It's awefully hard to reach out to this company, at their invitation to work out a problem, by contacting their customer support, because all I seem to get is "Crickets" on their end. Can't get thro... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Love mine, it works great! My service dog actually helps remind me as it’s stored in a pouch on his service vest along with other emergency supplies. VA PCM was great in helping get it after providing... Voir plus
I have used CalmiGo in two different ways: to start my day with a more calm state and I also have used it whenever I feel a PTSD episode starting or when I feel anxiety to help me keep control.... Voir plus
L'entreprise a répondu
Huge waste of money. Device did not reduce anxiety or help with PTSD. The app is absolutely the crappiest and least useful ever. And when they send you the reminder you’re going to be charged with... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Immediate, drug-free relief for moments of distress, anxiousness, and stress. CalmiGo's Smart Calming Device provides rapid relief by regulating your breathing patterns & stimulating your senses. CalmiGo implements 3 natural anxiety-relief methods: Bre...
Coordonnées de contact
Etats-Unis
- support@calmigo.com
- calmigo.com
3,6
Moyen
177 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
It helps remind the conscious we're still here for purpose thanks doctors for the device refills
Good best device breathing
3 avril 2025
Réponse de CalmiGo
Hi there, Joshua!
Thank you so much for sharing your feedback! We are so happy to hear that you find the device helpful. We truly appreciate your support and if you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
The CalmiGo team is so quick to respond…
The CalmiGo team is so quick to respond and to follow up. You can really tell that they are a company that truly cares for your well being.
3 avril 2025
Réponse de CalmiGo
Hi there!
Thank you for sharing your experience! We're really glad you felt supported. If there’s anything we can do to assist you, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
Beneficial
I was prescribed this device for generalized anxiety with panic attacks and it has been extremely beneficial! It has helped me immensely with calming down during stressful times.
2 avril 2025
Réponse de CalmiGo
Hi there!
We're so glad to hear that CalmiGo has been helpful to you! Thank you for sharing your experience and for your continued support!
If you need any assistance or have any concerns, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
False Advertising and Subpar Customer Service
I was initially excited to try the Calmigo device, especially because it advertised a companion app, which seemed like a great addition. However, when I attempted to set up the app, it required a code that I didn’t receive. The app then prompted me to contact customer service, which I did.
To my surprise, the representative told me I could use the device without the app. I clarified that while I understood that, I specifically wanted to use the app features, which is why I purchased it in the first place. At that point, I was informed that app access wasn’t included with the standalone basic device, even though the pricing and product description on their website clearly indicated otherwise.
When I pointed this out, I was told the website was showing “new plans,” essentially invalidating what I had just bought. The whole interaction made the product and the company feel like a bait-and-switch scam. I returned the item and had to cover the return shipping out of pocket.
Bottom line: I won’t be doing business with this company again.
1 février 2025
Réponse de CalmiGo
Hi there, Denise!
Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the device and app access. We understand how frustrating this experience must have been, and we appreciate the opportunity to clarify.
We offer two different versions of CalmiGo—one that includes access to the companion app and a standalone basic device that does not. We’re sorry if this wasn’t clear during your purchase, and we will review our communication to ensure better clarity moving forward.
If you’d like, we’d be happy to assist you in placing an order for the device that includes app access. Please feel free to reach out to us, and we’d be glad to help.
Warmly,
CalmiGo support
I enjoyed the conversation
I enjoyed the conversation, informative information I received from your representative. Made things effortless.
18 mars 2025
Réponse de CalmiGo
Hi there, Janice!
Thank you for sharing your feedback! We’re glad to hear you had a great experience. If you ever need any assistance please let us know as we’re happy to help.
Warmly,
CalmiGo Support
I like using calmigo it's the best…
I like using calmigo it's the best device for anxiety.
18 mars 2025
Réponse de CalmiGo
Hi there, Holly!
Thank you so much for sharing your experience! We're so glad to hear that you're enjoying CalmiGo and that you find it helpful. We sincerely appreciate your support! If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
The product absolutely does not work.
17 mars 2025
Réponse de CalmiGo
Hi there, Chris!
We're sorry to hear that CalmiGo hasn’t met your expectations. Many users find that a quick call can make a significant difference in their experience, and we’d be happy to assist you. If you're open to it, we can schedule a call to go over usage tips and ensure you're getting the most out of your device. Please feel free to contact us at support@calmigo.com—we're here to help.
Warmly,
CalmiGo Support
Super Easy!
Everything was so easy and fast! Can’t wait to receive my order and use it. I’m so excited.
12 mars 2025
Réponse de CalmiGo
Hi there!
Thank you so much for placing an order with us! We truly appreciate your support and we hope that you'll find the device helpful.
If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
Hello Calmigo team ,I am very happy…
Hello Calmigo team ,I am very happy costumer I been using your product for 3 yrs I love it help me get me grounded and relax and at time I don't have to use for weeks when my anxiety gets balanced I don't have to take 0 anxiety meds thanks to Calmigo ❤️ 😊 the Best part I travels with me
11 mars 2025
Avis spontané
Réponse de CalmiGo
Hi there, Guarionex!
Thank you for your kind words! We’re truly grateful to hear how CalmiGo has helped you feel grounded and relaxed. Your support means so much to us!
Please let us know if you need any assistance as we're always happy to help!
Warmly
CalmiGo Support
Saw zero results..device was so expensive..would NOT recommend
I suffer from severe anxiety and panic attacks and wanted a natural way to help alleviate my symptoms but the device did nothing for me. I had to start taking meds and thankfully Ive been doing so much better.
21 février 2025
Réponse de CalmiGo
Hi there, Liz!
We appreciate you giving CalmiGo a try and are sorry it didn’t work as you had hoped. While results vary, we’d love to offer our support and encourage you to reach out, as from our experience, a call can completely change the results and experience.
Warmly,
CalmiGo Support
Easy to navigate.
12 février 2025
Réponse de CalmiGo
Hi there!
Thank you so much for your feedback! We're glad to hear you found it easy to navigate. We truly appreciate your support!
Warmly,
CalmiGo Support
I originally called with a question…
I originally called with a question after my device locked. Customer support was incredible and helped me unlock my device as well as walk me through the app.
12 février 2025
Réponse de CalmiGo
Hi there, Tracey!
Thank you for sharing your experience! We're so glad to hear that our customer support team was able to assist you in unlocking your device and guiding you through the app. If you ever need further support, we're always here to help!
Warmly,
CalmiGo Support
Hi! CalmIGo
Hi, I have been using it for a few days now. It has been helping. I can’t wait to see how helpful over time! I love it, lavender scent is soooo calming. I love that you can also you the timer with calming sounds as well! I’m glad I purchased it. It helped be yesterday.
6 février 2025
Réponse de CalmiGo
Hi there, Nicole!
We're so happy to hear that you're loving your CalmiGo and that it's already helping you! We are glad that you love the lavender scent and the calming sounds on the app. Thank you so much for sharing your experience and support—we appreciate it!
Warmly,
CalmiGo Support
I've been trying to cancel the service…
I've been trying to cancel the service but it has proven very hard
3 février 2025
Réponse de CalmiGo
Hi there, Joseph!
I hope you are well!
We're sorry for any confusion. Your cancellation request was sent outside of business hours. We processed your cancellation request as soon as we were open and able to access it. Please rest assured, your subscription has been cancelled. You will not be charged again.
You will continue to receive your scented plate supply for the remainder of your current subscription period. If you'd prefer to stop the scented plate resupplies, please let us know. Even if you receive more scents, please rest assured your subscription was cancelled.
Warmly,
CalmiGo Support
I've gone through a challenging period…
I've gone through a challenging period in my life resulting in repeated bouts of depression and anxiety over the past seven months...
Different products promising mental health relief did little to nothing in lowering "the temperature."
After reading the FB info on CalmiGo, I thought, why not give it a shot? I received everything very quickly. I followed the directions, added their app to my phone, and in just three 3 minute sessions a day I am feeling great. No panic or anxiety issues and my depression is under control. Life feels good again! Thanks CalmiGo!!
28 janvier 2025
Réponse de CalmiGo
Hi there, Jack!
Thank you for sharing your experience! We're so glad to hear that CalmiGo has made a difference for you. It’s wonderful to know you’re feeling better and enjoying life again.
We are sincerely grateful for your support and if you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
I have had anxiety issues when I leave…
I have had anxiety issues when I leave my home & I’ve been using CalmiGo for a short period of time & already notice a difference in my anxiety level lessening. I use it before I’m in a situation that gives me anxiety.
26 janvier 2025
Réponse de CalmiGo
Hi there, DeBorah!
Thank you for sharing your experience! We're so glad to hear that CalmiGo is helping you feel more at ease. It’s wonderful to know it’s making a difference for you and we truly appreciate your support.
If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
I have noticed a significant decrease…
I have noticed a significant decrease in my anxiety within a week. Great product!
15 janvier 2025
Réponse de CalmiGo
Hi there!
Thank you for sharing your experience! We are so glad to hear that you find CalmiGo helpful. We truly appreciate your support!
If you need any assistance, please let us know as we're always happy to help!
Warmly,
CalmiGo Support
I love how u can choose well calm…
I love how u can choose well calm scented caps to sooth your nerves
13 janvier 2025
Réponse de CalmiGo
Hi there, Sienna!
Thank you for sharing your feedback! We're so glad you're enjoying the scents.
We truly appreciate your support and please let us know if you need any assistance!
Warmly,
CalmiGo Support
Réponse de CalmiGo
Hi there, Kim!
Thank you for reaching out! We understand it may not be easy to review without having the device.
Please let us know if you need any assistance; we're always happy to help!
Warmly,
CalmiGo Support
Bad service, bad product, terrible company
This company does not answer customer service emails. They simply respond with generic nonsense that doesn’t even answer your concerns. The product they sell is useless unless you constantly connect it to the app WITH an active paid subscription. I was told there is a non subscription version (via their social media team) and when I inquired about this product, they ignore my emails and refuse to acknowledge that I even asked the question. This company is just here for a money grab and their product is not worth it. This gave me more stress than anything. Their subscription service does not let you cancel via website either, you have to send them an email and they don’t really give you assurance that it is canceled.
1 novembre 2024
Avis spontané
Réponse de CalmiGo
Hi there, Sean!
Thank you for sharing your feedback. We sincerely apologize for any frustration caused. We do offer both subscription-based and non-subscription options for CalmiGo, and we apologize if that was unclear from our communication.
We’ve confirmed that your subscription has been canceled. We can see from our database that we did respond to your inquiries, but it’s possible our reply ended up in your spam or junk folder. We deeply apologize if this added to your frustration.
If there’s anything else we can assist you with, please email us at support@calmigo.com or call +1-888-422-5644. Your experience is very important to us, and we appreciate the opportunity to address your concerns."
Warmly,
CalmiGo Support
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