Cakes & Bakes Avis 

5 916
•
TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Amazing cake, everyone loved it. But it was not ready for collection and had to wait for 20 minutes, which was not a major concern, but as cake was freshly made, it slightly got smudged while walking... Voir plus

Noté 1 sur 5 étoiles

⭐ 1 star — Very disappointing I’m extremely disappointed with this order. I paid for a 10-inch Mango Swirl Square Cake, advertised as approximately 20 servings, with vanilla sponge, vanilla whi... Voir plus

Noté 5 sur 5 étoiles

Absolutely delighted with my customised cake from Cake and Bake Shop! 🎂✨ The cake looked absolutely beautiful and was exactly what I had hoped for. The attention to detail was amazing, and it taste... Voir plus

Noté 1 sur 5 étoiles

I was absolutely shocked by the quality of messaging in my daughter in laws cake, it was so bad I had to ask for it to removed. To collect a cake on the day of a 30th birthday meal & to be so dishear... Voir plus

À propos de l'entreprise

  1. Magasin de gâteaux

Écrit par l'entreprise

Order delicious Eggless Cakes available in various flavors. Order cakes online and Find Our cakes bakes branches near High Street North, Barking Road,High Street, Romford Road


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(5 916)

100 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst company ever dealt with

Worst company ever dealt with! Ordered a cake for same day placed the order paid for it then received a message within 10 minutes saying the chef had to deal with an emergency so had to leave the store I could get a full refund or collect from another store which was not possible for me to do which I then said yes to the refund. Its been over 3 weeks after numerous messages calls I had to go through my bank to get my money back! No one dealt with this they would not even answer the phone to me or reply back to my messages.

12 mai 2025
Logo de Cakes & Bakes

Réponse de Cakes & Bakes

Dear Zish,

Thank you for sharing your experience with us. We’re sorry to hear that it wasn’t up to your expectations and truly appreciate your feedback.

Your feedback is important to us as we continually work to improve our products and services.

Warm regards,
Cakes & Bakes Customer Care

Noté 1 sur 5 étoiles

The worst experience ever

The worst experience ever they sent both wrong cake and candles

1 juin 2025
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Réponse de Cakes & Bakes

Good Day,

Thank you for sharing your experience with us. We’re sorry to hear that it wasn’t up to your expectations and truly appreciate your feedback.

Your feedback is important to us as we continually work to improve our products and services.

Warm regards,
Cakes & Bakes Customer Care

Noté 1 sur 5 étoiles

I pay 78 pound for cake,and cake is…

I pay 78 pound for cake,and cake is very bad. I want heart but I have cirkle one.is not a time.everything is so shit

1 juin 2025
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Réponse de Cakes & Bakes

Dear Magdalena,

Thank you for sharing your experience with us. We’re sorry to hear that it wasn’t up to your expectations and truly appreciate your feedback.

Your feedback is important to us as we continually work to improve our products and services.

Warm regards,
Cakes & Bakes Customer Care

Noté 1 sur 5 étoiles

Disappointed

Looked like a Black Forest gateau but sadly was a tasteless experience so synthetic felt sorry for the recipient he had to eat it won’t be ordering from this company again

28 mai 2025
Avis spontané
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Réponse de Cakes & Bakes

Good Day,

Thank you for sharing your experience with us. We’re sorry to hear that it wasn’t up to your expectations and truly appreciate your feedback.

Your feedback is important to us as we continually work to improve our products and services.

Warm regards,
Cakes & Bakes Customer Care

Noté 1 sur 5 étoiles

Very disappointed

Very disappointed . I ordered mango flavour , but it hardly tasted anything like mango and the guests disapproved . Will never order again.

23 mars 2025
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Réponse de Cakes & Bakes

Dear Shahed,

Thank you for sharing your experience with us. We’re sorry to hear that it wasn’t up to your expectations and truly appreciate your feedback.

Your feedback is important to us as we continually work to improve our products and services.

Warm regards,
Cakes & Bakes Customer Care

Noté 4 sur 5 étoiles

Chocolate cake 👍 vanilla cake 👎

The made to order chocolate cake was delicious with soft sponge and correct sweetness. Order number 134593
I have given. 4 star because we bought another small vanilla cake while collecting the order and that was awful. The sponge was hard, the cream was heavy and it tasted stale. We had to bin it

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Delicious cakes

Delicious cakes, fresh bakes, and a cozy vibe! The quality is consistently great, and everything tastes homemade with love. Highly recommend for birthdays, celebrations, or just a sweet treat! Especially the staff shadmhan and Rajvir Singh are friendly.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a wonderful experience at Cakes…

I had a wonderful experience at Cakes and Bakes! The staff were (Rajvir Singh)incredibly friendly, attentive, and welcoming from the moment I walked in. Their warm smiles and helpful attitude made the visit even more enjoyable. They were patient in helping me choose the perfect treat and made sure everything was just right. It’s always a pleasure to be served by a team that clearly takes pride in their work and values customer satisfaction

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered cakes via the online ordering…

Ordered cakes via the online ordering system and what a wonderful experience...right from the detailing of takingbthe order, to the bespoke design, the discounts given before hand, information on food allergens, ti the ETA on Delivery...all extremely seamless and beautifully coordinated. Always order from C&B as our whole family just lives their cakes!!

17 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Waste of money / Ordered a lotus biscoff cake for my…

Ordered a lotus biscoff cake for my son’s birthday - complete waste of money. Cake was inedible. The sponge was so wet it fell apart and it was covered in thick thick cream. Barely any sponge. My son was so upset! Even the cake board and box were wet and sticky! Would not recommend at all

3 mai 2025
Avis spontané
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Réponse de Cakes & Bakes

Dear Amanda,

Thank you for sharing your experience with us. We’re sorry to hear that it wasn’t up to your expectations and truly appreciate your feedback.

Your feedback is important to us as we continually work to improve our products and services.

Warm regards,
Cakes & Bakes Customer Care

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