I ordered my jersey on 4th July, it still has not been shipped (let alone delivered) 7 weeks later. There was no info about it being a pre-order on the website. Be warned. I cannot respond to Capel... Voir plus
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Ordered full soccer kit for over 500 dollars, paid 40 in shipping on 8/11/26 with promised fulfillment within 5 weeks. At 5 week mark I reached out because my order still stated awaiting fulfillment.... Voir plus
I find it infuriating that the company does not offer free shipping on uniform kits, especially when one is spending over $500! Also, the coupons/discounts they provide on regular store purchases excl... Voir plus
Edit: One day after writing my review, the Capelli team reached out to me to let me know they were sending the large sized hoodie! It was not something I expected at all (based on my interactions... Voir plus
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À propos de l'entreprise
À propos de capellisport.com
Écrit par l'entreprise
Capelli Sport is a global multi-sports brand from Manhattan, New York, specializing in team sports.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
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Réponse de capellisport.com
Hi Karen,
We’re happy to hear your order arrived complete! Thank you for choosing Capelli Sport and for taking the time to share your feedback.
Online Experience was Second to None
I was directed to your site by two of your most outstanding staff members (Andrew Ross… and then especially Chris Keeney). Those two alone make any/all purchases a positive experience!).
Joking aside, your online shopping experience was second to none. Easy navigation, clear checkout methodologies, and more than adequate product descriptions. You could teach many retailers inside and outside of sporting apparel and accessories what the .com world should look and perform like.
2 mars 2026
Avis spontané
Réponse de capellisport.com
Hi Scott,
Thank you for your wonderful feedback! We’re especially pleased to hear that our team provided such a positive experience.
Your kind comments about our website and shopping process truly mean a lot to us. We appreciate your support and look forward to serving you again soon.
Réponse de capellisport.com
Hi Dale,
We’re delighted to hear you love the shoes! It’s great to know the order updates were helpful throughout the process. Thank you for your feedback.
Had problem with order and Capelli resolved it!
Hello. We initially had a very poor experience with Capelli, but they went out of their way to resolve the issue and we are very thankful. Thank you!
9 mars 2026
Réponse de capellisport.com
Hi Paul,
Thank you for sharing your experience! We’re pleased that you found the website easy to navigate and that your order arrived quickly.
Not friendly
I didn't find the website or sizing customer friendly. The Oakville Soccer Club made me order from you for this overly expensive kit. The quality is definetly not a Puma or Adidas quality.
3 mars 2026
Awesome quality! Would recommend!
The slides were too small for me but fit my son and he loves them, I’d say order on the larger side of what you think you need. The shorts were perfect and I’ll probably buy a few more pairs at some point. It’s what I’ve been looking for and such amazing quality with pockets and good length too!
20 février 2026
Réponse de capellisport.com
Hi Tara,
Thank you so much for the amazing review 🤍
We truly appreciate your recommendation.If you ever need sizing guidance before your next order, please contact our Customer Service team at Customerservice@capellisport.com — we’ll be happy to help! 😊
Great experience
Small hiccup at the beginning but Capelli customer service jumped on to solve the problem.
Very happy
1 mars 2026
Réponse de capellisport.com
Hi Michelle,
Thank you so much for the feedback! 🤍
We truly appreciate you taking the time to share your experience.
Limited supplies in terms of items to…
Limited supplies in terms of items to purchase. With that said, all that we did order arrived promptly and all orders were correct. Thank you!
20 février 2026
Réponse de capellisport.com
Hi Jason,
Thank you so much for your thoughtful feedback! We truly appreciate your understanding regarding the item availability. We're really glad to hear that everything arrived promptly and correctly — that’s always our goal.
Thanks again for your support!
Great stuff
27 février 2026
Réponse de capellisport.com
Hi Jose,
Thank you so much for the 5 stars and for taking the time to share your feedback.
We truly appreciate your support!
Only the socks are not as soft as last…
Only the socks are not as soft as last year, anything else are good, especially the delivery.
19 février 2026
Réponse de capellisport.com
Hi Iris,
Thank you so much for for sharing your honest feedback 🤍
We’re happy to hear you were pleased with everything overall — especially the delivery! We do appreciate your comment about the socks n and we’ll be sure to share this with the relevant team for review.
Thank you again for your support!
You sizing is not accurate for the…
The sizing is the new men’s small shorts fit much shorter than the previous youth size and are not consistent with growth patterns. I reached out for a replacement and Capelli agree to send new shorts in men’s medium.
18 février 2026
Réponse de capellisport.com
Hi Diane, Thank you for your feedback. We understand how important consistent sizing is.
We’re glad our team was able to assist and arrange a replacement with the men’s medium shorts. If you need any help with sizing in the future, our customer service team will always be happy to help. We truly appreciate your support!
Réponse de capellisport.com
Hi Roy, we’re so glad you found the shorts at a great price! 😊
Thanks for shopping with us and for sharing your feedback — we hope you’re enjoying them!
My Online Buying Experience
My Online Buying Experience
My online buying experience was generally ok. Capelli products are of good quality and the items arrived within the timeline communicated to me.
However, my two issues were as follows:
1. The workflow with regards to being able to select one item at a time is a bit cumbersome. I tried to purchase a replacement item for an item I had returned and it wasn't as intuitive. I ended up having to email Capelli support.
2. I may be wrong but inventory seems to be low for some items. I've wanted to purchase one of the hats but I keep getting a message informing me that it isn't available.
16 février 2026
Réponse de capellisport.com
Hi Robert, thank you for the thoughtful review. We’re glad to hear you’re happy with the product quality and delivery timeline.
We truly appreciate you pointing out the website workflow and inventory concerns, and we’ll share your feedback with the appropriate teams to help improve the overall experience. Thanks again for your honesty and support!
Réponse de capellisport.com
Hi Dan, we love hearing this — smooth, easy, and quick is exactly what we aim for! 🙌
Thanks so much for your support and for taking the time to leave a review.
Great tracking
Great tracking, reasonable prices. Only thing I do not like is the tapers soccer pants that feel longer for even a size 40.
16 février 2026
Réponse de capellisport.com
Hi Joseph, thank you for your detailed feedback! We’re happy to hear the tracking and pricing met your expectations. We appreciate your note about the tapered soccer pants feeling longer than expected in size 40 — that’s really helpful insight, and we’ll be sure to share it with our product team. Thanks again for taking the time to share your experience!
Gear showed up quickly as communicated
Gear showed up quickly as communicated.
Pants fit well- the option to mix and match pant and top sizes is great especially for those of us that need to layer.
16 février 2026
Réponse de capellisport.com
Hi David, Thank you for the great review! We’re so glad your gear arrived quickly and that the pants fit well. 😊We truly appreciate you taking the time to share your feedback!
Awesome product
16 février 2026
Réponse de capellisport.com
Hi Ryan,Thank you so much for the awesome feedback! 🙌 We’re really happy you love the product — your support means a lot to us!
Overall experience was excellent
Overall experience was excellent. However, area for improvement - players today prefer sock sleeves and I would recommend including and making sock sleeves that match team colours available as part of the optional items on your order website.
20 février 2026
Réponse de capellisport.com
Hi Mustafa,
Thank you so much for your great feedback — we’re really happy to hear the overall experience was excellent!
Regarding the sock sleeves, we completely understand the preference. However, the kit and available items are determined based on the contract and agreement in place with the club. But we’ll be sure to share your suggestion with the concerned parties for consideration.
Thanks again for sharing your thoughts!
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