not get mad because they were so on top of it!

email response in less than a day every time

19 mai 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Cummins Onan P4500i Generator Repair

The customer service at Build The Power (BTP) is exceptional. I was having trouble with my ONAN P4500i. It would not ramp up under load. BTP took the time to connect me with the right technician at Cummins and they were able to help me fix my generator. Other companies that I contacted would tell me to throw it away and buy a new one. BTP supported me.
Thank You
Raul

9 mai 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Great service

Great service. Fast delivery. I had questions and they were very quickly answered. I made an error on my delivery address. When I emailed the correction, he immediately changed it and communicated it to the third party shipper. Equipment works and arrived in great shape. Well packaged.

16 avril 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Excellent communication and fast…

Excellent communication and fast customer service. I placed an order online that I realized needed to be cancelled and the process was very fast and easy. Refund was immediately issued.

3 avril 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

There was a problem with my order and…

There was a problem with my order and when I wrote a not on the companies chat the company owner called me and the problem was corrected the next day and my generator was shipped promptly after that.

26 mars 2025
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Highly recommend doing business with them.

Buildthepower sent out my adapter right away and for a great price. However, it didn’t fit my solar panel, so I checked in about a return. The offered a refund that came through immediately.
Would highly recommend doing business with them.
Keep up the great customer service!

27 mars 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Great communication

I ordered a product from Buildthepower that was from an affiliated company. Communication about where and when the product would ship was excellent. I received my order quickly and with no issues. Thanks!

13 février 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Build the Power was EXTREMELY helpful…

Build the Power was EXTREMELY helpful in advising and updating us with respect to our order. It was a Cummins part that needed to be shipped directly from Cummins, and Build the Power was very instrumental in getting the part to us in a timely manner!

21 février 2025
Avis spontané
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Réponse de Build The Power

Thank you.

Noté 5 sur 5 étoiles

Had a dead sunpower home battery

Had a dead sunpower home battery. Determined the gateway was bad. You sent me wiring diagram’s to update the gateway to insite installed and is working fine thank you

14 janvier 2025
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Réponse de Build The Power

Thank you.

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