cablepro.net.au Avis 

113
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Ordered Item never received heck it was never even shipped constantly told they will refund Tomorrow , Monday , Friday .. June 11 2025 finally refunded 137 DAYS latter it only too... Voir plus

Noté 1 sur 5 étoiles

The order was significantly delayed, and when it finally arrived it was only a couple of the many items fulfilled, with the majority of high value items missing and an incorrect product supplied. Co... Voir plus

Noté 5 sur 5 étoiles

Very pleased to be able to write a 5 Star review on CablePro. My order has just arrived exactly as described. I understand Cablepro had a rocky patch a while ago due to Staff issues. I'm sure they are... Voir plus

Noté 1 sur 5 étoiles

I have actually never had a worse experience with a company than I have had with CablePro. I ordered a product back in July 2025 which was never sent. After multiple email exchanges and phone calls I... Voir plus

1,8

Bas

TrustScore 2 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,8

Tous les avis

(113)

14 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Cable pro is a scam

Cable pro is a scam. Products never sent. Try to get money back through my bank.

1 mars 2025
Avis spontané
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Réponse de cablepro.net.au

Refund has been issued back to your card Robert.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick delivery and I got exactly what I ordered. No reason not to give them a perfect score.

26 février 2025
Noté 5 sur 5 étoiles

Purchased a Bosch 3000 kit and a…

Purchased a Bosch 3000 kit and a Hikvison camera kit. Easy to source on the website and the chat service provided me a helping in purchasing the correct item. Well done team

28 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I've reported them to the police

I've reported them to the police. Everyone else please also do this.

Your ReportCyber Receipt

Thank you for reporting. The reference number for this report is: CIRS-20250227-128. You can provide this number to financial institutions or other organisations as proof that a report has been submitted to police via ReportCyber.

27 février 2025
Avis spontané
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Réponse de cablepro.net.au

Thank you for your time on the phone Bradley , a refund for your order is being processed as discussed . Thank you for allowing us the time to explain . Again sorry for this experience

Noté 1 sur 5 étoiles

SCAM SCAM

SCAM SCAM
Sams as the rest of the reviews. Ordered and paid but no delivery and no refund lodged a dispute with the bank and was reimbersed

23 février 2024
Avis spontané
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Réponse de cablepro.net.au

Hi David . We value your review but if you advise the order so we can check on our end as well .

Noté 1 sur 5 étoiles

SCAMMERS

SCAMMERS - ordered 2k worth of routers and cable almost 8 weeks ago and they have not sent and are not replying. Gave some lies about changing software and I knew it was lies. Still no order and no refund. DO NOT ORDER FROM THIS COMPANY READ OTHER REVIEWS - the comment is wrong. They told me 3+ weeks ago they would send the orders the following week and never did. I followed up numerous times again before lodging a chargeback request with my bank. To date I have not received any refunds or either order. Lies.

21 février 2025
Avis spontané
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Réponse de cablepro.net.au

Hi Peter we have changed to a new platform which did start the end of January which had some issues with of old orders coming over. I did explain to this to you over the phone which you understood , your orders. Have now been refunded back to your card as per your request. We accepted your charge back from your bank .

Noté 1 sur 5 étoiles

Order #48179

Order #48179
Same experience as others here: Ordered from CablePro, was promised delivery multiple times, given a tracking number, notified as Order Completed, yet tracking info shows nothing was ever collected from the company and now I’m being ignored. It’s a pity I don’t live in NSW, I’d simply visit their address in person and then call 000 as it’s very simple, they are engaging in criminal behaviour and should be charged. I do have business there in 6 weeks time, so I might endeavour to visit them… I know several cops and detectives and Sydney. Look forward to catching up next month! Cheers!

12 janvier 2025
Avis spontané
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Réponse de cablepro.net.au

Courier has tried multiple times to deliver these items to your property. They have left a note for you to go to your local post office and arrange to pick this up. We have sent the tracking numbers via email and we’ve tried to call you multiple times with no answer.

Noté 1 sur 5 étoiles

Don't use them

Don't use them, ordered and paid for parts in November 2024. Have not received the parts, they don't return emails, or answer their phone. If you contact them online chat, they say we will refund you, but dont. They use excuses and say email. But dont. I have reported to Scamwatch.

20 février 2025
Avis spontané
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Réponse de cablepro.net.au

Hi Megan sorry for this experience. Regarding your order. We will issue the refund to the details you provided via the email and an email will be sent to you for confirmation. Once again. Sorry for the inconvenience caused

Noté 1 sur 5 étoiles

This company doesn't respond - worst, lying, customer "service" I've experienced.

This company doesn't respond to communication and doesn't answer the phone. Don't order from here if you need anything in a timely manner. If they haven't been reported to the ACCC yet, I don't know how.

Update from 27/2/25. I finally received a refund after keeping at them on the live chat on their website. Just keep pestering them until they pay. The link to the NSW small claims process is what seemed to push it over the line.

In reply to CablePro's response, you've left out the part where you promised to send the gear on a Tuesday and by the following Friday it hadn't left. I then asked for a refund and that process took 2 weeks. I was told on a Friday that the refund would happen that day, it didn't, I followed up the following week and was told it would happen the following day, it didn't. It was the third time I got on your live chat and followed up with you that the refund was processed. I don't care if things take a little bit of time, just stop telling people you will do something and then don't.

11 février 2025
Avis spontané
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Réponse de cablepro.net.au

Hi Heath yes as discussed today an email confirmation was sent to you for the refund. Sorry for the delay. was a process that we needed to check but once confirmed it was done immediately. Thank you and sorry for the inconvenience.

Noté 1 sur 5 étoiles

Scam company

This is a scam company. They never send purchased items, do not answer phone calls, and do not reply to emails.

23 janvier 2025
Avis spontané
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Réponse de cablepro.net.au

Hi Chamara , your refund has been done and a confirmation email was sent to your email address. Sorry for the inconvenience caused.

Noté 1 sur 5 étoiles

This business is a SCAM

This business is a SCAM I hate to use this word, but this is what they are. Do not go anywhere near them they will constantly lie to you on the phone to get rid of you. They have no ethics at all given the amount of lies they tell you about booking in couriers pick ups. And now refund lies. I caught them out on their lie as I rang up the courier and was told they arrived to pick up the parcel and there was nothing there. I believe theCourier. Now, after suggesting a refund, the guy has sent me through a screenshot of nothing more than changing the status from order to refund. I am also a small business owner and know the backend and how it should work. It’s a two-step process you need to go into the money side of things to issue the refund Not just change the status. I will keep fighting this and updating as we progress. They don’t care about the customer, they don’t care about you and They don’t care about doing the right thing.

11 décembre 2024
Avis spontané
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Réponse de cablepro.net.au

Hi Sandra your review is totally incorrect. I’m sorry courier did try to pick this item up but due to the Christmas break they had delays which you are well aware of and was communicated to multiple times . You requested a refund and was done straight away via email confirmation and was back on your card straight away as well( we can see this on our payment platform ).

Noté 1 sur 5 étoiles

Scam

Scam! Do not use!
Ordered cable. Not received. No response to any correspondence. AVOID.

8 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Wont refund me

Wont refund me. It has been 4 weeks since I've asked for a refund. They will lie and do everything else other than just refund me. I have since reported them and will be taking them to small claims court.

12 novembre 2024
Avis spontané
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Réponse de cablepro.net.au

Hi Zachary , we have accepted the dispute on the card .Please check with your card holder. Sorry for the inconvenience cauused with this order.

Noté 5 sur 5 étoiles

Excellent Product & Service

Very pleased to be able to write a 5 Star review on CablePro. My order has just arrived exactly as described. I understand Cablepro had a rocky patch a while ago due to Staff issues. I'm sure they are now over this and back to their usual excellent service. Definitely will be using them again.

20 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrid orders Placed 17Oct24 still Outstanding

Horrid orders Placed 17Oct24 still Outstanding 19NOV24 and all the excuses under the sun
Scam Should be Shut down so non suspecting customers are spared the same fate Money Stolen While Trading INSOLVENT

17 novembre 2024
Avis spontané
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Réponse de cablepro.net.au

PLease forward your order number so we can check which order you are referring to please

Noté 1 sur 5 étoiles

Untrustworthy and unreliable.

I placed an order on 20/9/24. Over 6 weeks later of being told numerous excuses including; it would be shipped, it has been shipped, we have issues with the supplier and need to get a new supplier, it would be delivered by the end of the week, we are sorry it was delivered to the incorrect address, the shipping company is to blame, we will call you back etc etc I had enough. I contacted the shipping company and they confirmed that CablePro does not have any items ready to be picked up and shipped. I lodged a disputed transaction with my bank on 5/11/24 and had it approved the same day. On 6/11 I purchased the same items from another store and they were delivered the afternoon of 8/11. As of 9/11, the tracking number still shows CablePro is preparing the order! What a joke! CablePro are completely Untrustworthy and unreliable.

20 septembre 2024
Avis spontané

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