Mayberry North Carolina is actually out on China & have Belgium address. Scam! The clothing has very poor quality & incorrect sizing. Zero customer service. Phone # for returns does not work. I emaile... Voir plus
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I feel so taken advantage of when I think about my purchase experience with this company. While the $58 sandals looked amazing on their site, the shoes I received are an embarrassment! They cam... Voir plus
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Wow, what a horrible experience with Mayberry. I ordered 2 “cotton” sundresses that were in fact cheap polyester lined with thin cotton. I normally wear a 14 or a large in dresses. These were more lik... Voir plus
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Ordered a bra from Mayberry and it took a very long time to receive and you could not really track the package. Also the Boostfit ultra bra was so horribly made and wasn't worth the $39 Dollars I pa... Voir plus
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1,9
Bas
455 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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DO NOT BUY!
I wish I would've read the return policy. They charge you for the return shipping AND for 15% restocking fee. It was cheap. It was see through. It was itchy. I bought 2 dresses, and returned them both. Or at least I am asking if I am able to. You cannot return them without emailing them to ask for the address?
15 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Kayla,
We're sorry to hear that the dresses weren't what you expected in terms of quality, and that the return process felt unclear. To confirm — our support team is available at hello@bymayberry.com and can provide return instructions directly. Our return policy, including applicable fees, is also outlined before checkout.
We'd like to help get your return sorted. Please email us at hello@bymayberry.com with your order details and we'll make sure someone follows up with you promptly.
Warm regards,
The Mayberry Team
Worst company/product ever!
The shoes I ordered (which were pictured as being made of leather) were so toxic smelling of plastic that I had to leave them outside for several days. They were junk.
The design looked nothing like the picture. This site, which claims to be in North Carolina but is actually in China, clearly stole a Free People image to advertise their horrible product.
Then when I asked to return them (because they look like trash), they told me I would have to pay shipping charges and a "restocking fee."
Don't order from this company! They are liars and cheats! Seriously....don't do it!
EDIT: Mayberry's response is insane because I DID reach out to them directly. And they told me a bunch of nothing that amounted to me paying a restocking fee of 20% plus shipping.
I understand me paying the shipping fees (which they also required), but an additional restocking fee? These shoes looked so much different than advertised. ORDER FROM THIS COMPANY AT YOUR PERIL. These shoes are complete junk.
2 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Natalie,
We're sorry to hear that the shoes arrived in such a disappointing condition and that the return process felt frustrating on top of that.
We take concerns about product accuracy seriously, and all product imagery on our site is sourced through our manufacturing partners. Our return policy, including applicable fees, is outlined before checkout, and we'd like the opportunity to look into your case directly.
Please reach out to us at hello@bymayberry.com with your order details and we'll have someone follow up with you personally.
Warm regards,
The Mayberry Team
DON’T WASTE YIUR MONEY
Unfortunately I didn’t read the reviews and I could’ve saved myself the time and money. I ordered shoes, and when I received they were absolutely horrible, they smelled and the quality was bad, I mean really bad. The straps were sticking out of the back and I was told that wasn’t a defect so if I wanted to return then I had to pay the 15% restock fee/shipping/customs. After back and forth for two weeks they offered me 25% refund. Lesson learned. I would give a negative if it allowed.
8 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Amy,
We're sorry to hear that the shoes arrived with what you felt was a defect and that two weeks of back and forth left you with an outcome that didn't feel fair. We understand how draining that experience can be.
Our team reviews each case individually, and we're sorry the resolution offered didn't reflect the experience you deserved. We'd like to take another look at your situation if you're open to it. Please email us at hello@bymayberry.com with your order details and we'll follow up personally.
Warm regards,
The Mayberry Team
DO NOT ORDER FROM MAYBERRY!
DO NOT ORDER FROM MAYBERRY!
I ordered shoes and they didn't fit and the quality was very poor. It took them 2 weeks to reply to my request for return and when they did reply it was to offer me 10% of the cost of the shoes or 50% store credit. They claim to be in South Carolina but I believe they are an international scam.
Consider yourself warned.
15 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Sue,
We're sorry to hear that the shoes didn't fit and that the wait for a response left you feeling let down. We understand how frustrating it is when the resolution offered doesn't feel proportionate to what you paid.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners. Our return policy and available resolution options are outlined before checkout, and we'd like the opportunity to look into your case directly.
Please reach out to us at hello@bymayberry.com with your order details and we'll follow up personally.
Warm regards,
The Mayberry Team
I’m begging you to avoid this site
I’m begging you to avoid this site. Deceptive marketing and terrible products. Return policy is even worse. Deserves zero stars.
16 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Nate,
We're sorry to hear that your experience left you feeling this way. We take concerns about product quality and the returns process seriously, and we'd genuinely like to understand what happened with your order.
Please get in touch with us at hello@bymayberry.com and we'll do our best to help.
Warm regards,
The Mayberry Team
I feel so taken advantage of when I…
I feel so taken advantage of when I think about my purchase experience with this company.
While the $58 sandals looked amazing on their site, the shoes I received are an embarrassment! They came wrapped in bubble wrap—no box—and smelled of chemicals. Cheaply made, with weird gold tags that said the word “Hong” on them attached to the top of each shoe, which was NOT in the photos online. These shoes look like they came from Payless. NOT WORTH the $60 I paid.
I should have done my homework on this one, so lesson learned. I feel frustrated and absolutely duped! Their 5-star ratings on their site have to be fake.
14 avril 2026
Avis spontané
Réponse : Bymayberry
Hi there,
We're sorry to hear that the sandals arrived in such a disappointing condition and looked nothing like what was shown on our site. We understand how frustrating that is, especially when you were genuinely excited about the purchase.
We take concerns about product accuracy and quality seriously and would like the opportunity to look into your order directly. Please reach out to us at hello@bymayberry.com with your order details and we'll have someone follow up with you personally.
Warm regards,
The Mayberry Team
Terrible quality
Terrible quality. Have asked to return 3 times with no response. Stay away from this Chinese company stating they are from North Carolina
2 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Cliff,
We're sorry to hear that your return requests have gone unanswered — that's not acceptable, and we understand your frustration completely.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners. We'd genuinely like to get your return sorted. Please email us at hello@bymayberry.com with your order details and we'll make sure someone follows up with you directly.
Warm regards,
The Mayberry Team
Don't order unless you like throwing money away
I wish I had done my research and read reviews before ordering. Return policy is misrepresented. When I asked to return the jacket I was told I had three options: 1) I could keep the item and get a 10% refund. 2). Get a 50% store credit or 3) return the item OVERSEAS and pay for return shipping, customs duties and pay a 15% restocking fee. In other words, I'm screwed out of my money. Totally unethical business practices. If that is their return policy, it should be stated on their home page.
15 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Vicki,
We're sorry to hear that the return process felt so unclear and that the options offered didn't feel fair for your situation. We completely understand that frustration.
Our return policy, including all applicable conditions and resolution options, is made available before checkout, and we're sorry it wasn't as visible as it should have been for you at the time of purchase. We'd like the opportunity to look into your case directly and see what we can do.
Please reach out to us at hello@bymayberry.com with your order details and we'll have someone follow up with you personally.
Warm regards,
The Mayberry Team
Farmer's market regular now
This is my farmer's market outfit. Comfy for walking around and has pockets for samples and my reusable bags. Perfect
3 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Natalie! A farmer's market outfit with pockets — honestly the dream! We're so glad it's become your go-to. Thanks for sharing, and enjoy those samples! 🌿
Warm regards,
The Mayberry Team
Beware
I ordered shoes that were advertised as orthopedic and with arch support for foot problems. They were not even close not even as good as shoes from Shein. There return policy is impossible with a restocking fee and shipment to China. This company is a scam. Please beware.
30 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Christy,
We're sorry to hear that the shoes didn't meet the description and that the return process felt out of reach on top of that. We completely understand the frustration, especially when you ordered with a specific need in mind.
We take concerns about product accuracy seriously and would like the opportunity to look into your order directly. Please reach out to us at hello@bymayberry.com with your order details and we'll have someone follow up with you personally.
Warm regards,
The Mayberry Team
What a horrible company
What a horrible company! I wish I had read these reviews before ordering. The dresses were definitely not like what was shown online. I have no idea what material they used to make these dresses.
Customer service is HORRIBLE, 4 choices to return. Option 4 to send them back I have to pay shipping plus $15 restocking fee. Who does that with clothes that are in a bag???
DON’T BUY FROM MAYBERRY!!
30 janvier 2026
Avis spontané
Réponse : Bymayberry
Hi Claudia,
We're sorry to hear that the dresses arrived so differently from what was shown on our site, and that the return process felt unworkable. We understand how disappointing that is.
Our return policy, including all available options and applicable fees, is outlined before checkout, and we're sorry the experience didn't meet your expectations. We'd still like the chance to help if we can — please reach out to us at hello@bymayberry.com with your order details and we'll review your case personally.
Warm regards,
The Mayberry Team
Product was cheap and not true to size. Terrible customer servicr
Product was cheap and not true to size. Return policy horrendous. Can't speak with rep on phone. Product came from China and had to pay to return. Total SCAM. Don't bother using them.
13 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Danny,
We're sorry to hear that the product didn't meet your expectations and that the return process felt frustrating and inaccessible. We completely understand your disappointment.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners. Our return policy is outlined before checkout, and we'd like the opportunity to look into your case directly. Please reach out to us at hello@bymayberry.com with your order details and we'll follow up personally.
Warm regards,
The Mayberry Team
I placed an order with this company…
I placed an order with this company under the clear impression that they offered a 30-day money-back guarantee, which gave me confidence in making the purchase. Unfortunately, my experience turned out to be extremely disappointing.
To begin with, I did not receive the item I originally ordered—the shoes sent were not the correct size. I promptly reached out to customer service to resolve the issue. After waiting three days, I finally received a response apologizing for the inconvenience. However, instead of offering a straightforward resolution, they stated that I could keep the shoes and they would send new pair only if I paid an additional $14.95. This was surprising and frustrating, as I had understood their return policy to include 30-day guarantee period.
I replied to clarify that the mistake was on their end—they had sent the wrong size—and that I should not be responsible for paying return shipping. Since then, all communication has stopped. I have sent three follow-up emails and have received no response whatsoever.
At this point, I am left with a $60 pair of shoes that I cannot use and no viable way to return them, despite the company’s stated policy. The lack of accountability and complete breakdown in customer service is unacceptable. It is incredibly disappointing to feel misled by what appears to be a dishonest return policy.
I will not be purchasing from this company again and would caution others to think twice before ordering.
7 avril 2026
Avis spontané
Réponse : Bymayberry
Hi there,
We've read your review carefully and we're truly sorry for the experience you've described. Receiving the wrong size and then not hearing back after multiple follow-up emails is genuinely unacceptable, and we understand why you feel let down.
We'd like to look into your specific order and make sure this gets properly resolved for you. Please email us at hello@bymayberry.com with your order details and reference this review, and we'll make sure someone follows up with you directly and promptly.
Warm regards,
The Mayberry Team
Covers my PICC line
Have a PICC line in my arm and these sleeves cover it completely. Don't have to explain it to everyone I see
18 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Hailey, thank you so much for sharing this with us — it truly means a lot to hear. We're really glad the sleeves work well for you and give you one less thing to think about. Wishing you all the best. 💕
Warm regards,
The Mayberry Team
no see through problem
Even in bright sunlight this isn't see through. Can wear it outside without worrying about everyone seeing my bra
1 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Chloe! Bright sunlight is the ultimate test and we're so glad it passed! Wearing it outside without a worry is exactly what we're going for. Thanks for sharing! ☀️
Warm regards,
The Mayberry Team
survived auction
Went to an estate auction and sat outside for 3 hours. This was comfortable and didnt wrinkle from sitting. Good choice
14 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Savanna! Three hours outside at an estate auction with no wrinkles — that's a real-life test and it passed with flying colors! So glad it kept you comfortable throughout. Thanks for sharing! 🪑
Warm regards,
The Mayberry Team
Run around
I’ve been going back and forth with them for almost a month. They keep saying they are doing a service ticket. I want to return items for a refund. They want to send me exchanges and charge me $14.95 for each exchange. I do not want any more products that are substandard. I just want a refund and to return the dresses. I got a reply and was told to email them AGAIN! They said they would issue a service ticket for about the 10th time. I asked point blank how to return inferior products and if I would get a refund. No response. Do Not Buy from this Company!
14 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Debbie,
We're really sorry to hear that this has been going on for nearly a month without a resolution — that's far too long, and we completely understand your frustration. You've been clear about what you need, and you deserve a straightforward answer.
Please email us at hello@bymayberry.com referencing this review and we'll make sure someone picks this up personally and follows through with a real update for you.
Warm regards,
The Mayberry Team
I wish you had negative stars to give out!
I wish you had negative stars because that was my experience. I ordered 5 dresses. They were so cute in the pictures and description. The problem is that none of the dresses looks like the pictures. The colors are off, the material is thin, cheap, and see-through (of course, no lining for how much I paid). I wouldn't be that upset if I thought I was ordering from Shein or Temu where at least you know you might receive bad quality because it was priced so cheap. I honestly thought this was a company out of North Carolina. It said right at the top of the website 30 DAY HASSLE FREE RETURNS! Well that is a lie isn't it! The website also states, " 30-DAY RETURNS
If your piece isn’t the perfect fit, you can easily return it within 30 days of delivery. Your satisfaction always comes first." I didn't give it a thought and ordered. I contacted them for a total return. Their answer was to give me 10% so $19, a 50% store credit (if I think their clothes stink now why would I want $100 more of them) or their full refund where they take a 15% restocking fee and then will give you whatever amount of money back that they decide even if you didn't put them on your body. Can you say SCAM! This website needs to be shut down. I reported them to the FTC (this site wouldn't allow me to post the link. Google it) You all should do the same.
20 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Angela,
We've read your review carefully and we hear you — we understand how disappointing it is when items don't reflect what was shown, especially when you expected something very different based on the product images and our returns language.
We take concerns about product accuracy and the returns experience seriously, and we'd genuinely like the opportunity to make this right for you directly. Please reach out to us at hello@bymayberry.com with your order details and we'll have someone follow up with you personally.
Warm regards,
The Mayberry Team
Less than 1 star
Less than 1 star. Product is trash and cuatomer service take weeks to email back and ignores you when asking to return!
20 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Karly,
We're sorry to hear that your return request went unanswered for so long — that's not the standard we want to hold ourselves to, and we understand your frustration.
Please reach out to us at hello@bymayberry.com with your order details and we'll make sure your case gets a personal follow-up.
Warm regards,
The Mayberry Team
Mayberry refuses refund for clothes that don't fit
I ordered 3 items for $153.88 from Mayberry. None fit. I asked how to return for refund. After much back & forth, I was offered 10% refund & keep items, or $50 credit for a future purchase. All I want is an address in the USA(Mayberry claims it's located in NC)to return items, cannot afford to mail to China (or Belgium) which they are requesting plus I have to handle all customs documents, etc. Company needs to refund costs for items that don't fit if they want return customers.
9 avril 2026
Avis spontané
Réponse : Bymayberry
Hi there,
Thank you for sharing your experience so clearly — we're sorry that none of the three items fit and that the resolution options offered didn't feel workable for your situation.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners, and our return policy including applicable conditions is outlined before checkout. We understand that international return shipping costs can feel like a significant barrier, and we're sorry the process hasn't felt fair to you.
We'd genuinely like to look into what options might be available for your specific case. Please email us at hello@bymayberry.com with your order details and we'll have someone review this personally.
Warm regards,
The Mayberry Team
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