20182023 Avis 

301
TrustScore 3 sur 5

2,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

As many others have reported, this company is running a scam. Returned an unused item in line with their terms and conditions and they confirmed receipt. After no refund showed up they then emailed to... Voir plus

Noté 3 sur 5 étoiles

Bit of a mixed review. Got some shorts and a t-shirt and they looked great. The shorts fit perfectly. The shirt was a little large so I sent it in for a refund. After getting my exchange request appro... Voir plus

Noté 5 sur 5 étoiles

Very good product love the insert. Quality of product with being in a wheelchair & recently had an operation had to wear mask in hosp except when eating & having another op in October got no issues wi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Received my order but had to return due to the size being too small. Months later still waiting for my refund and no communication from the business after multiple emails. Avoid!

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements pour femmes

Écrit par l'entreprise

We are no longer trading. Thank you for your support over the years.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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2,8

Tous les avis

(301)

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Noté 2 sur 5 étoiles

Disappointed with the service and…

Disappointed with the service and product. I placed the order early August and had zero communication until I chased via email in early September. A polite email came back advising that the 2 products I'd ordered would be sent separately which was something. The Berlin shorts arrived first. For £27.99 I expected decent quality fabric, but it is thin with a cheap feel. The facemask is adequate at best and the design doesn't even match the photo on the website. Won't be buying from BunnyStyle again.

8 septembre 2020
Avis spontané
Logo de 20182023

Réponse de 20182023

Hi there,
Sorry to hear you were disappointed. Although we do all we can to ensure that our products are always great quality, we have seen some products passing our supplier’s quality checks even though they should not. We are working on resolving this issue to ensure that these quality checks are accurate. In terms of the fabric used though, we have been using the same fabric for over a year now and it’s always been a good quality cotton. We do not use low quality fabrics in our products.
Please note that anything you don’t like for any reason you can return by taking advantage of our free returns policy. x

Noté 5 sur 5 étoiles

Proud customer

Great quality and price. I've been shopping with Bunny Style since they first opened and will continue to do so. I proudly own many of their products now and am the forthcoming shoes will be next!

6 septembre 2020
Avis spontané
Noté 4 sur 5 étoiles

Good product, marred by slow delivery

The items arrived as expected and I was happy with the quality. The only issue was how long it took to arrive, I did have to chase but to their credit the responded quickly and found a solution to get the items to me as quick as possible.

5 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Awful product

The face mask I bought is absolutely awful. The “filter” inside it is plastic and you can’t breathe in it. Also the filter doesn’t cover the whole width of the face mask. Awful product

5 septembre 2020
Avis spontané
Logo de 20182023

Réponse de 20182023

Hi there! Please note that the filter is not plastic but carbon. We only add the filter as a bonus and it really works for filtering tiny particles! If your mask was too small then you likely received a faulty product and we are aware of this issue and are exchanging all faulty products free of charge so please get in touch and we will send you a new one! x

Noté 5 sur 5 étoiles

Great quality

I've ordered a few things from these guys. They always arrive really promptly and they're really great quality!

5 septembre 2020
Avis spontané
Noté 3 sur 5 étoiles

Great customer service but should’ve been quicker

I wasn’t impressed with the face mask I ordered and left a bad review. Someone replied almost instantaneously and advised of an error. I was sent a replacement with no questions asked and it is much better. I have not given 5 stars because it shouldn’t have taken me to write a bad review to rectify the problem if it was a known issues.

5 septembre 2020
Avis spontané
Logo de 20182023

Réponse de 20182023

Hi there! We are aware of the issue of wrong size items released in one of our batches and we are exchanging all faulty items so just get in touch and we will send you the correct size free of charge! x

Noté 1 sur 5 étoiles

Schlechter Service

Im Juni Ware bestellt und bis heute noch nicht den Vorgang abgewickelt.. bekomme kein Geld zurück und auch kein retourenlabel gesandt und auf Mails wird nicht mehr reagiert.
Einfach schlechter Service.

4 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality love all the things I…

Fantastic quality love all the things I got the back back is amazing and fits everything I need for work. The shorts, T-shirt and baseball cap fit well and are so comfy. The face mask I use every day going into work before changing into the surgical masks (I work in the nhs so can’t wear it all day)

3 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience with customer…

Terrible experience with customer service. It took me more than a month to get a size exchange. I initially asked for larger size, but told that my request couldn't be processed due to a customer service issue and that my return would still be valid. Next, I was told that the size was out of stock and I'll have to wait till the next shipping round or I can get a refund. I opted for the refund and basically didn't hear back for a few more weeks. Several follow ups and pings later, I got a notification that a new pair had been shipped, ignoring my choice for a return. Finally, I got the right size, returned the original pair and vowed never to order again.

3 septembre 2020
Avis spontané
Logo de 20182023

Réponse de 20182023

Hi there! I checked the history of this order and in fact the whole return service was hugely negligent. The person who dealt with it for you has been laid off a few weeks ago after we realised they were not coping with the role. We have since introduced a new easy return system too, where customers are able to put their return requests directly into our system so nothing gets lost. Please note that we are a team of 3 and we are doing all we can to get things right and in the past 3 months we have experienced an unprecedented increase in orders which in return impacted our ability to deal with things efficiently. Hope you try us again. x

Noté 5 sur 5 étoiles

Mask good product

Very good product love the insert. Quality of product with being in a wheelchair & recently had an operation had to wear mask in hosp except when eating & having another op in October got no issues with your product & with me & my partner ( a gay couple) have no issues of wearing it well done . Soz about the last e-mail got mixed up lol

2 septembre 2020
Avis spontané
Logo de 20182023

Réponse de 20182023

Seems you might have confused merchants as we sold you a rainbow mask! All good with it we hope! Let us know if you need any more help!

Noté 1 sur 5 étoiles

Unfortunately the pride theme colours…

Unfortunately the pride theme colours are not the true pride colours just a wishy washy attempt. We are proud of our pride flag so would expect the pride range of clothing to have the correct colours. The shorts were badly made for the cost charged (expect a little exploitation of the pink poond!!). I returned the goods and did get my refund after 14 days. Sorry not a positive review but please don’t advertise something for the LGBTQ+ community and not get the correct pride colours.

2 septembre 2020
Avis spontané
Logo de 20182023

Réponse de 20182023

Hi there! Gonna be quick here: We believe that everybody is free to use and wear any colours they want. So are we! We have been using our rainbow palette for 3 years now and will not be changing it as it is our trademark. To anyone who is not entirely happy with this concept we offer free returns and exchanges. We are fully LGBT+ owned and operated and we own our rainbow as much as anybody else owns theirs. x

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