The insulation was delivered quickly and well packed. The size was 28mm bore by 19mm thick. This was for heat pump feeder pipes that the seagulls had pecked for their nests! I had no trouble cutting t... Voir plus
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Lisez les avis des autres
Having been into places like B & Q , Wickes etc ,I originally thought that my project was going to be expensive.We had recently moved into a Dorma Bungalow in Cheshire , on checking in the loft sp... Voir plus
L'entreprise a répondu
Great company and an easy to use sales platform. Good communication throughout the delivery process and my product arrived in good condition and on time. Driver was friendly & helpful so I couldn’t h... Voir plus
Fast and reliable service every time. We operate nationwide, and Buy Insulation consistently looks after all our pipe insulation requirements. They ensure everything arrives on time, well packaged,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Coordonnées de contact
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Royaume-Uni
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,6
Excellent
299 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Fast deliveri and efficiently
Efficiently and quickly, and dedication to getting the best deliveri at the taim.
3 décembre 2024
Réponse de Buy Insulation
Thank you Anatolie, for your review.
We are pleased you found our service efficient and your delivery quick. Your comments about our dedication mean a lot to the team. If we can help with anything else in the future, just let us know.
Kind regards,
Buy Insulation Customer Care team
Réponse de Buy Insulation
Thank you, Chris, for your review. We are glad you were happy with the service and found the option to collect in Knowsley or have your order delivered useful. If you ever need anything else, just let us know.
All the best,
Buy Insulation Customer Care team
Problem sorted
Part of my order was missing however the problem was quickly and unquestioningly rectified. No hesitation in recommending this company. Not to be confused with other online companies with very similar names which I cannot vouch for
18 novembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you, Jimmy, for taking the time to leave your review.
We are sorry to hear there was an issue with your order, but pleased our team could sort it out for you quickly and without fuss. Your recommendation means a lot and we appreciate you pointing out the difference between us and other similar-sounding companies.
Best wishes,
Buy Insulation Customer Care team
Insulation for ageing conservatory.
I needed to insulate the roof of an ageing timber conservatory. Didn’t want to have to cut full size sheets. Buy Insulation advertised 600mm wide foil faced insulation panels which simplified the task. On line ordering was straightforward. Good price. Prompt courier delivery. A very good experience. Would recommend.
28 novembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you, Charles, for sharing your experience.
We are delighted our 600mm wide foil faced panels made your conservatory project simpler.
It is great to hear you found the online ordering easy and the delivery prompt. Your recommendation means a lot and we hope to help you again with future projects.
Best wishes,
Buy Insulation Customer Care team
all smooth transition and fast…
all smooth transition and fast delivery. over all all happy thank you
1 décembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you Zamir for your 5 stars!
We are glad everything went smoothly with your order and that you were happy with the fast delivery. If you need anything else in the future, we are always here to help.
Kind regards,
Buy Insulation Customer Care team
Delivery was exactly according to…
Delivery was exactly according to schedule. Insulation board was well priced and seems to be of good quality.
12 novembre 2024
Réponse de Buy Insulation
Thank you Eirik for your feedback.
We are pleased your delivery arrived as scheduled and you are happy with both the price and the quality of the insulation board. If you need any further assistance, just let us know.
Best wishes,
Buy Insulation Customer Care team
Quick delivery and product as described
31 octobre 2024
Réponse de Buy Insulation
Thank you Leka, for taking the time to share your feedback.
We are pleased to know your order arrived swiftly and matched your expectations. It is always good to hear when our service makes things easy for our customers. If you ever need advice or help in the future, just get in touch.
Best regards,
Buy Insulation Customer Care team
It arrived damaged
It arrived on a pallet with part black wrapping round it but at some stage it had straps round it that caused damage to the sheets of insulation not happy to have it delivered like that
11 novembre 2024
Réponse de Buy Insulation
Thank you, David, for sharing your experience.
We are sorry to hear your order arrived with damage and for the disappointment this caused.
Your feedback is important and we are looking at how we can improve our packaging and delivery process to prevent this in future. If you would like to discuss this further or need support, please email us at sales@buyinsulation.co.uk and our team will be happy to help.
Kind regards,
Buy Insulation Customer Care team
Réponse de Buy Insulation
Thank you for your feedback. We are pleased you were happy with the price and the service you received for your insulation knives. If you need anything else, we will be glad to assist.
Best wishes,
Buy Insulation Customer Care team
Really helpful support and items…
Really helpful support and items supplied quickly and well packaged
4 novembre 2024
Réponse de Buy Insulation
Thank you for your review. We are glad you found our support helpful and your items arrived quickly and well packaged. It is always our aim to make things straightforward for our customers. If you need anything in the future, we are always here to help.
Kind regards,
Buy Insulation Customer Care team
Armaflex insulation glue arrived not as…
Armaflex insulation glue arrived not as pictured, a cheaper alternative arrived
It's a chore to use in comparison
Wouldn't use again
6 novembre 2024
Avis spontané
Réponse de Buy Insulation
Thank you, Marc, for your honest feedback.
We are sorry to hear the glue supplied did not match the product image and that it did not meet your expectations. Your comments have been noted and we are reviewing how our products are displayed and supplied to ensure customers always receive what they expect.
If you would like to discuss this further or need any assistance in the future, please contact us at sales@buyinsulation.co.uk.
Kind regards,
Buy Insulation Customer Care team
Have used Buy Insulation 3 times the…
Have used Buy Insulation 3 times the best prices and fantastic delivery always with a smile thank you .
28 octobre 2024
Réponse de Buy Insulation
Thank you, Andrew, for being a loyal customer and for your kind words.
It is wonderful to hear you have returned to us several times and have been happy with the prices and the friendly delivery service. We look forward to helping you again in the future.
Best wishes,
Buy Insulation Customer Care team
Easy ordering and lots of options
Easy ordering, lots of options so could get the exact boards I wanted. Elliot was helpful with local collection. Will use again
4 octobre 2024
Avis spontané
Réponse de Buy Insulation
Thank you Joseph.
We are pleased you found it easy to order and were able to find exactly what you needed. It is great to hear Elliot was helpful with your collection. We appreciate your feedback and look forward to serving you again.
Best regards,
Buy Insulation Customer Care team
40mm celotex
A very good range of products. Simple to order and efficient delivery
11 octobre 2024
Avis spontané
Réponse de Buy Insulation
Thank you for choosing us for your insulation needs. It is great to know you found exactly what you were after and that ordering was hassle free. We work hard to keep our range up to date and get orders out promptly, so your feedback is much appreciated. If you ever have a question or need advice, we are always on hand to help.
All the best,
Buy Insulation Customer Care team
ordered online picked up the day after
ordered online picked up the day after, guys at the warehouse were really helpful easy experience they also deliver too highly recomend
16 octobre 2024
Avis spontané
Réponse de Buy Insulation
Thank you David, for sharing your experience.
We are glad you found the process straightforward and that our warehouse team could help when you came to collect. It is always good to hear you would recommend us and we look forward to helping you again, whether for collection or delivery.
Best regards,
Buy Insulation Customer Care team
Réponse de Buy Insulation
Thank you Andrew, for taking the time to leave a review.
We are delighted you were pleased with the quality and how quickly your order arrived. Knowing you will use us again means a lot. If you ever need help choosing products in future, just give us a shout.
Kind regards,
Buy Insulation Customer Care team
Five stars
I couldn't get 40mm celotex locally so I had to order online. Buy insulation were the most reasonable delivery cost I could find for the small quantity I needed. As a bonus they sold 400mm strips of it so that saved me time farting about cutting big boards down.
No tracking info provided but it arrived 2 working days after I placed the order.
Great stuff!
12 octobre 2024
Avis spontané
Réponse de Buy Insulation
Thank you, James, for such a detailed and honest review.
We are pleased we could help you source the exact size you needed without the hassle of cutting down large boards, and that our delivery costs suited your project.
Sorry we missed the mark on tracking info, but glad to hear everything arrived quickly and as expected. If you need anything in future, we are always happy to help.
Best wishes,
Buy Insulation Customer Care team
Good experience
Good experience. Good price for the product. Don't be put off if nobody answers the phone
22 octobre 2024
Avis spontané
Réponse de Buy Insulation
Thank you for sharing your thoughts. We are glad you were happy with the product and price. We know our phone lines can be busy at times, but rest assured our team is always working to get back to customers as soon as possible. If you ever need help, you can also reach us by email or our website chat.
All the best,
Buy Insulation Customer Care team
Dorma Insulation
Having been into places like B & Q , Wickes etc ,I originally thought that my project was going to be expensive.We had recently moved into a Dorma Bungalow in Cheshire , on checking in the loft space I found there was no insulation around the upper bedroom - just bare boards.
Buying it in packs of 10 was the cheapest way of doing it and easiest.
Delivery was good also.
26 septembre 2024
Réponse de Buy Insulation
Thank you David, for your five-star review and for sharing your story.
We are delighted you found a cost-effective option for your Dorma Bungalow and that buying in packs of 10 made things easier for your project. It is always good to hear delivery went smoothly as well. If you ever need more insulation or advice, just let us know.
All the best,
Buy Insulation Customer Care team
Poor communication
Poor communication, delivery was delayed due to transport issues yet no update on when it would be resolved and received.
When delivered 2 panels were damaged.
30 septembre 2024
Réponse de Buy Insulation
Thank you, Lee, for your honest feedback.
We are sorry to hear about the lack of communication and the delay with your order, as well as the damage to your panels. We know how frustrating this must have been and are reviewing our processes to make sure customers are kept better informed in future and that products arrive in perfect condition. If you would like to discuss this further or need support, please email us at sales@buyinsulation.co.uk.
Kind regards,
Buy Insulation Customer Care team
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