Extremely helpful advice and service pre buying first pack. Our 11 year old labradoodle loves the wet food, he has settled really well on it giving he has to have a low fat diet due to having pancreat... Voir plus
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My issue was dealt with quickly and efficiently by the customer services team. The CS member dealing with it seemed genuinely concerned with my query and a satisfactory solution was reached. Absolutel... Voir plus
Both of my dogs were having infrequent tummy issues on their current foods (different brands). Switched to Burns and instantly noticed a difference with them both. Happy dogs, happy owner.
The best food for dogs with allergies Our springer had skin allergies and since feeding her Burns it’s improved massively, very happy 😊 Superb customer services with advice if needed.
À propos de l'entreprise
- Magasin d'alimentation animale
- Fabricant de nourriture pour animaux
- Fabricant de produits alimentaires
- Animalerie
- Magasin d'articles pour animaux
À propos de Burns Pet Nutrition
Écrit par l'entreprise
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Écrit par l'entreprise
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Coordonnées de contact
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 41 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Simple to order and very quick delivery…
Simple to order and very quick delivery to our door.
21 avril 2026
Both my dogs love their Burns meals
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human grade nutrition for dogs. We have a subscription(easy to pause or cancel) so we never run out. It was originally invented by a vet(Mr Burns) - he knew what he was talking about 🐶🐾
22 avril 2026
Always delivers on time and quality of…
Always delivers on time and quality of both the dry and the wet food is excellent and worth the value. My dogs have been on reduced diet feed and it allowed her to feel full and lose 2.5kg after putting on weight
15 avril 2026
Different delivery days
2 packages delivered by 2 different companies on different days. Comkunications not vlear why
13 avril 2026
A very good company to deal with and…
A very good company to deal with and excellent food.
10 avril 2026
All good / healthy dog
10 avril 2026
Good communication with sales staff
Good communication with sales staff. Great discount for Hearing Dogs.
16 avril 2026
They do exactly what they say they will…
They do exactly what they say they will do. Everything was despatched quickly and delivered when they said it would be delivered. Everyone was very helpful.
8 avril 2026
Excellent food
Excellent food
Excellent Company & delivered on time.
What more could you ask for
14 avril 2026
I’ve been using burns for many years…
I’ve been using burns for many years and never had any issues all my dogs are fed on burns from puppy to my elderly dogs and all are in good shape and healthy the rep airline goes out of her way to help me and nothing is too much for her to do my thanks Glenn jones Swiftbrook Labradors
10 avril 2026
Super customer service
Super customer service, listened as to why my old dog was struggling. Possibly her digestive system with the usual food. I was sent a couple of sample bags which both my dogs love. Thank you for the food, plus the money off coupon. What a remarkable difference the food has made.
13 avril 2026
I am a new customer ordering the…
I am a new customer ordering the dogfood was ok but had trouble putting the diccont number in I have ahearing dog so this will be the first time my assistant dog will have the food am looking forward to ordering again
10 avril 2026
The delivery company sent me a email at…
The delivery company sent me a email at 11.40 to inform me they were delivering between 9.18 and 11.18 they then attempted to deliver at 9.40 , but we don't open until 10am if we had known we would have opened early so we have not received anything yet!
9 avril 2026
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