The insulation was delivered quickly and well packed. The size was 28mm bore by 19mm thick. This was for heat pump feeder pipes that the seagulls had pecked for their nests! I had no trouble cutting t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Having been into places like B & Q , Wickes etc ,I originally thought that my project was going to be expensive.We had recently moved into a Dorma Bungalow in Cheshire , on checking in the loft sp... Voir plus
L'entreprise a répondu
Great company and an easy to use sales platform. Good communication throughout the delivery process and my product arrived in good condition and on time. Driver was friendly & helpful so I couldn’t h... Voir plus
Fast and reliable service every time. We operate nationwide, and Buy Insulation consistently looks after all our pipe insulation requirements. They ensure everything arrives on time, well packaged,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Coordonnées de contact
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Royaume-Uni
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,6
Excellent
299 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good experience
It was a straight forward easy experience ordering with these guys. Items came earlier than expected in good condition. Will definitely use them again
30 janvier 2025
Réponse de Buy Insulation
Thank you, Mohammed, for your positive 5 star review.
We are pleased to hear your order arrived earlier than expected and everything was in good condition. We look forward to serving you again soon.
Best wishes,
Buy Insulation Customer Care team
Quick service at a good price
27 janvier 2025
Réponse de Buy Insulation
Thank you David for leaving your feedback and giving us 5 stars.
We are delighted you found our service quick and our prices competitive. If you need anything in future, we will be happy to help.
All the best,
Buy Insulation Customer Care team
Good quality product fast delivery good…
Good quality product fast delivery good communication!
13 janvier 2025
Réponse de Buy Insulation
It is great to hear you had such a positive experience with us James.
We are pleased you were happy with the quality of your order, the speed of delivery and our communication. If there is anything we can do for you in the future, please get in touch.
Best regards,
Buy Insulation Customer Care team
Left at another post code
17 janvier 2025
Réponse de Buy Insulation
We are sorry to hear your delivery was not made to the correct address.
Although some time has now passed, if you still need any support or further assistance, please get in touch with us at sales@buyinsulation.co.uk.
We are always here to help where we can and we continue to improve our service so future orders run smoothly.
Kind regards,
Buy Insulation Customer Care team
Réponse de Buy Insulation
Thank you for your feedback! We're glad you found the best price and that your order was ready when you arrived.
Best regards
Buy Insulation Customer Care Team
Réponse de Buy Insulation
Thanks for your feedback! We're happy to hear you found what you needed easily.
Best regards
Buy Insulation Customer Care Team
By sending correct order
2 janvier 2025
Réponse de Buy Insulation
Thank you for your feedback, we are sorry to hear that your order got sent to the wrong address.
Please get in contact with us for a 5% discount code if you are to order again!
Best regards
Buy Insulation Customer Care Team
Very happy - product and delivery spot on..
Very quick transaction and just as quick delivery!
4 décembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you for your great feedback! We're glad the transaction and delivery were both quick and smooth. We appreciate your support!
Best regards
Buy Insulation Customer Care Team
19mm neoprene for robot wheels
Product as described and delivered in good time and order.
9 janvier 2025
Réponse de Buy Insulation
Thank you for your feedback.
We are glad to hear your 19mm neoprene arrived on time and met your expectations. If you need anything else for your projects in future, we will be happy to help.
Best wishes,
Buy Insulation Customer Care team
Very good quality
Very good quality , arrived early than usual, price was reasonable. Happy to be able to buy it.
8 janvier 2025
Réponse de Buy Insulation
Thank you for your kind words.
We are pleased you were happy with the quality, the early delivery and the price. It means a lot to us to have you as a customer and we hope to serve you again soon.
Best wishes,
Buy Insulation Customer Care team
Competitive prices
Competitive prices, website was easy to use, with lots of choice for my chosen product and very quick delivery.
Only slight negative was no communication in regards to the delivery date and just turned up with a bulk delivery.
Would still highly recommend them though.
6 novembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you Tom, we appreciate you taking the time to leave such a detailed review.
We are glad you found our prices competitive and our website easy to use, and pleased to know your order arrived quickly.
We appreciate your feedback about the delivery communication and will take this on board as we work to improve our service. Thank you for your recommendation, it is very much appreciated.
All the best,
Buy Insulation Customer Care team
All good but should have been told…
All good but should have been told about delivery date rather than a message from you saying we just tried to deliver your goods ( which was a pallet that was 8 foot high so even more reason to make sure someone was there) but no one was in , that’s because we did not know you were delivering
3 janvier 2025
Réponse de Buy Insulation
Thank you for your feedback, Sean.
We are glad you were happy with your order overall but we do understand how important it is to know when a delivery is arriving, especially with larger items.
We are taking your comments on board as we continue to improve our delivery communications and processes. If you need anything else, please let us know.
Kind regards,
Buy Insulation Customer Care team
Website was easy to use and determine…
Website was easy to use and determine which product was required. From there, purchase, payment and delivery were all easy. Delivery was within the advised time line, even with it being Christmas
23 décembre 2024
Avis spontané
Réponse de Buy Insulation
ChatGPT said:
Thank you, Ralph, for your wonderful feedback.
We are delighted you found the website easy to use and that your order arrived on time, especially during the busy Christmas period.
It is great to hear the whole process was smooth for you. If you need anything in future, we will be happy to help.
Best wishes,
Buy Insulation Customer Care team
Easy to order
Easy to order, quick delivery, competitive pricing and excellent comms!
16 décembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you for your review.
We are pleased to know you found the ordering process simple, the delivery quick and the prices competitive. It is also good to hear you were happy with our communication. We look forward to helping you again in the future.
Kind regards,
Buy Insulation Customer Care team
Réponse de Buy Insulation
Thank you for your feedback Wayne.
We are glad you are happy with your knife set and its sharpness. If you need anything else, please feel free to get in touch.
Best wishes,
Buy Insulation Customer Care team
Great range of products and keen prices…
Great range of products and keen prices with fast delivery!
22 novembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you, Glynn, for your review.
We are pleased you were happy with the range of products, our prices and the speed of delivery. Your feedback means a lot and we hope to serve you again soon.
All the best,
Buy Insulation Customer Care team
Ordered the pipe lagging online
Ordered the pipe lagging online, wasn't sure if what I was ordering was correct so had a chat with the man , he told me what I needed, I ordered and it was down really quickly. Excellent service
15 novembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you, Leita, for sharing your experience.
We are glad our team could help you choose the right pipe lagging and that your order was sorted quickly. It is always our aim to make things as easy as possible for our customers. If you ever need further advice, just let us know.
Kind regards,
Buy Insulation Customer Care team
Does what it says on the tin
Really useful website t identify what's needed, buy the product, then get it delivered in reasonable time frame. Does what it says on the tin
20 novembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you, Amy, for your feedback.
It is great to know you found our website helpful and your order arrived just as expected. We are glad the whole process was straightforward for you. If you have any other needs or questions in future, we are always here to help.
Best wishes,
Buy Insulation Customer Care team
Réponse de Buy Insulation
Hi Aleks, sorry to hear you aren't happy with the product. If you could please get in touch via sales@buyinsulation.co.uk so we can look into this further
Easy to order and delivered on time.
4 décembre 2024
Réponse de Buy Insulation
Thank you, John, for taking the time to leave a review.
We are pleased everything went smoothly with your order and delivery. If you need anything else in the future, we will be happy to help.
All the best,
Buy Insulation Customer Care team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.