CanadianNanny.ca Avis 

115
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I liked your website and found it very easy to navigate and indeed found a nanny position through your organization. The only thing I found difficult is very few potential clients didn’t specify where... Voir plus

Noté 1 sur 5 étoiles

Terrible, the quality of people on there is horrible as it all internationals looking for someone to sponsor, or local internationals who don’t speak English or have ECE but want to be paid $40/hour -... Voir plus

Noté 4 sur 5 étoiles

I used Canadian nanny to find a parttime live out nanny for my 10 month old. One frustrating part in my opinion was how little effort some nannies put into their profiles, but that’s not really the... Voir plus

Noté 5 sur 5 étoiles

Have used Canadian nanny 3 times now and have consistently been very happy with the results. All Nannie’s we’ve hired have been from this site and we are so appreciative for the ability to connect wit... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

CanadianNanny.ca is an online job posting service dedicated to assisting families in Canada to find a nanny, babysitter, adult caregiver, housekeeper, or pet sitter with a wide range of individuals available. With over 15,000 jobseekers registered searching for work across Canada, there is someone for everyone! There are a variety of membership options to suit every family, granting full access to the database. Every jobseeker has posted a 3-page profile stating their experience, qualifications, availability and contact information which is available to registered families. Families can register in just 5 minutes online at www.canadiannanny.ca and will have access to the database immediately. One place to solve all your care needs – nanny, babysitter, adult caregiver, housekeeper and pet sitter!


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3,6

Moyen

TrustScore 3.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,6

Tous les avis

(115)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I paid for my subscription as a nanny and still had no access to contact info

I paid for my subscription as a nanny and applied for a position with a family, but nanny services would not provide me with the contact number of the family even though I had paid for my subscription.

If I have paid, then I should have access to contact the family. This seems like a scam agency just waiting to get money for the subscription rather than helping nannies obtain work.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Charged me many months for an idle…

Charged me many months for an idle account and don’t do refunds and don’t notify me of the charges either. The monthly subscription isn’t cheap either. I think they’ve charged over $700 over this idle period.

2 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

It is legitimate and easy to navigate

It is legitimate and easy to navigate. The only reason I rate it at 4 stars instead of 5 is because families advertising for a nanny are so often still on the site many months or even years after their original post. There should be a time limit as to how long a profile is allowed to remain active.

21 février 2026
Noté 4 sur 5 étoiles

I had a good experience

I had a good experience. I was lucky enough and ended up finding a fantastic nanny. There were a lot of people on here just trying to find a job and thought they could be a nanny. But they didn’t have any experience or training to qualify to work with children. There are good experienced people on here but you have to sift through the rest. That was my only complaint. I wish there were more screening, for both sides actually, for Families and Nannies. Overall we had a great experience and we are very happy with our nanny!

26 janvier 2026
Noté 4 sur 5 étoiles

It was great to have so many choices

It was great to have so many choices of local nannies. I got a lot of messages on initial post although many of the people who initially messaged me did not respond to me afterwards, (kind of like a fb marketplace experience there)... but I did find 2 people who were professional and serious and I'm looking forward to interviewing them.

15 décembre 2025
Noté 1 sur 5 étoiles

I cancelled my profile completely a…

I cancelled my profile completely a year ago and found that they were still charging me my subscription fee for an entire year. 1200.00 later and I’ve had no resolution or response from them. Just horrible

19 décembre 2025
Logo de CanadianNanny.ca

Réponse de CanadianNanny.ca

Hey there,

We're very sorry to hear about this experience. It's certainly not the standard we aim to provide. Please reach out to our support team so that we can investigate.
https://help.careguide.com/hc/en-us/requests/new

Noté 4 sur 5 étoiles

Serves it's purpose, oversight needed

The service was help and did what it's intended to do. We found a nanny through this site but it wasn't without bumps along the way. We had two people set up for in person interviews. Initial phone calls were made and a date and time agreed upon. In both instances the person failed to show up. I called and texted with zero response. Meanwhile their profiles get to stay up and they can continue treating people this way. From what I could see there was no way to report this to Canadian Nanny, which is a shame. Or there should be space to write a public review so people are aware. Finding a nanny is highly stressful because it's just so important to put in the work and find the right fit for your family. Thankfully we did find that but I can't say the experience was a great one.

23 octobre 2025
Logo de CanadianNanny.ca

Réponse de CanadianNanny.ca

Thank you for your feedback, and we’re glad you ultimately found the right fit for your family!

We understand how stressful the process to find a nanny is and no-shows just add to that. We definitely agree that it should be easier for families to to provide nanny specific feedback and for families to be able to let us know when something like this happens.

Thank you again for sharing your experience - we are working hard to make improvements to this process.

Noté 5 sur 5 étoiles

Helpful Service

Organized, helpful and professional! Helped me find two quality nannies through the website.
P.S. Regarding criticism that nannies send automated messages- that is the NOT the fault of the website. I only interview & hire nannies who write personalized messages.

22 septembre 2025
Noté 5 sur 5 étoiles

2nd time this website helped me

My experience was great and its the 2nd time I have found a job through Canadian Nanny.
My only criticism is that many people have found their nanny or found a job and then don't respond. That gets frustrating.

10 septembre 2025

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