Customer service from Jordan the owner was great. Quick communication and seems very honest. Unfortunately due to delivery I did not receive my order but I was quike to get a response and a refund. I... Voir plus
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Love the oil. Seller kept in touch. Courier was a nightmare, Evri had my parcel for a week before delivering it. Not the sellers fault but it puts me off ordering because you never know when or if i... Voir plus
Well the first item didn’t turn up and the second didn’t turn up, I was then told I would get 10ml if oil that didn’t turn up, you then sent me some capsules which have been great thank you but it loo... Voir plus
The oil it's good, but that's all services are slow compared with other local providers also I was told that they are loosing money on the free samples which makes me question all service.
À propos de l'entreprise
Écrit par l'entreprise
Cannubu are a UK based CBD brand dedicated to bringing high quality CBD products to consumers at fair prices.
Coordonnées de contact
Springbridge Court, M16 8HA, Manchester, Royaume-Uni
- hello@cannubu.com
- cannubu.com
4,2
Bien
130 avis
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Réponse de cannubu.com
Dear Jean, we are very sorry to hear your oil has not yet arrived. We have now refunded your order and sent you another sample.
Never received the product
Never received the product. Emailed and was told would be sent out… again not received any product. Don’t waste your money
3 octobre 2022
Réponse de cannubu.com
We are very sorry to hear this, please accept our apologies. We have now refunded the order. We have also sent you a freebie - we hope you enjoy it!
Great!!
Order arrived quickly and the product is of the best quality available.
19 septembre 2022
Avis spontané
Réponse de cannubu.com
Thanks, Mike!
First order it said Hermes 1-2 days it…
First order it said Hermes 1-2 days it took 8 days won’t
Be ordering again
20 septembre 2022
Réponse de cannubu.com
Dear Barbara, we are very sorry for the delay in shipping, sometimes we honestly cannot avoid it. Please get in touch with us and allow us to make it right for you. Email us here: hello:@cannubu.com
I placed my order on the 8th of…
I placed my order on the 8th of September and paid extra for the 2 day delivery, I was contacted on the 13th of September and informed that due to an internal error my items had not been dispatched, they offered to get it dispatched next day delivery and added an extra item as way of an apology, unfortunately the package didn't arrive until the 20th of September even after the offer of next day delivery, I am however putting this down to the courier and not cannubu, I cannot fault cannubu's customer service and would have no issues with buying from them again, hopefully their products are as good as their customer service
20 septembre 2022
Réponse de cannubu.com
Thanks Grant! Glad we got there in the end. Hope you enjoy the products!
Cnt believe how‘SMALL’ sample was
Cnt believe how‘SMALL’ sample was. Probably less than I paid for postage
4 septembre 2022
Réponse de cannubu.com
Hi Lee, We're sorry you thought the sample was small, but it actually contains more than enough CBD to try for a few days. Let us know if you are interested in trying a larger bottle and we will give you a hefty discount on your first order.
Took ages to arrive then turned up…
Took ages to arrive then turned up randomly no advance waring otherwise spot on what I expected
25 août 2022
Réponse de cannubu.com
Sorry for the shoddy delivery, Kevin.
Didn't notice any effect and the taste…
Didn't notice any effect and the taste wasn't very nice
22 août 2022
Réponse de cannubu.com
We're sorry it didn't work for you, thanks for trying us!
Tried a few other brands of CBD oil …
Tried a few other brands of CBD oil but cannubu is best one I have had and good price too .
21 août 2022
Quick delivery and item as described.
21 août 2022
I just got the trial size I think it…
I just got the trial size I think it help with pain
21 août 2022
Never received it
14 août 2022
Réponse de cannubu.com
Dear Martin, please accept our apologies. We have now refunded the order and sent you out a larger bottle for free in an attempt to make things right.
I have not used it yet but apparently you want me to do a review
Have not used it yet so can not give a review at this moment but hopefully will stop getting reminders to do a review
5 août 2022
Réponse de cannubu.com
We're sorry to hear it didn't do anything for you, thanks for giving us a try!
Réponse de cannubu.com
Hi Colin, I believe you order has since arrived. Please reach out if there is anything else we can do to make it right.
Really good product, Would recommend
I tried the free sample which led me to make an order as I was so pleased with the product. I generally use it at stressful times or it helps me relax at the end of the day. Lots of help and advice available on how and when to use.So far so good. Would recommend
27 juillet 2022
Quick delivery
Quick delivery. Took a couple of attempts to get through to customer service, but when I did , they dealt with my query really quickly and helpfully
18 juillet 2022
Took a couple of attempts to get…
Took a couple of attempts to get through to them when I had an issue, but once I did they resolved it quickly.
16 juillet 2022
Avis spontané
Very helpful and informed service
Very helpful and informed service. Really quick turnaround as well which I appreciated (same day delivery I Manchester). Defo going to be a returning customer
12 juillet 2022
Avis spontané
Great product and excellent customer service!
Thank you for the product.It's brilliant!
6 juillet 2022
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