Mayberry North Carolina is actually out on China & have Belgium address. Scam! The clothing has very poor quality & incorrect sizing. Zero customer service. Phone # for returns does not work. I emaile... Voir plus
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Lisez les avis des autres
I feel so taken advantage of when I think about my purchase experience with this company. While the $58 sandals looked amazing on their site, the shoes I received are an embarrassment! They cam... Voir plus
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Wow, what a horrible experience with Mayberry. I ordered 2 “cotton” sundresses that were in fact cheap polyester lined with thin cotton. I normally wear a 14 or a large in dresses. These were more lik... Voir plus
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Ordered a bra from Mayberry and it took a very long time to receive and you could not really track the package. Also the Boostfit ultra bra was so horribly made and wasn't worth the $39 Dollars I pa... Voir plus
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1,9
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455 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I ordered a blouse
I ordered a blouse. The wrong size was sent. I could not return it ( I guess because they are in China and it would have cost ME more than the blouse to ship it back to them) quality of blouse was awful. I will be donating it.
1 avril 2026
Avis spontané
Réponse : Bymayberry
Hi there,
We're sorry to hear that the wrong size arrived and that returning it felt like it wasn't a viable option. Receiving the incorrect item is genuinely frustrating and we'd like to help if we still can.
Please reach out to us at hello@bymayberry.com with your order details and we'll look into this personally for you.
Warm regards,
The Mayberry Team
this was truly a nightmare
this was truly a nightmare , the quality of the dresses they sent me was just terrible, I am sure Walmart has better quality. and the way they present their product on their website its nice....but !! when you get the product well it is a very different story. and the stress they make you go through its just unbelievable,, i spent $85 dollars and they wanted to reimburse me only %15 percent and started to tell me all this extra fees. I thought they keep 15% NO at the end after all the extras, you can end up with 15% refund. Horrible experience.. but, I should of look into reviews before buying anything. so please check before you give your money away.. you will not see it again that is for sure.. just sad
2 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Claudia,
We're really sorry to hear that your experience was so stressful and that the refund process left you feeling confused about what you'd actually receive back. We understand how disheartening that is after spending money on something you were excited about.
We take concerns about product quality and the clarity of our returns process seriously. Our policy is outlined before checkout, and we're sorry if the details didn't feel transparent enough once you were in the middle of it.
We'd like the opportunity to review your case and make sure you have a clear picture of what's available to you. Please get in touch at hello@bymayberry.com and we'll follow up personally.
Warm regards,
The Mayberry Team
DONT BUY FROM BYMAYBERRY.COM!
This company sells garbage! The pictures online the site are deliberately misleading. The quality of the items is worthless. The return policy is deliberately cost prohibitive. Their location is a lie, they are located in China. The items were shipped from Jamaica NY. Returns are required to go to Asia at buyers expense plus a restocking fee. But the worst part is the total lack of quality of the items. Pictures online are deliberately the site of beautiful clothing but what you get is extremely cheap. Terrible, would not put it on my dog. Rags!
7 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Janice,
We're sorry to hear that the items fell so far short of what you were expecting based on the product images, and that the return process felt out of reach. We completely understand your frustration.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners. Our return policy, including applicable costs and conditions, is outlined before checkout, and we're sorry the experience didn't reflect the standard we aim for.
We'd still like the opportunity to help if we can. Please reach out to us at hello@bymayberry.com with your order details and we'll follow up personally.
Warm regards,
The Mayberry Team
Do not purchase from Mayberry Clothing
The product is like a toy material. THE COMPANY IS FALSE ADVERTISING. HORRIBLE CUSTOMER SERVICE, HORRIBLE RETURN PROCESD, HORRIBLE PRODUCTS.
14 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Carolina,
We're sorry to hear that your experience was this disappointing across the board — that's genuinely not what we want for our customers.
We'd like the chance to look into your order and understand what went wrong. Please get in touch with us at hello@bymayberry.com and we'll make sure your case is reviewed personally.
Warm regards,
The Mayberry Team
HAS ANYONE BEEN ABLE TO COMPLETE A RETURN?
I am not able to return items I am not happy with. I have written mutliple reviews and they respond immediately.
Not enough - I need them to allow me to return as they say on their website. 3 weeks since I have been requesting to no avail. This company is a SCAM and they are not aware the importance of customer service in this country. Things in China might be different but I will make sude I reach out to as many people possible to prevent them falling for this SCAM and save their money.
14 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Riva,
We hear you — and we know that a response here means nothing if your return request still hasn't been resolved after three weeks. We don't want to add another reply to the pile without actually helping you.
Please email us at hello@bymayberry.com and reference this review directly. We want to make sure someone follows through on your return request with a real outcome, not another holding response.
Warm regards,
The Mayberry Team
DECEPTIVE TRADE PRACTICES
The business is represented as Mayberry North Carolina on the website, suggesting the company is US based. The day my shipment arrived I quickly went back to the website for a description of the product to see if I somehow missed that the shoes are made of a cheap PLASTIC. All of the shoes I purchased had been removed from the site. The only resolutions offered by the company are 1. 10% refund, 2. 50% store credit, 3. 100% refund with all shipping and customs costs paid by me and no guarantee the return will be accepted.
3 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Heather,
Thank you for sharing your experience — we're sorry to hear that the shoes arrived in a condition that didn't reflect the product listing, and that the resolution options presented didn't feel fair or workable.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners. Our return policy, including the available resolution options and applicable conditions, is outlined before checkout. We understand that the process can feel unclear when you're in the middle of it, and we're sorry it felt that way for you.
We'd genuinely like to look into your case. Please reach out to us at hello@bymayberry.com and we'll have someone follow up with you personally.
Warm regards,
The Mayberry Team
covers my port
I have a port in my chest for chemo treatments and this neckline covers it nicely. Makes me feel more normal
6 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Amber, thank you so much for sharing this with us — it truly means a lot. We're really glad the neckline works well for you and that it brings a little extra comfort during your treatments. Wishing you all the best. 💕
Warm regards,
The Mayberry Team
Stay away !
Took forever to get the item and once i did the quality was horrible and sizing is way off! Then to return it's cost almost as much as the item to send back with a stocking fee on top of it. DON'T order from this co...items are shipped from China and when you order you don't realize it and that's why it takes so long to receive the item.
14 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Lori,
We're sorry to hear that the item took so long to arrive and that the quality and sizing fell short of what you expected. We understand how frustrating it is when the return cost makes it feel like there's no good option.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners. Our return policy, including applicable costs and conditions, is outlined before checkout, and we're sorry the experience didn't reflect what we aim for.
Please reach out to us at hello@bymayberry.com with your order details and we'll do our best to help.
Warm regards,
The Mayberry Team
Buyer Beware!
I wish I had looked at reviews first. Lesson learned. Ordered 2 weeks ago and my order is now just being shipped - from China! They make it seem like they are in North Carolina but that is not the case at all. All returns must be shipped at customer's expense back to Asia and you pay a restocking fee. Buyer beware!!
13 avril 2026
Avis spontané
Réponse : Bymayberry
Hi there,
We're sorry to hear that your order is taking longer than expected and that the experience has left you feeling misled. We completely understand that frustration.
Mayberry is a US-founded brand that partners with global manufacturing and logistics teams to fulfill orders. Shipping timelines and our return policy — including applicable costs — are outlined before checkout, and we're sorry these details weren't clear enough at the time of your purchase.
If you'd like help with your order once it arrives, please don't hesitate to reach out to us at hello@bymayberry.com and we'll be happy to assist.
Warm regards,
The Mayberry Team
It says "Mayberry North Carolina" on…
It says "Mayberry North Carolina" on their website. Come to find out its all junk from China. You have to pay for returns to China. And there is a 15% restocking fee and a bunch of other stipulations you should read like I didn't before purchasing. Buyer beware. Poor quality. You are NOT getting a deal. I'll update with whatever other shenanigans they try to pull because it says they can deduct additional for this or that, but I figured it will take a while for the return to process and I want to spare you all being ripped off.
21 mars 2026
Avis spontané
Réponse : Bymayberry
Hi Karen,
We're sorry to hear that the items didn't meet your expectations and that the return process has felt complicated. We understand how frustrating it is when the experience doesn't match what you were expecting when you ordered.
Mayberry is a US-founded brand that works with global manufacturing and logistics partners. Our return policy, including all applicable conditions and fees, is made available in full before checkout, and we're sorry it wasn't front of mind for you at the time of purchase.
We'd like to make sure your return is handled as smoothly as possible from here. Please reach out to us at hello@bymayberry.com with your order details and we'll have someone follow up with you personally to guide you through the process.
Warm regards,
The Mayberry Team
Horrible
Slow shipping. No tracking updates. Quality horrible. Material horrible. Sizing wrong. Customer service wants a reason why you are returning each item. You must pay shipping to Japan to return an item. When I told customer service I wanted to return all items, they quit responding and you only have 30 days to return items, so they have made sure I am stuck with them. I could buy much much better quality items from Walmart!
1 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Nancy,
We're sorry to hear that your experience was this disappointing across the board — slow shipping, sizing issues, and then feeling like support went quiet when you needed it most. We understand how frustrating that is, especially with a return window in play.
We'd genuinely like to help resolve this for you. Please email us at hello@bymayberry.com with your order details and we'll make sure your case is picked up and followed through personally.
Warm regards,
The Mayberry Team
LIES LIES they onlr reply to reviews to seem like they care abot the customer trust me STAY AWAY from this company
the company would not answer my email request for a return label but 3 mins after posting my review they replied to the review still no return label or email .response tells you alot!! about fake Mayberry
4 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Ms. G,
We hear you — and we understand why responding here without resolving the issue directly feels hollow. You're right that a Trustpilot reply isn't a substitute for actually helping you, and we don't want it to be.
We genuinely want to get your return sorted. Please email us at hello@bymayberry.com with your order details and we'll make sure someone follows up with you directly — not just here.
Warm regards,
The Mayberry Team
Don't buy!!
Don't buy!!! The quality of clothing is poor and looks cheap. The return will cost you more money than the items you bought. What you see on their pictures and what you buy is completely different. Don't waist your money.
13 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Mila,
We're sorry to hear that the items didn't match your expectations and that the return process felt more costly than it was worth. That's genuinely not the experience we want for our customers.
Our return policy, including applicable costs and conditions, is outlined before checkout, and we'd like the opportunity to look into your order and see if there's anything we can do. Please reach out to us at hello@bymayberry.com and we'll review your case personally.
Warm regards,
The Mayberry Team
Nothing as advertised, cheap junk.
Shoes were advertised as orthopedic. These are the cheapest plastic shoes could possibly be made from. These straps are far too large to even hold the sandal to the foot to wear. The flip so bad they can’t be worn.
The materials of the upper shoe portion is as cheap as the bottoms. Customer service is a joke. They have a return policy but require you to pay shipping to ASIA. The “North Carolina” is to make them seem like an US company. So, no point in trying to return shoes cause it would cost too much. These are $5 shoes at best. Fit is horrible. The buckles on the shoes weren’t even buckles but cheap hooks. Smell toxic the second you open the packaging.
13 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Catina,
We're really sorry to hear that the sandals fell so far short of what was described and that your experience with our support process left you feeling like there was no viable path forward. We completely understand how frustrating that is.
Product listings on our site are intended to represent items as accurately as possible, and we take concerns about quality and fit seriously. Our return policy, including shipping conditions, is made available before checkout, and we regret it didn't feel workable for your situation.
We'd still welcome the chance to help if we can. Please get in touch at hello@bymayberry.com and we'll look into your order personally.
Warm regards,
The Mayberry Team
This clothing store is a sham
This clothing store is a sham. The clothes are very poor quality and the advertising is false. They look nothing in person like they do online. Again - VERY POOR QUALITY. And to make it worse you can't get a refund. They just jerk you around until you realize nothing is going to happen.
1 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Sandra,
We're sorry to hear that the items didn't reflect what you saw on our site and that getting a resolution felt like an uphill battle. That's not the experience we want anyone to have.
We'd genuinely like to look into your case. Please reach out to us at hello@bymayberry.com with your order details and we'll make sure someone follows up with you personally.
Warm regards,
The Mayberry Team
If I could leave NO star I would the…
If I could leave NO star I would the shoes were labeled orthopedic when I got them they were NOT! All three pair are on Temu for as little as $1.17. The charged $69.95……for one shoe. The keep offering to give 10/15/ or 20% back…..worst experience! Mayberry is horrible…… SO THEY RESPOND ON THIS PLATFORM THEY HAVE MY INFORMATION NO RESOLUTION
11 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Lorie,
We're really sorry to hear that the shoes didn't meet the description and that the resolution options offered didn't feel fair for what you paid. We completely understand that frustration.
We take concerns about product accuracy and value seriously, and we'd like the opportunity to review your case directly. Please get in touch with us at hello@bymayberry.com with your order details and we'll have someone follow up with you personally.
Warm regards,
The Mayberry Team
Not worth my time and money
Not worth my time and money. Terrible return policy.
I didn’t like the color and material and requested a refund.
1. First there is a 15% restocking fee plus shipping fee which I’m ok with as I was aware of that before I purchased the boots.
2. After I emailed them about the return request, they responded a few days later with please choose another item for a discount. I said no thank you and requested my refund a second time.
3. A few days later they sent me an email - clearly AI generated….using stall tactics and almost seem like begging.
“✨ Option 1 – Keep the Items + 10% Refund
We'll issue a 10% refund directly back to your original payment method — no shipping, no waiting, no customs fees. You're welcome to gift, donate, or repurpose the boots however you see fit!
🛍️ Option 2 – Keep the Items + 50% Store Credit
Receive 50% of your order value as store credit toward any future purchase. The credit never expires, so you can use it whenever you're ready — and no return is required.
Both of these options are truly the easiest and quickest way to get this sorted for you, especially since international returns can involve additional shipping costs and customs duties that we'd hate for you to have to deal with.
That said, if you do prefer to return the items, here's a quick overview of our standard return policy for your reference:
• Items must be unworn, unused, and in their original condition with all packaging intact
• Return shipping and any applicable customs duties are the customer's responsibility
• A 15% restocking fee applies to non-defective returns
• Refunds are processed within 5–7 business days after we receive and inspect the items.”
Millions choose Amazon because they value the customers and make purchases and returns so easy for the customers.
If you know you’re not going to return the items at Mayberry, go ahead and place your order.
4/14/26 update
It took them 1 day to post their response to this Trustpilot post and no follow up to my 4th email request for return instructions. I’m worried if I’ll ever see my refund. I will be updating this post.
9 avril 2026
Avis spontané
Réponse : Bymayberry
Hi there,
Thank you for sharing this so honestly — including the details of what our support team sent you. We understand why receiving a templated response when you've clearly stated what you want feels dismissive, and we don't want to repeat that here.
You knew the return policy going in and were willing to work within it. What you were looking for was a straightforward path to use it — and that's a fair ask. We'd like to make sure you get a real answer. Please email us at hello@bymayberry.com referencing this review and we'll have someone follow up with you directly on next steps.
Warm regards,
The Mayberry Team
Cheap materials, difficult to return.
Cheap materials, un standard size, hassle to return, they charge 15% plus
We have
to reimburse the whole shipping cost from their location to my place, when you only return 2 out of 7. CS never reply to many emails I've sent.
Regretting my shopping here.
5 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Leli,
We're sorry to hear that the return process felt so difficult, especially after sending multiple emails without hearing back. We understand how discouraging that is.
We'd genuinely like to help get this resolved for you. Please reach out to us at hello@bymayberry.com with your order details and we'll make sure your case gets a personal follow-up.
Warm regards,
The Mayberry Team
Clothes are made and shipped from…
Clothes are made and shipped from China. They arrived& were cheaply made, not as pictured & when I tried to return them they send a zillion emails trying to draw out the process and ultimately tell you you have to pay to return them to China and lose 15% restocking fee. So yeah, wish I had read these reviews and never bought a thing. Complete waste of money.
12 avril 2026
Avis spontané
Réponse : Bymayberry
Hi Laura,
Thank you for taking the time to leave your feedback — we're truly sorry to hear that your experience didn't meet your expectations.
Mayberry is a US-founded brand that partners with trusted global manufacturing and logistics teams to bring our collections to customers. Our return policy, including applicable conditions, is made available in full before checkout so customers can make informed decisions prior to purchasing.
We're sorry the items didn't work out for you. If you'd like us to take another look at your case personally, please don't hesitate to reach out at hello@bymayberry.com — we're always happy to help.
Warm regards,
The Mayberry Team
Fraudulent online store
based on beautiful web design and product photos, i ordered a pair of $99.95 shoes. a week later the shoe arrived, in platic shipping bag without a box, packed just like any product I bought from Temu. inside the plasting bag was bubble wrap and the pair of shoes inside. the ornaments were tape with cheap adhesive tape. the glue mark was visible outside of the ornaments and ruined the aesthetics. now the shoes hurt my wifes feet we wanted to return. dumb me, I never checked it's return policy before ordring. 1. the customer has to pay shipping back to China. 2. there's 15% restocking fee. this is fraud. Avoid at all cost.
11 avril 2026
Avis spontané
Réponse : Bymayberry
Hi there,
We're sorry to hear that the shoes didn't arrive in the condition you expected, and that the return process felt unclear — we completely understand how disappointing that experience must have been.
Product images on our site are provided to represent the item as accurately as possible, and we take quality concerns seriously. Our return policy, including shipping and restocking details, is outlined before checkout, and we regret that this wasn't as clear as it should have been for you at the time of purchase.
We'd genuinely like to help make this right. Please reach out to us directly at hello@bymayberry.com and we'll do our best to find a resolution for you.
Warm regards,
The Mayberry Team
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