The best food for dogs with allergies Our springer had skin allergies and since feeding her Burns it’s improved massively, very happy 😊 Superb customer services with advice if needed.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It’s always easy to be excellent when things go right but not always the case when there is an issue. Burns Pet Nutrition have got it right. I received an incorrect order. The team started working tog... Voir plus
We had a slight problem with a bag of food. Contacted customer service and was the issue was .sorted by the following day. We have been using Burns dog food for over 14 years and our dogs have been... Voir plus
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Voir plus
À propos de l'entreprise
- Magasin d'alimentation animale
- Fabricant de nourriture pour animaux
- Fabricant de produits alimentaires
- Animalerie
- Magasin d'articles pour animaux
À propos de Burns Pet Nutrition
Écrit par l'entreprise
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Écrit par l'entreprise
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Coordonnées de contact
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 41 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love this food for the dogs
Love this food for the dogs!
Balanced and the dogs coats are fabulous!
9 juin 2026
Extremely swift response and delivery!
9 juin 2026
Unable to purchase locally but very…
Unable to purchase locally but very speedy delivery service from the Burns website.
1 juin 2026
My order of dog food arrived from the…
My order of dog food arrived from the courier in a very poor state. On contacting Burns they remedied the situation to my entire satisfaction.
30 mai 2026
As always Burns are great .
As always Burns are great and very friendly. We did have some confusion over the order due to phones being down, but staff went above and beyond to get it right.
5 juin 2026
Excellent food/Excellent Rep
My rep Aileen Coull is exceptionally polite, friendly and helpful. The food is good quality and helps with health and weight maintainence. Delivery is also very fast and goods delivered in good order.
18 mai 2026
Excellent product….
Excellent product….
I have always fed my dogs on Burns food …
Definitely recommend to all ….
26 mai 2026
Great service
Great service! I’ve moved from Wales , but didn’t want to change my dog’s food , ordered on line , delivered in a couple of days! Thank you !
31 mai 2026
All arrived in good condition thank you!
31 mai 2026
Very helpful staff genuinely want to…
Very helpful staff genuinely want to assist with any questions or problems
1 juin 2026
Avis spontané
Easy toorder.easy to change delivery…
Easy toorder.easy to change delivery date but most of all my fog loves the foʻf.
29 mai 2026
My dog loves this food and seems to be…
My dog loves this food and seems to be healthy and happy
17 mai 2026
Excellent product and good customer service
It is easy to place an order and my 'girl's' kibble is delivered on time. Aileen provides good customer service.
I have 5 Labradors who enthusiastically eat their kibble. They are healthy with shiny coats and none are overweight. My 13 year old has eaten Burn's since she was weaned as have my other girls.
28 mai 2026
Excellent service
Excellent service, very easy to order, well packaged and prompt delivery.
My dog has pancreatitis and been put on a low fat diet. Therefore I’ve had to change her usual kibble with the weight control one. She loves it
21 mai 2026
One of the best companies I’ve ever…
One of the best companies I’ve ever dealt with, efficient, quality products, arrives when they say it will. Perfect
26 mai 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.