Call Assist Avis 

They were very swift and helpfulful in the recovery.

I was very happy with the time they took and the help and advice given.

Very easy to use app. Updates all the time on the app and could track the recovery trucks journey. Call from driver on the way giving eta as well. Very pleased with quick recovery arrival as dark and very cold and elderly lady on my own apart from my dog. Soon got me started and on my way and follow up call by start to see that I got home ok

When had a flat tyre from home a recovery truck arrived in just over an hour and I was telephoned to update me on when they would arrive. Great service.

My car was involved in an accident and I called upon start Rescue for the first time in many years of diligent membership, I was not disappointed.

within the hour my car was transported home by a very friendly and customer orientated recovery operator. I cannot thank him enough!

Thank you for a pleasant experience.

R Khan

using their app made recovery easy and straightforward

Excellent service, quick auction efficient even escorting me too a recommended garage to get a new tyre at a reasonable price.

They came out quickly on a Saturday morning after I got a puncture on the motorway. I had managed to just get off the motorway into a layby on a secondary road but still felt vulnerable. The technician was confident and quickly changed the wheel to the emergency saver wheel, having first ensured it was fully inflated. He advised me on where I may be able to get a new tyre nearby. Great service!

Everything was on time, staff on the phone was very polite and professional, the recovery driver same very professional and try to help

First time using Call Assist. Was impressed that l was able to speak to someone, did have to ignore the "we can do it all through the text " A different service to the AA and RAC. Not sure if l was lucky but from call to service truck arriving was all done within about an hour and a half. About an hour later I got a from Call assist to check I was back on the road. That never happened with AA or RAC. So a refreshing change.

I recently had to call Start Rescue (Call Assist) when my car broke down, and I was really impressed with their service. From the moment I called, the team kept me updated regularly, calling every 15 minutes to make sure I was safe. Although the wait for the recovery vehicle took a bit longer than expected due to rush hour traffic, I was kept fully informed throughout.

The recovery driver was professional, respectful, and ensured I got home safely when my local garage was closed. When I later called to arrange recovery to my local garage (which is in quite a tricky spot), there was no hesitation — the team followed the garage’s instructions carefully and made sure my car was delivered safely.

Every interaction with Start Rescue was professional and courteous. While I personally didn’t need the frequent update calls, I can see how others might find them very reassuring. Overall, a really positive experience — thank you to the whole team for their excellent service and support.

Excellent, caring and efficient service. I was surprised by how quickly my call was dealt with and how quickly the breakdown company arrived.

Responded promptly, and came within the hour, exactly when they said they would.

Can’t fault the service. So easy to arrange and arrived so quickly! A*

I didn't have to wait that long. They rang at regular intervals whilst I was waiting to check I was ok.
The driver was kind enough to go a little out of the way to find me a toilet and was SO nice and chatty .

Very impressed. Within an hour of messaging my car was in the garage..

Being old I failed miserably with the technology (Where are the Grandchildren when you need them?) However my call was answered by a lovely lady who was both helpful and patient and sorted everything. I couldn’t have wished for better service. Help arrived and again the service was brilliant and the driver so kind. Much appreciated when of advancing years!

Really easy, I logged my issue on the app and was at home so they said they would be with me within 2 hours and then 10 mins later I got a text to say they be there in 15 mins. He was so helpful and got me started and also gave me advice with the garage and what to ask. Absolutely thrilled with the service, thank you

Had a puncture but was unable to remove the alloy wheel due to the wheel being 'welded by corrosion' to the hub. I filled in the app and was given an ETA however the technician arrived within 10 minutes and after 15 minutes of some heavy hammering the wheel was off and replaced but not before grease had been applied to the hub to prevent a repeat issue. I have since removed the other 3 wheels and applied grease to the hubs, as advised by the recovery technician

The app is easy to use and there is rapid information about the rescue. Ravenscroft rescue responded very quickly and resolved the issue. I was very impressed by the speed and service.