The process was quickly and i got shown almost every process. The ring came in an amazing condition and packed with care and love. My fiance loves the ring and i‘m very grateful the process was such a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
So i Live in Latvia, and it was hard to get exact ring i my fiance would want. so i started to search online although i was a little bit sceptical of ordering online, somehow i ended up trusting Car... Voir plus
L'entreprise a répondu
Everything was perfect! Thank you so much ! Quality is amazing and the ring is an absolute dream! My wife is so happy with it ! Delivery was super ! Communication also ! I am so thankful ! And of cour... Voir plus
L'entreprise a répondu
The quality of the rings are exactly what we wanted and beyond, when we decided to return one ring that didn't agree with us. We got excellent help when returning the ring. The customer service was gr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Bijouterie
- aussi dans
- Bijoutier
- Joaillier
Écrit par l'entreprise
Carat Diamonds is a premium jewelry brand specializing in high-quality lab-grown diamond and moissanite jewelry. Based in Surat, we design and manufacture every piece in-house, offering engagement rings, wedding bands, earrings, pendants, and fully customized designs. Known for precise craftsmanship and ethical gemstones, we provide CAD design support, pre-shipping photos/videos, and fast express shipping worldwide. With modern designs, transparent pricing, and a strong focus on customer satisfaction, Carat Diamonds has become a trusted choice for beautiful, meaningful, and long-lasting fine jewelry.
Coordonnées de contact
VASUNDHARA INFOTECH, SUB PLOT NO. A, OFFICE B-1, 1ST FLOOR, CAUSEWAY ROAD, 395004, SURAT, Inde
- 07096749645
- hello@caratdiamonds.com
- caratdiamonds.com
4,6
Excellent
68 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My ring hasn’t arrived and it’s been…
My ring hasn’t arrived and it’s been over a week and still isn’t in the US. I don’t know what to do at this point.
16 octobre 2026
Everything was perfect ! Marquise Ring
Everything was perfect! Thank you so much ! Quality is amazing and the ring is an absolute dream! My wife is so happy with it ! Delivery was super ! Communication also ! I am so thankful ! And of course she said YES !!! 😁
4 août 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much, Manuel, and congratulations to you both! We're thrilled that your wife loves her engagement ring and that everything exceeded your expectations. It means so much to be part of such a special moment. Thank you for choosing Carat Diamonds, and wishing you both a beautiful future together.
Brijesh and team were super helpful and…
Brijesh and team were super helpful and very responsive. The process was super simple and seamless. I’m very happy with my jewellery and would definitely recommend them
26 octobre 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much, Danese! We're delighted that you love your jewelry and had a smooth experience with our team. Your trust and recommendation mean a lot to us. Thank you for choosing Carat Diamonds.
customer friendly
very nice and regular updates, product came safely packaged and the quality is how youd expect it to be, can only recomend
15 octobre 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much, Darisntz! We're happy you appreciated our regular updates, secure packaging, and jewelry quality. Your recommendation means a lot to us. Thank you for trusting Carat Diamonds.
Brijesh and the team are amazing
Brijesh and the team are amazing. Great service and genuine care. Would highly recommend:)
22 octobre 2026
Réponse de Carat Diamonds
Thank you so much, Sam! We're delighted that you had a great experience with our team. Your kind words and recommendation mean a lot to us. Thank you for trusting Carat Diamonds.
Amazing ring and quality
The process was quickly and i got shown almost every process. The ring came in an amazing condition and packed with care and love. My fiance loves the ring and i‘m very grateful the process was such an good experience. The Ring looks amazing and the engraving also looks beautiful!! The Delivery was also quick, just had some problems with the delivery person, but i don‘t put it on the store.
11 août 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much, Vanessa! We're thrilled that your fiancé loves the engagement ring and its beautiful engraving. We're glad you appreciated our regular updates, craftsmanship, and careful packaging. Thank you for trusting Carat Diamonds with such a special moment. Wishing you both a lifetime of happiness.
The quality of the rings are exactly…
The quality of the rings are exactly what we wanted and beyond, when we decided to return one ring that didn't agree with us. We got excellent help when returning the ring. The customer service was great and very helpful.
24 septembre 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much for your wonderful 5-star review, Adam! We're delighted that the quality of your rings exceeded your expectations and that our team could make the return process smooth and easy. Your satisfaction and trust mean a lot to us. Thank you for choosing Carat Diamonds.
So i Live in Latvia
So i Live in Latvia, and it was hard to get exact ring i my fiance would want. so i started to search online although i was a little bit sceptical of ordering online, somehow i ended up trusting Carat Diamonds. Of course i went on full research about them, checked every bad/good review, looked in reddit etc.
So i decided to order from them and i'm glad i did, they are really great at what they are doing, even they helped me out by fast-shipping the ring. The process of talking with them was really easy, and also helpful, they showed also the ring before it was ready, also the certificate came as well, so i'm glad i did it. Quality is great,
22 juin 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much for your wonderful 5-star review, The Joker! We're truly grateful that you chose to trust Carat Diamonds for such a special purchase, especially when ordering internationally from Latvia. We're delighted that you loved the ring's quality, our communication, and the fast shipping. Your trust and recommendation mean so much to our team. Wishing you and your fiancée a lifetime of happiness.
Beautiful Ring, Excellent Experince!
Beautiful Ring! Exceeded expectations when I saw it in person. Great customer experience, fast shipping; couldn't be happier with the quality and value at Carat Diamonds!
7 août 2026
Réponse de Carat Diamonds
Thank you so much for your wonderful 5-star review, Payton! We're thrilled that your ring exceeded your expectations and that you loved the quality, craftsmanship, and fast shipping. Your satisfaction means so much to us. Thank you for trusting Carat Diamonds.
Very uncomplicated
Very uncomplicated and when I mentioned that the order is time critical, it was sent with express shipping without additional charge. Very helpful!
3 octobre 2026
Réponse de Carat Diamonds
Thank you so much for your wonderful 5-star review, Jonas! We're glad we could arrange complimentary express shipping to meet your timeline and make the ordering process smooth and easy. Your satisfaction means a lot to us. Thank you for trusting Carat Diamonds.
Great customer service and great…
Great customer service and great timing. Definitely recommend
16 octobre 2026
Réponse de Carat Diamonds
Thank you so much for your 5-star review, Lax! We're happy you appreciated our customer service and timely delivery. Your recommendation means a lot to us. Thank you for choosing Carat Diamonds.
HIGHLY Recommend!
I am always skeptical of ordering online, but my set came out absolutely beautiful. I picked the ring online and worked with Brijesh to make a custom band to sit flush against it. I get so many compliments! The quality is amazing and shipping was quick.
6 octobre 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much, Kendra! We’re thrilled you love your custom ring set and its beautiful craftsmanship. Your trust and kind words mean so much to us. Thank you for choosing Carat Diamonds.
Everything was perfect
23 septembre 2026
Réponse de Carat Diamonds
Thank you so much, Jose! We’re thrilled that everything was perfect. Thank you for trusting Carat Diamonds—we truly appreciate your support.
Great Service
The ring came a lot earlier than I expected which is great. It looks amazing and hopefully it is the perfect fit!!
Update - It's so perfect... Everyone that sees it are very complimentary. Thank you
10 septembre 2026
Réponse de Carat Diamonds
Thank you so much for your wonderful review, Preye! 🌟 We’re delighted that your ring arrived earlier than expected and that you love how it looks. We hope it’s the perfect fit and brings you joy for many years. Thank you for trusting Carat Diamonds! 💍✨
Loved both my rings
Loved both my rings! They are beautiful and came exactly as expected. They were even delivered earlier than expected.
10 septembre 2026
Réponse de Carat Diamonds
Thank you so much for your wonderful review, Anne! 🌟 We’re thrilled that you love both of your rings and that they arrived exactly as expected—and even earlier than planned! Thank you for choosing and trusting Carat Diamonds. We truly appreciate your support! 💍✨
They had a design that I absolutely…
They had a design that I absolutely love. The ring was made exactly how I had requested with engraving on the inside as well. It's a stunning ring and the stone captures the light and shows the blues and greens in each light setting. Customer service was wonderful and answered all my questions.
10 septembre 2026
Réponse de Carat Diamonds
Thank you so much for your wonderful review, Corrina! 🌟 We’re thrilled that you love your custom ring, from the personalized engraving to the beautiful blue and green sparkle of the stone. It means so much to know that our craftsmanship and customer service made your experience special. Thank you for trusting Carat Diamonds! 💍✨
I have ordered my product over a month ago
I have ordered my product over a month ago and still not received it or received a reply on why
3 septembre 2026
Turned BLACK after 3 months
Turned BLACK after 3 months. Not to mention a yellow gold ring the setting part turned rose gold so it looks like two colours of metal?? Would add a pic but theres no option here
16 septembre 2026
Avis spontané
Beautiful ring!
I received the ring! It is beautiful. Thank you! It exceeded my expectations! During the process, they were highly responsive with my inquiries.
12 août 2026
Avis spontané
Réponse de Carat Diamonds
Thank you so much for your wonderful review, Maxi! 🌟 We’re thrilled that your ring exceeded your expectations and that you found our communication helpful and responsive throughout the process. At Carat Diamonds, we take pride in creating high-quality diamond jewelry and providing excellent customer service. Thank you for trusting us with your beautiful ring.
Good communication. Good Quality. Good Delivery time
Very good and quick communication with Brijesh here. I live in France and I received the ring in 17 days. The ring is perfectly wrapped up and delivered in an proper packaging. I appreciate the fact that Brijesh included a ring box suited for proposal occasions (as it Will be useful for me lol).
I would say you can Buy to caratdiamond with complete trust. I 100% recommend
29 août 2026
Réponse de Carat Diamonds
Thank you so much for your amazing review, Greg! 🌟 We’re delighted that you had a smooth experience with Carat Diamonds, from quick communication to secure international delivery in France. We’re especially glad you loved the ring and proposal-ready ring box! 💍 Thank you for your trust and 100% recommendation. Wishing you all the very best for your special proposal!
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