CanadianNanny.ca Avis 

115
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I liked your website and found it very easy to navigate and indeed found a nanny position through your organization. The only thing I found difficult is very few potential clients didn’t specify where... Voir plus

Noté 1 sur 5 étoiles

Terrible, the quality of people on there is horrible as it all internationals looking for someone to sponsor, or local internationals who don’t speak English or have ECE but want to be paid $40/hour -... Voir plus

Noté 4 sur 5 étoiles

I used Canadian nanny to find a parttime live out nanny for my 10 month old. One frustrating part in my opinion was how little effort some nannies put into their profiles, but that’s not really the... Voir plus

Noté 5 sur 5 étoiles

Have used Canadian nanny 3 times now and have consistently been very happy with the results. All Nannie’s we’ve hired have been from this site and we are so appreciative for the ability to connect wit... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

CanadianNanny.ca is an online job posting service dedicated to assisting families in Canada to find a nanny, babysitter, adult caregiver, housekeeper, or pet sitter with a wide range of individuals available. With over 15,000 jobseekers registered searching for work across Canada, there is someone for everyone! There are a variety of membership options to suit every family, granting full access to the database. Every jobseeker has posted a 3-page profile stating their experience, qualifications, availability and contact information which is available to registered families. Families can register in just 5 minutes online at www.canadiannanny.ca and will have access to the database immediately. One place to solve all your care needs – nanny, babysitter, adult caregiver, housekeeper and pet sitter!


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,6

Tous les avis

(115)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good success but could be even better.

Easy to use but it would be nice to have a dashboard where I can see who I reached out to rather than scrolling back through my emails. Also, if I could write notes on those that I have spoken to or emailed with that would also make things better.

15 novembre 2023
Noté 1 sur 5 étoiles

They keep spamming me with emails

I deactivated my account, but kept receiving emails. I kept unsubscribing from the emails but to no avail. I then decided to delete the account completely to stop the emails - but I'm still receiving them! And of course it's not possible to contact customer service, cause there is no customer service. Stay far away.

29 janvier 2024
Avis spontané
Logo de CanadianNanny.ca

Réponse de CanadianNanny.ca

I'm really sorry to hear about the trouble you've had with unwanted emails and the difficulty in reaching out for help. It shouldn't be that way, and I apologize for any frustration this has caused.

If you're still getting emails 24 hours after deactivating and even deleting your account, that's definitely something we need to fix.

We do have a customer service team that's here to help. Please reach out to us directly at https://help.careguide.com/hc/en-us/requests/new, and we'll make sure to get this sorted out for you and stop those emails. Your peace of mind is important to us, and we want to make this right.

Again, I'm sorry for your experience, and thank you for bringing this to our attention so we can improve.

Noté 1 sur 5 étoiles

This company a rip off

This company a rip off! Job searchers shouldn't have to join a membership to communicate with employers. Full of employers who pay crap or waste your time by not listing the salary. Lots of scammers posting on this website. Their website is a waste of my money and time. Don't bother paying for membership.

25 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

No one answers

No one answers. I have early childhood education and a pediatric nursing background. Glowing nanny references. Is this a scam bot site???

23 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Trash

Trash, they don’t respond and you pay a lot of money for subscription. What a waste of time.

26 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Horrible scam

Horrible scam. Can’t cancel without logging in and they won’t send me a password reset. No phone number no live service. $45 per month now I have to go launch a dispute with visa.

16 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Overpriced, ineffective, money grab

They recently increased their subscription rate from 40 dollars to 80 dollars per month. This is a ridiculous rate for what it is. Quality and professionalism of many of the “nannies” (literally any person can post an ad) is poor They’ve also just added a feature where users can leave reviews after 5 messages are exchanged. So if I communicate or end communication in a way that displeases any of the people I’m corresponding with they can leave a review that decreases the effectiveness of the overpriced 80 dollar ad I purchased before this feature was added. Terrible business model, terrible overpriced service.

11 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

This doesn’t even deserve a 1star

This doesn’t even deserve a 1star. I’m convinced it’s a scam. These people aren’t screened. There’s no customer service. You will see ads where people haven’t been active for a week but reality is it could be inactive for months, but it will say a week or less amount of time to look credible & hopeful. Did a month - called and messaged multiple ppl, zero responses. Huge waste of $, time and hope. SCAM company- I should have checked reviews prior. My fault.

9 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Very useless app

Very useless app, i did one month subscription and they keep taking my money from my account, does really unfair, ur in directly stealing money from my account,

15 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Don't fall for this stupid scam website

What a useless website. I clearly chose one month subscription but they put me on something called "auto renewal" and didn't care to inform me that they will be charging me again the next month.
Absolutely hopeless website. I got no benefit of it other than my money being wasted.
Beware and stay away. Also I emailed them for a refund but they were abruptly declined it. Horrible horrible service

12 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Don’t use Canadian nanny.ca

Whatever you do don’t use Canadian nanny.ca! I recently put a profile up - paid 111 dollars and received 3 enquires - none of which were qualified. Canadian nanny.ca then continued to take money out of my account every quarter and refused to refund it. Even when asked to refund the day and cancel my account they continued to send me emails pointing me to terms and conditions. On top of that there is no phone service at Canadian nanny.ca so they do not talk over the phone. Canadian nanny is a very sketchy company and I would avoid at all costs!!

16 février 2022
Avis spontané

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