It's awefully hard to reach out to this company, at their invitation to work out a problem, by contacting their customer support, because all I seem to get is "Crickets" on their end. Can't get thro... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love mine, it works great! My service dog actually helps remind me as it’s stored in a pouch on his service vest along with other emergency supplies. VA PCM was great in helping get it after providing... Voir plus
I have used CalmiGo in two different ways: to start my day with a more calm state and I also have used it whenever I feel a PTSD episode starting or when I feel anxiety to help me keep control.... Voir plus
L'entreprise a répondu
Huge waste of money. Device did not reduce anxiety or help with PTSD. The app is absolutely the crappiest and least useful ever. And when they send you the reminder you’re going to be charged with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Immediate, drug-free relief for moments of distress, anxiousness, and stress. CalmiGo's Smart Calming Device provides rapid relief by regulating your breathing patterns & stimulating your senses. CalmiGo implements 3 natural anxiety-relief methods: Bre...
Coordonnées de contact
Etats-Unis
- support@calmigo.com
- calmigo.com
3,6
Moyen
177 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Réponse de CalmiGo
Hi there, Malorie!
Thank you so much for sharing your wonderful feedback! We are so happy to hear that you find the device friendly and efficien. If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
Réponse de CalmiGo
Hi there, Stephen!
Thank you for sharing your experience! We're so glad to hear the breathing exercises and calming support have been helpful for you. If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
Veterans can get it through the VA
My VA provider got it for me after I mentioned it. It helps me every time that I experience sudden anxiety. Like all meds and gadgets this may or may not help others. You can try it and if it helps great. I personally recommend it.
5 mars 2025
Avis spontané
Réponse de CalmiGo
Hi there!
Thank you for sharing your experience and for your thoughtful recommendation. We're truly glad to hear it’s been helpful during moments of sudden anxiety. If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
My daughter struggles with anxiety and…
My daughter struggles with anxiety and this device allows her to refocus and calm her emotions. This works better for her than the anxiety meds she has tried.
30 mai 2025
Avis spontané
Réponse de CalmiGo
Hi there, Diane!
We're so grateful to hear that CalmiGo has been helpful for your daughter. It means a lot to know it’s making a positive difference for her. Please let us know if you need any assistance, as we're always happy to help!
Warmly,
CalmiGo Support
Réponse de CalmiGo
Hi there, Lisa!
Thank you so much for sharing your experience! We're truly glad to hear that you're feeling better after using your CalmiGo. Your feedback means a lot to us.
If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
Réponse de CalmiGo
Hi there, Michael!
Thank you for your feedback. We understand how you feel, and many users have shared that a brief training call helped them get more out of their CalmiGo. We’d be happy to help you schedule for a free training call. If you could kindly send us an email at support@calmigo.com.
We truly appreciate your time!
Warmly,
CalmiGo Support
Calmigo helped me quit vaping!
I am a Navy veteran and I was given calmigo by my mental health care team at my local VA clinic. I have almost 12 years sober from drugs, alcohol, and cigarettes but whenever I quit all of these in July of 2013 I picked up vaping. I have been trying to quit vaping but nothing by itself has helped. I haven’t been able to stop vaping. By using the nicotine replacements prescribed by the VA along with the calmigo I have over 3 weeks off the vape completely! I have not put the vape down for more than an hour in the past 12 years!!!! I think with how hard it was for me, I would not be off the vape if it wasn’t for the calmigo helping me! So, yes it helps me calm down and relax but that’s exactly what I used the vape for too! Thank you so very much for your device. I use it every single day. It’s truly changed my life.
15 mai 2025
Avis spontané
Réponse de CalmiGo
Hi there, Angie!
Thank you so much for your kind words and for sharing your story. We're honored that CalmiGo could support you along the way. Congratulations on your progress—you’re an inspiration, and we’re cheering you on.
We are always happy to help if you need any assistance.
Warmly,
CalmiGo Support
I absolutely love mine
I absolutely love mine! I’ve had it for years! I take it with me everywhere!
It helps so much! I highly recommend! Thank you calmigo!
12 mai 2025
Avis spontané
Réponse de CalmiGo
Hi there, Mary!
Thank you so much for your kind words and for your continued support! We're so glad to hear it's been helping you.
If there is anything we may assist you with or if you have any concerns, please let us know, as we're always happy to help!
Warmly,
CalmiGo Support
Your team is very supportive and on the…
Your team is very supportive and on the ball. I had a good experience.
8 mai 2025
Réponse de CalmiGo
Hi there, Stephen!
Thank you so much for your kind words! We're truly glad to hear you had a good experience, and we'll be sure to share your feedback with the team.
Please let us know if there is anything you need assistance with as we're always happy to help!
Warmly,
CalmiGo Support
Malfunctioning Devices
I ordered a CalmgiGo device and was very excited to try it out. Unfortunately, the device would continually light up and vibrate during both inhalation and exhalation (and sometimes even while I was just holding it in my hand). I contacted customer support and they were great. They walked me through how to use the device, which I was doing correctly (there really isn't much to it) and ultimately they agreed that the device was faulty and offered to replace it free of charge. However, they sent a replacement device that is exhibiting the same problem. There must be a quality control issue or something that is resulting in faulty products being shipped out to customers. Most disappointingly, they will not pay for the return shipment of the second device. So after a very frustrating experience of trying to use this device for my anxiety, I now have to also pay to ship it back. I really wanted to love this device, but I am disappointed in the product and the return policy.
5 mai 2025
Avis spontané
Réponse de CalmiGo
Hi there!
Thank you for sharing your experience with us.
We’re truly sorry to hear about the issues you encountered with both devices and the frustration it caused. As we discussed previously on the phone, the devices weren't faulty, but you were using them incorrectly.
They passed all of our tests to make sure they were working fine.
We replaced your first device with a shipping label just in case it might be faulty, and then offered a video support call to assist you with the second device.
When you declined our offer of a free video call for your second device and decided you wanted to return it, at that point it became a general return and our official policy is that return shipping is on the customer's expense.
We appreciate your kind words about our support team. If there’s anything further we can do to assist, please don’t hesitate to reach out to us at support@calmigo.com or call us at +1-888-422-5644.
Warmly,
CalmiGo Support
New user
I am a new user so I’m still getting used to it. I get frustrated when the device doesn’t recognize my exhalations, even though I haven’t changed anything. However. I also realized I may not be doing it all correctly every time. I do feel a little calmer, but I think it’s gonna take a little bit longer of me using it before I really recognize the full benefits.
2 mai 2025
Réponse de CalmiGo
Hi there!
Thank you for sharing your experience! We’re sorry to hear it’s been a bit frustrating, and we truly appreciate your patience as you get more familiar with the device.
We would love to assist you in getting the most out of your CalmiGo. Based on your description, a short training call could change your experience if the device is being used improperly. Please schedule a call at your convenience by reaching out to us via email.
Feel free to contact us at support@calmigo.com or call us at +1-888-422-5644.
Warmly,
CalmiGo Support
Great customer service
Great customer service. I emailed them because my wife's calmigo app wasn't sending the email correctly they emailed me back so fast! The device itself is really helpful in calming me down when I'm panicked. It takes away the need to think about breathing when you start having a panic attack. The scent clip things are really nice I love the bergamot scent just wish it was stronger and lasted a little longer. I'd definitely recommend the calmigo to anyone suffering from panic attacks.
30 avril 2025
Avis spontané
Réponse de CalmiGo
Hi there!
Thank you so much for your kind words and recommendation! We're glad to hear that CalmiGo has been helpful during moments of panic and that you had a positive experience with our support team. We appreciate your feedback about the bergamot scent—we’ll be sure to pass it along. Please let us know if there’s anything else we can assist with.
Warmly,
CalmiGo Support
If I could give it 0 stars I would
If I could give it 0 stars I would. Just received my product today for my son with terrible anxiety. Could not make it through a full session without it stressing him out more or causing him to have a lung spasm which caused him immense chest pain. Do not waste your time or money on this absolute headache inducing product. The smells are weak, you can't see the lights, it fills up with spit, the blowing has no effect on anything. It is essentially an over priced essential oil holder that even fails at providing the user with something to smell. There is absolutely no reason anyone should buy this product! Extremely disappointed and I can not express that enough!
25 avril 2025
Avis spontané
Réponse de CalmiGo
Hi there, Angie!
We’re truly sorry to hear that your experience with CalmiGo did not meet expectations. We understand that everyone’s experience can be different, and we're sorry to hear that it caused distress for your son.
If you are interested, we would love to assist you in getting the most out of your CalmiGo. Based on your description, a short Training Call could totally change your experience if the device is being used improperly.
Please schedule a call at the most convenient time by reaching out to us via email. We would appreciate the opportunity to assist you further and see how we can help.
Feel free to reach out to us at support@calmigo.com or call us at +1-888-422-5644.
Warmly,
CalmiGo Support
This device is a game changer for anxiety management!
My initial experience was a nightmare but Aleks was able to intervene and helped me get things working. Once he fixed my issues and got my lifetime subscription working and showed me how things were supposed to work this device has been super helpful. If things don't work at first be patient and if support doesn't seem helpful, ask for Aleks. I am grateful for this product and grateful for Aleks help.
20 avril 2025
Réponse de CalmiGo
Hi there!
Thank you for sharing your experience. We're so sorry to hear things didn’t start off smoothly, but we're so glad Aleks was able to step in and get everything working for you. It’s great to hear the device has been helpful once set up properly. We truly appreciate your patience and your kind words—please let us know if you need anything further.
Warmly,
CalmiGo Support
Love this for my anxiety
Love this for my anxiety
This has been a tremendous help.
19 avril 2025
Avis spontané
Réponse de CalmiGo
Hi there!
Thank you so much for sharing your experience! We're truly glad to hear it's been such a big help for you. We truly appreciate your support, and if there's ever anything you need, we're here for you!
Warmly,
CalmiGo Support
It seems very juvenile with decorating…
It seems very juvenile with decorating a room online??
6 avril 2025
Réponse de CalmiGo
Hi there, Luann!
Thank you for sharing your insights. We recognize that the decorating feature might not appeal to everyone, and we genuinely value your viewpoint. We would like to mention that the game is entirely optional and is designed as a light, creative enhancement that encourages users to engage with their CalmiGo proactively and achieve the best results. You are free to utilize the main features of the app without participating in the game at all.
If there is anything you need assistance with, please let us know.
Warmly,
CalmiGo Support
Good purchasing experience
This is a little premature, as we have not yet received the device nor had the opportunity to assess the efficacy of the program. The purchasing experience, explanation of how the system is designed to work, and the overall ease of access to information has been outstanding to date, and that is what this rating is based upon.
15 avril 2025
Réponse de CalmiGo
Hi there, John!
Thank you so much for your kind feedback! We’re glad to hear the ordering process and the information provided about the device and app have been clear and helpful. We look forward to hearing your thoughts once you’ve had a chance to try everything out.
If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
Réponse de CalmiGo
Hi there, Maura!
Thank you for sharing that! We're so glad to hear you're enjoying the music and finding the device easy to use. If you ever have any questions or need support, we're always here to help!
Warmly,
CalmiGo Support
They are helping people like me with my…
They are helping people like me with my anxiety to get better and that’s what is great
9 avril 2025
Réponse de CalmiGo
Hi there, Dawn!
Thank you for sharing this with us. We're truly glad to hear it's helping you manage your anxiety.
We are sincerely grateful for your support and if you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
I made a mistake with shipping, but here’s what happened
I made the mistake of shipping to my old address. I immediately contacted calmigo via email and they shipped it before reading the email. They said there’s nothing we can do and provided the tracking. Told me to contact usps. Waited on hold and then they told me to go online and try to intercept package. Both USPS and Calmigo were very unhelpful and didn’t care that this was an expensive purchase.
2 avril 2025
Réponse de CalmiGo
Hi there!
We're truly sorry to hear about your experience and understand how frustrating this situation must be.
While we always do our best to help. Once an order has been shipped or delivered to the address provided at checkout, we can unfortunately not redirect or reship it. That being said, we’re still here and happy to help in any way we can.
If you are able to contact the address that received the package, we can provide a return label so that they can mail the CalmiGo to you. If you create a new order, we can also provide a discount.
You may kindly reach out to us at support@calmigo.com to further assist you. Please let us know if there's anything else we can do to support you.
Warmly,
CalmiGo Support
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