It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Voir plus
Absolutely delicious home made food - for my oven! Delighted to have time back and feel I’m being cooked for when I walk into the kitchen and such amazing smells. Will definitely buy again.
À propos de l'entreprise
- Fabricant de produits surgelés
- Fabricant de produits alimentaires
- Producteur de produits alimentaires
- Fournisseur de produits alimentaires
- Magasin de produits surgelés
- Livraison de repas à domicile
Écrit par l'entreprise
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Coordonnées de contact
2 McNicol Drive, NW107AW, London, Royaume-Uni
- feedback@byruby.co.uk
- byruby.co.uk
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love the food
I love the food, but hoped to share with my husband, but he's got an aversion to cheese! And unfortunately it's in a few things like cottage pie....so he won't eat that!
I will but them for just me, but it obviously won't be as often.
My first order was delivered during a heatwave, so the topmost item was almost completely defrosted. We cooked and I ate half then froze the cooked half for another day...
Amazing food
Amazing food, the quality is that of a restaurant but from the comfort of your home and so easily cooked with no
prep. Really blown away by how lovely they taste. Would like even more selection and some more family sized meals so we can keep changing it up.
Meals are lovely very tasty
Meals are lovely very tasty. Delivery on stated day good for me. Reasonable price but would love a bigger selection of meals
Really tasty meals
Really tasty meals and so convenient as they come frozen and you can cook them from frozen.
Excellent dishes
Really enjoyed the two dishes we recently tried..a Thai Green chicken curry and the Bouef Bourginon. Great to have in freezer on nights you just need a quick and easy supper to microwave. Very good flavours, generous portions.
Lovely Meals!
I ordered a selection of meals for my elderly mother and I got to sample them on my visits to her. Wow, they are lovely, wholesome, tasty meals. I now order them for myself too!
Gift for a new parent
Gift for a new parent! The best thing to get any new family so they have one less thing to think about. Looks delicious and I might start buying for my mum soon too!
Excellent food and value for money
Excellent food and value for money - I would highly recommend this - I have given this as gifts to new parents, parents having tough times - and always has rave reviews!
Just love Rubys dinners......so tasty…
Just love Rubys dinners......so tasty and nutritious. We stock up regularly!
Ruby is simply the BEST for frozen meals delivered to your front door’
Ruby still is the very best for Frozen ready Meals.~ We have been using Ruby for over 5 years!
A Game Changer
Fantastic meals. Good portion sizes, good flavour, no nasties, and overall a great hit. Some meals can be microwaved; however, I don't see these offerings as 10-minute ding meals. We liked the idea of being able to take things slow and cook meals in the oven and use the microwave option (if the right meal is selected) for when we need to get dinner on the table quick. Keep up the good work ladies. You've got it nailed.
Liked the food but all of them needed…
Liked the food but all of them needed to be oven cooked (as opposed to microwave)
The packaging (box and insulation wrap) were much too bulky for someone with arthritis to deal with.

Réponse : byRuby
Ordinary Fish Pie - I bought an expensive fish pie & was…
I bought an expensive fish pie & was disappointed with the amount of fish present & main ingredient was potato - I was then asked to chose a replacement chose Thai curry it was so hot with chilli couldn’t eat it - won’t buy again ☹️

Réponse : byRuby
Top class!
Easy ordering, quick & efficient delivery and, most important, absolutely delicious

Réponse : byRuby
First Class Service
Service was great and the quality of the meals and food was superb. I highly recommend byRuby

Réponse : byRuby
The food tastes excellent
The food tastes excellent, good portion sizes and the customer service is second to none. Some of the food was starting to thaw when it arrived but they resolved this brilliantly. We’ll definitely use them again.
By Ruby. Definitely never again …
This company claims to produce wonderful tasty home cooked meals . Then delivered or buy frozen.
I have now tried 3 By Ruby meals and rarely write reviews but had to comment. Having used the." Cook " range of meals which are wonderful I thought it was great there was another selection at our local shop.
Firstly packaging size !! Forget feeding 2 as a meal for 2 barely feeds one let alone 2. As for a meal for one a mouse would still be hungry!
I just had the cottage pie for one. It was only satisfying when I covered it with an entire tin of beans and some veg.
Having read the instructions oven cook only for nearly an hour for a tiny portion I was dismayed to see the potatoes had spread into what I can only describe as fondant topping.. no substance at all. Hardly any other ingredients apart from this gloop and a mean ( v mean selection of mince )
The regular supermarkets do budget meals at a fraction of the price with no claims and they are far larger and more tasty.
Talking of price an absolute rip off !! Dearer than any similar competitor on the market.
Tried the Thai green curry last week and just as bad . This company is a rip off and you can email me back trying to explain why your packaging is probably the only thing which costs money. Our little village shop has had numerous complaints like mine and they will be removing them soon...go con someone else !!!

Réponse : byRuby
Absolutely spot on for me
Absolutely spot on for me, single man. Healthiest of food is on offer from By Ruby, and it keeps me fit and enables control of my weight, being in my mid-70s. No additives used, as they have perfeted the ability to deliver frozen food in a well-insulated box, every time.
Recommended
always reliable quality, good and tasty food, a great option for lazy meals needing minimal preparation and at a fair price
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







