My customer service experience at Cambria was the best! They responded very quickly with an RMA, to my request to exchange my items which did not fit exactly as I wanted. As soon as they received my... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My new helmet is great, it came quickly. I accidentally bought the wrong helmet, and realized this at 4:45. So I tried to call to cancel that purchase leaving a message that I needed to void that tran... Voir plus
L'entreprise a répondu
To be honest the 1st bike I received was damaged ,probably damaged in shipping since their were holes on the side of the box with cardboard taped patches on it.I don't think they would send it out li... Voir plus
L'entreprise a répondu
The customer service is amazing, specially Jeff S! I'll definitely be back for all my mtb needs!!! Purchased pretty much all the components needed for a new Pivot Firebird custom dream build!!! Everyt... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Cambria Bike we are passionate about sports, cycling and healthy living. We pride ourselves on the quality of the products we sell, speed of delivery and first-class customer service. Our mission is to “Sell the world’s coolest bikes from the best place on Earth”.
Coordonnées de contact
Commerce Way 1645, 93446, Paso Robles, Royaume-Uni
- Sales@cambriabike.com
- cambriabike.com
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Cambria Bike
Hi Edward,
Thank you for always choosing us! Happy cycling :)
- Customer Support Team
Réponse de Cambria Bike
Hi Shon,
Yey! Thank you as always :)
- Customer Support Team
Accurate description/great product
The bottom bracket was as described which was black instead of gray with a black pictured. Quality was great and installed easy.
24 juillet 2026
Réponse de Cambria Bike
Hi Adam,
Thank you for sharing your experience :) Happy cycling!
- Customer Support Team
Réponse de Cambria Bike
Hi Wences,
Hope that you love your new gear!
- Customer Support Team
Réponse de Cambria Bike
Hi Jeff,
Thank you for choosing us as your trusted cycling partner!
- Customer Support Team
Cambria bike quickly shower me exactly…
Cambria bike quickly shower me exactly what I was looking for and provided advice for which product would help me the most.
14 juillet 2026
Réponse de Cambria Bike
Hi Ethan,
Thank you for your review! Happy cycling :)
- Customer Support Team
Réponse de Cambria Bike
Hi Steve,
Yey! Thanks for trusting us! :)
- Customer Support Team
Always an awesome experience!
I appreciate I was able to find both the road cycling gloves I wanted and stock up on my favorite cycling sock that I wear casually also. And prices are more than reasonable. Order was accurate and arrived quickly. Thanks so much, Cambria Bike! Sometimes it’s the little things that make your day!
13 juillet 2026
Réponse de Cambria Bike
Hi Lisa,
Thank you for your review and for choosing us as your trusted cycling provider. Looking forward to your next purchase!
- Customer Support Team
Réponse de Cambria Bike
Hi Chris,
Thank you for your review! Ride safe :)
- Customer Support Team
fast shipping
fast shipping. The speed at which I receive my package was exceptional. Something Jenson USA used to be able to do. I found their site is glitchy. Now I'll be looking at your site more often.
20 juillet 2026
Réponse de Cambria Bike
Hi Casey,
Thank you for sharing your experience! Looking forward to serving you again :)
- Customer Support Team
For over twenty years
For over twenty years, a Very HAPPY Customer then, a Very Customer NOW.
18 juillet 2026
Réponse de Cambria Bike
Hi Solara,
We're so happy to see this and glad everything went smoothly :)
Happy cycling!
- Customer Support Team
two emails to sales/support regarding…
two emails to sales/support regarding the order have thus far been ignored. glad to see their plea for a review came through quickly
17 juillet 2026
Réponse de Cambria Bike
Hi Jason,
Thank you for your kind words!
Happy cycling :)
- Customer Support Team
Needed to return an item and you won't…
Needed to return an item and you won't answer your phones or emails. I will let everyone know vua media. Probably take you to small claims
26 juin 2026
The best price I could find plus…
The best price I could find plus extremely fast shipping!
17 juillet 2026
Réponse de Cambria Bike
Hi Alisa,
Thank you for leaving us a review! Till your next order :)
- Customer Support Team
Réponse de Cambria Bike
Hi Julio,
Yey! Looking forward to your next purchase :)
- Customer Support Team
Réponse de Cambria Bike
Hi William,
Thank you for taking the time to leave us a review :)
Ride safe!
- Customer Support Team
Easy return process
9 juillet 2026
Réponse de Cambria Bike
Hi Ryan,
Thanks for your kind words! Hope everything went smoothly.
- Customer Support Team
Slow shipments
I figure Cambria bike is geographically the same distance from me as Jenson.
Jenson orders get to me consistently faster. Your order fulfillment dept is slow.
16 juillet 2026
Réponse de Cambria Bike
Hi Mondo,
Thank you for sharing your experience. Your feedback has been shared with the team to help us improve.
We have 5 warehouses across the US, and our normal delivery timeframe is 1-3 days. However, there are times when there's a delay on the courier side, which is already beyond our control.
Thank you for your patience. Hope to serve you again in the future.
- Customer Support Team
The part was advertised to get to my…
The part was advertised to get to my house Saturday… I left on trip Saturday.. part didnt arrive until later in week… I bought through your company because of the close proximity..not happy
16 juillet 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.