CanadianNanny.ca Avis 

115
•
TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I liked your website and found it very easy to navigate and indeed found a nanny position through your organization. The only thing I found difficult is very few potential clients didn’t specify where... Voir plus

Noté 1 sur 5 étoiles

Terrible, the quality of people on there is horrible as it all internationals looking for someone to sponsor, or local internationals who don’t speak English or have ECE but want to be paid $40/hour -... Voir plus

Noté 4 sur 5 étoiles

I used Canadian nanny to find a parttime live out nanny for my 10 month old. One frustrating part in my opinion was how little effort some nannies put into their profiles, but that’s not really the... Voir plus

Noté 5 sur 5 étoiles

Have used Canadian nanny 3 times now and have consistently been very happy with the results. All Nannie’s we’ve hired have been from this site and we are so appreciative for the ability to connect wit... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

CanadianNanny.ca is an online job posting service dedicated to assisting families in Canada to find a nanny, babysitter, adult caregiver, housekeeper, or pet sitter with a wide range of individuals available. With over 15,000 jobseekers registered searching for work across Canada, there is someone for everyone! There are a variety of membership options to suit every family, granting full access to the database. Every jobseeker has posted a 3-page profile stating their experience, qualifications, availability and contact information which is available to registered families. Families can register in just 5 minutes online at www.canadiannanny.ca and will have access to the database immediately. One place to solve all your care needs – nanny, babysitter, adult caregiver, housekeeper and pet sitter!


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(115)

35 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Found a nanny for my daughter in 2 days

Found a nanny for my daughter in 2 days! Was able to connect with a variety of candidates fast and easy through profile viewing and direct messages. I settled on someone who I trust and am excited to work with :)

27 septembre 2024
Noté 1 sur 5 étoiles

Technical issues lead to me being…

Technical issues lead to me being charged for a month subscription I did not use and had already canceled. I requested a refund the same morning I was charged but was declined. Not the customer service experience I expected.

24 août 2024
Noté 1 sur 5 étoiles

All the profiles are written by AI

Almost all the nanny profiles are written by AI and all sound exactly the same! It makes it impossible to get a sense of what a nanny is like without talking to them. We got a lot of messages and nearly everyone uses the automatic message that expresses interest in the job. It was very difficult to know who was worth setting up a call with. The site also blocks sharing contact information which makes it difficult to connect outside of the site.

27 août 2024
Noté 4 sur 5 étoiles

It was okay

It was okay. Sometimes the job posts are too broad and there is no format that parents or families follow to make it more easier to know who to message.

11 août 2024
Noté 4 sur 5 étoiles

Satisfied Customer

I was able to find a qualified & experienced nanny! I appreciated the assistance in viewing profiles, reading reviews of candidates, & being able to converse with them prior to meeting in person. Unfortunately, there are a lot of people on this site that either don't show up for interviews or aren't really looking for a full-time, long-term job.

14 août 2024
Noté 5 sur 5 étoiles

Great way to find a great nanny!

Im giving it 5 stars because we found 2 great nannies using this platform. I don’t quite understand why each time I would message 10+ nannies and not get any messages back. I’m not sure if people keep their profiles up when they’re not looking for work, so that process is a little frustrating. But I also got messages and that’s how I found both times.

13 août 2024
Noté 1 sur 5 étoiles

I forgot to cancel my subscription…

I forgot to cancel my subscription after finding a nanny and it autorenewed. I reached out one day later thinking, like every other company this has happened with, they'd say, "Oh sure, I can see that you haven't logged in in weeks and didn't actually mean to let your subscription renew. Here's a refund." but instead they hit me with a defensive spiel about how "I agreed to these terms when I signed up" and how they're not required to give me a refund.

Guys, I know you're not required to. I was just asking because, human to human, it seems like a no-brainer.

But this is apparently that special kind of company that would rather nuke their brand and reputation for a couple extra bucks than treat people like people.

Won't be recommending this site to anyone.

6 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Scammers same job posting from a…

Scammers same job posting from a “Jennifer” too good to be true and the same posting keeps getting posted as a new job
Be careful

29 juillet 2024
Avis spontané
Logo de CanadianNanny.ca

Réponse de CanadianNanny.ca

Thank you for taking the time to share your feedback. We're really sorry to hear about your experience with scammers on our platform. We understand how frustrating this must be, especially when you are seriously looking for work.

We continuously strive to improve our security measures and actively work on enhancing our scam detection techniques to create a safer environment for all our users. We also encourage our community to report any suspicious activities immediately, as this helps us take swift action.

If you could share more details about your encounters or have suggestions on how we can improve, please reach out to us at https://help.careguide.com/hc/en-us/requests/new. Your safety and satisfaction are our top priorities, and we're here to support you in any way we can.

Noté 5 sur 5 étoiles

Another great experience with CanadianNanny.ca!!!

This is the second time I have used the Canadian Nanny site and would recommend this to anyone looking for a secure ,informative and well organized site.
I’ve never experienced an issue with scammers like I have had with other sites. If you are looking for a nanny or a nanny position.I highly recommend CanadianNanny.ca and wholeheartedly give it a 5 star review!!

23 juin 2024
Noté 2 sur 5 étoiles

Clunky

You really have to send email notifications when there is a message in the inbox.

27 juin 2024
Logo de CanadianNanny.ca

Réponse de CanadianNanny.ca

Thank you for your feedback on our notification system. If your notification settings allow for it, you should receive email (or text) notifications when a new message arrives in your inbox. You can easily check and adjust these settings by navigating to 'Settings' and then 'Notifications'.

If your notifications are correctly set and you're still not receiving alerts for new messages, we encourage you to contact our support team at https://help.careguide.com/hc/en-us/requests/new so we can investigate. We're here to help resolve this issue so that you don't miss out on any important communications.

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