Calor has been providing excellent service. They supplied two boilers free of charge along with one tank, which really helped me. They also gave me a grace period before starting my billing. Overall,... Voir plus
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This is a review for “Pete” at Maydown . Campsie, Calor Gas Distribution Centre.. The service I received was exceptional - Efficient with most effective communication and all done in a friendly profes... Voir plus
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Kenny was an absolute gentleman, making sure I got connected with the relevant person to get my Gas sorted. Not only did he go out of his way to make sure I got set up but he also checked in afterwar... Voir plus
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The ease with which everything happened. From initial contact, Kenny was on site within a day. He give me all the information I required and recommended an installer who was on site to check the requi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.
Coordonnées de contact
Dublin 12, Irlande
- 014505000
- bulksupport@calorgas.ie
- calorgas.ie
4,5
Excellent
735 avis
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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10 Days after ordered and paid in full - got some tracking number
I need to re-write my review, as after finally got a tracking number from support. It's understood that the Courier they are using has delayed the parcel with 9 days, not giving a tracking number. truly hope the parcel shall be delivered soon, and my opinion would be Calor to try some other delivery companies.
The support person was great (did all he could), but still the delivery service may be handled way better
14 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Petar, it is very important to us. We are sorry to hear that you have not yet received your parcel and did not appear to get a tracking number sent through to you. We can see from our records that a member of our Customer Serve Team contacted you this morning to update you on your delivery. We apologise for any inconvenience this has caused you.
Great heat from fire delivered.
14 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Very efficient service
13 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Maureen, it is very important to us to provide a good quality service to all our customers.
Goods arrived on time
Goods arrived on time. They are as described and work beautifully. Thanks for the product, we will definitively order more.
Best wishes
Sylvia
13 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback and your recommendation Sylvia, it is very important to us to ensure our customers receive top quality products and an excellent service.
Staff very helpful
Very helpful, once you contact them.
Issue with Irish tel number.
Also some confusion about price quote stg / € payment.
In general though, a good shopping experience.
12 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us which includes Technical Support and advice from our Customer Service Team.
Very happy 😃
11 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Joseph, it is very important to us to provide a good quality service to all our customers.
Clear website which automatically…
Clear website which automatically recommended other items I would require with my initial purchase. Unfortunately one item was unavailable but customer support sent details of the item and an image of it, so I knew what I was to look for if purchasing elsewhere.
10 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Lorraine. We are pleased that you are happy with our service and our after sales via our Customer Service Team.
My cylinder arrived quickly
My cylinder arrived quickly. Am pleased with it. It will only be used as a backup in case of emergency but it is good to know it is there.
10 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Unafran. Customer satisfaction and providing a good quality service to all our customers is very important to us.
My item was delivered promptly
My item was delivered promptly. I had left instructions for delivery man saying if I was not in to deliver it to either of 2 of my neighbours. It was left at the side of my house in the pouring rain.
1. It could have been stolen
2. The box was soaking wet and there is no way I can possibly wrap it up.. it is a gift for my husband for Christmas. I had meant to contact your customer care team in relation to the delivery firm you use as I found that very unsatisfactory.
10 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Niamh, it is very important to us. We are sorry to hear that your parcel was left outside in the rain and not delivered as per your delivery instructions noted on your order. A member of our Customer Service Team will be in contact with you today and this will be passed on to the courier provider to discuss this with the driver. We apologise for the inconvenience this has caused you.
Réponse de Calor Ireland
Thank you for your feedback Peter. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Réponse de Calor Ireland
Thank you for your feedback Sanjib, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.
Very happy with the purchase
Very happy with the purchase. Quick delivery it's perfect
9 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Jenny. Customer satisfaction is paramount and we are pleased that you are happy with your order and the service we provided.
Réponse de Calor Ireland
Thank you for your feedback Teresa. We have tried to put as many photographs onto the website to provide an accurate description including a photo of the product sat on a BBQ for size comparison.
Réponse de Calor Ireland
Thank you for your feedback Niamh. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.
Very happy with my purchase and great…
Very happy with my purchase and great value as well
Thanks
8 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Michael. Customer satisfaction is paramount and we are pleased that you are happy with your order and the service we provided.
Calor Gas got my garden heater covered!
This year I ordered a new garden heater from Calor Gas. The heater is great. The winter cover was not available at the time but the Calor Gas website offered to let me know when the product would be available. This happened and I ordered the cover. Promptly delivered, it was easy to zip over my heater. It's durable and weatherproof and will keep my heater protected! Great service.
8 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Sue, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.
The heater was delivered on time and…
The heater was delivered on time and was exactly as described. The only problem was the control knob was broken on arrival but the heater still worked perfectly. No issue with the delivery or product really
8 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback John, it is very important to us. We are sorry to hear that your control knob was broken on receipt of your heater. A member of our Customer Service Team will be in contact with you today to resolve this for you. We apologise for any inconvenience this has caused you.
A pleasure to deal with
A pleasure to deal with. Fast efficient and competitively priced.
8 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Eileen. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Good product and great service
Good product description, worked as described, good price and very fast delivery.
8 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Paul. Customer satisfaction is paramount and we are pleased that you are happy with your order and the service we provided.
Excellent service
Excellent service. Love the super ser. I would order anytime again from calor gas. Great service.
7 décembre 2020
Réponse de Calor Ireland
Thank you for your feedback Margaret, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.
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