Extremely helpful advice and service pre buying first pack. Our 11 year old labradoodle loves the wet food, he has settled really well on it giving he has to have a low fat diet due to having pancreat... Voir plus
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My issue was dealt with quickly and efficiently by the customer services team. The CS member dealing with it seemed genuinely concerned with my query and a satisfactory solution was reached. Absolutel... Voir plus
Both of my dogs were having infrequent tummy issues on their current foods (different brands). Switched to Burns and instantly noticed a difference with them both. Happy dogs, happy owner.
The best food for dogs with allergies Our springer had skin allergies and since feeding her Burns it’s improved massively, very happy 😊 Superb customer services with advice if needed.
À propos de l'entreprise
- Magasin d'alimentation animale
- Fabricant de nourriture pour animaux
- Fabricant de produits alimentaires
- Animalerie
- Magasin d'articles pour animaux
À propos de Burns Pet Nutrition
Écrit par l'entreprise
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Écrit par l'entreprise
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Coordonnées de contact
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 41 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service quick delivery and Aileen…
Great service quick delivery and Aileen is always a pleasure to speak to.
8 avril 2026
5* customer service
I had missed out on joining the puppy club as it isn’t up and running yet. I emailed customer service and they sent me a 40% off voucher for a bag of food voucher. So kind and unexpected, my adult dog is a Burns dog, and now his little brother is one too. Well done Burns!
7 avril 2026
On time as expected.
2 avril 2026
Speedy and efficient response to a…
Speedy and efficient response to a query
Great customer service
Dog loves the product too
1 avril 2026
Good pricing and very quick delivery
30 mars 2026
Order arrived promptly
Order arrived promptly. Dog very happy. Satisfied with courier company
23 mars 2026
Burns is a great company to deal with
Burns is a great company to deal with. The order takes 2-3 days to be delivered & the food always arrives within the time slot. Would certainly recommend them to friends.
22 mars 2026
Excellent customer experience with…
Excellent customer experience with nutrition advisors thank you
18 mars 2026
👌A Happy 10 Year old Dog 🤣
First Class Service and Prompt Delivery
Plus The Dog 🐶 thinks the Burns Food is Outstanding….!!!!
22 mars 2026
This is a great product
This is a great product. The quality is sound and my dogs are happy and healthy on the food. The ordering through the website works well and the deliveries are reliable and prompt.
21 mars 2026
Easy to order and quick delivery
Easy to order and quick delivery. Used Burns food for over 20 years suits my dogs .
14 mars 2026
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