Ik heb op een zaterdagavond met Black Friday 15% korting de G&G RK-74 online aangeschaft, met een paar magazijnen en een batterij. Ik kreeg al snel een bevestigingsmail, en die maandag al een track en... Voir plus
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ik had een replica gekocht in september, echter na 2 maand werkte deze niet meer, langs gegaan, ze hebben ernaar gekeken en toen bleek er iets goed mis te zijn. een tandwiel van de gearbox bleek kapot... Voir plus
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Goed en professioneel advies bij aankopen. Ze nemen echt de tijd om zaken uit te leggen en te laten zien. Dus ook voor de beginnende airsofter een geweldige plek om aankopen te doen!
À propos de l'entreprise
Informations provenant de diverses sources externes
Bunker 501 has the biggest and best Airsoft collection with low prices and shipping worldwide. Over 100 brands such as Tokyo Marui, Umarex & many more.
Coordonnées de contact
Kelvinstraat 14A, 7575AS, Oldenzaal, Pays-Bas
- 0541299073
- info@bunker501.nl
- bunker501.nl
4,0
Bien
28 avis
Aucun historique récent de demande d’avis
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Satisfied customer here
Ordered 2 x Nuprol 11.1 LiPo’s the 03/01/2021. Arrived today 08/01/2021 despite some delayed transit.
Im very satisfied. Definitely not my last and only order from them. :))
8 janvier 2021
Avis spontané
Fast shipping
I was a little concerned about trading with bunker501.nl. after reading reviews.
But the goods came quickly and there was nothing wrong with the quality.
18 juillet 2019
Avis spontané
Toppie!!!
Toppie spotgoedkoop, vlekkeloze communicatie, komt al zijn afspraken na en doet niet moeilijk als er iets verkeerd besteld is, nota bene door mijzelf, echt aanrader!
24 février 2019
Avis spontané
Great shopping experience
Great shopping experience, I'll continue to get some of my airsoft stuff here!
4 janvier 2019
Avis spontané
Top bedrijf!
Ik heb op een zaterdagavond met Black Friday 15% korting de G&G RK-74 online aangeschaft, met een paar magazijnen en een batterij. Ik kreeg al snel een bevestigingsmail, en die maandag al een track en trace code om hem dinsdag te ontvangen. Goed ingepakt, geen beschadigingen oid. Na een paar skirms zeker nog geen spijt van deze aanschaf, en zou zo weer bestellen bij Bunker501!
16 décembre 2018
Avis spontané
Perfect service! Great products
Easily one of the best companies I’ve ordered from online. Well priced, great customer service, easy to use site, no hassle. Would highly recommend!
21 novembre 2018
Avis spontané
Réponse de Bunker501
Hi Toby,
thank you for your great review and when you are happy we are even more happy.
Rude, unhelpful, unresponsive to queries, incorrect contact address through paypal.
I bought a magazine for my pistol. The website did not specify the calibre and it turned out they were selling only 6mmbb, when I needed .177bb. I contacted them to arrange a return on the email address provided to me by Paypal THREE times with no response. I escalated to Paypal and received an immediate, rude response, saying that I ought to have just known Dutch firearms law and accusing me of making no effort to contact them and that their terms only allow refunds within 14 days. When I pointed out that I had used the email address provided by Paypal and that they ought to correct this wrong information they continued to respond rudely and have refused to cover the cost of returning the item, though they say they will refund on receipt. I have never been treated so poorly by a company from whom I purchased an item in good faith. Do not use.
17 novembre 2018
Avis spontané
Réponse de Bunker501
Dear Simon Clare,
could you please tell the full story.
You ordered a M9A3 Magzine in our webshop that is named Bunker501 Airsoft Experts.
Airsoft is a game that can be played with a Calibre of 6MM or 8MM and not .177 (4,5 mm)
If it was unclear to you what Calibre the Magazine was why didn't ask us if the magazine was a .177 Calibre magazine.
Further more you state that you did not get any answer on your 3 emails.
That is beacuse like i answered you in the email that you sent your emails to an email addres that you got from a third party and is already not in use anymore for over more than 2 years now!
Why didn't you look at the contact tab on our own site, there you would have found the correct address.
So in a summary you give us a 1 star review because you ordered a wrong magazine and you used the wrong email address (that was not even given by us but you got it from a third party) and now you blame us for that.
We explained to you how the returns prgramm works on our website and immediately you tell us we have an attitude, we were really surprised why you would say that.
Let me make it clear.
Our returns programm will only process returns that will be done witin a 14 days period and we can not do anything about that 14 day period because that is our freight forwarder who arranges that process.
When a return is not our fault (when the customer ordered something he can not use or he ordered faulty) we will not cover the return costs.
Only when the Products is broken or when the fault is our fault we will cover the return costs.
We are not responsible when third parties do have a wrong email addres of ours , why did you not look at the right spot for the email addres and that is at our contact on our website.
Please be honest when you are doing something wrong yourselves and do not blame us when you order something wrong and did not use the correct email addres that could be found easily on our website!!
Best Regards,
Team Bunker501
Be carefull if you something from this company.....
Made an online purchase from Bunker501.nl and in the beginning, it all seemed to work well and the order looked like sent after only a few days, but unfortunately, the shipment never arrived at my home but was returned to Bunker501.nl.
Bunker501.nl claim that an attempt to deliver was made but that there was nobody at home, but I was home all that week, I had a letter of authority taped to my front door giving permission to leave it at my doorstep. And the transport company did also not leave a message that they had attempted to make a delivery and this is not normal where I live, so I would say that it is very, very doubtful that a delivery attempt has been made.
Bunker501.nl have now also ignored my last 2 emails asking for either the delivery to be made or to have a refund of the money, and the silence from their side says it all.
It looks like €224.89 down the drain.
Update 21-6-2018
After opening a PayPal dispute towards Bunker501 I finally got a reply to my e-mails and I have today received my purchase.
That I had to involve PayPal to get what I had ordered is of course not good, but at least I did not waste my money, so I change my 1 star to 3 stars and I recommend you use PayPal if buying anything from them.
2 juin 2018
Avis spontané
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